Jupay is very reliable, fast and efficient way of sending money. In terms of customer service it’s very good, the agents are always patient and have time to discuss with you whatever you’re facing a... See more
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This is definitely one of the best money transfer apps I’ve used. Sending money from Canada to Ghana has become incredibly easy. I once entered the wrong number by mistake, but thanks to the strong ve... See more
My mother’s home health aide was TRYING to use this app but kept running into glitches and road blocks. We tried helping by calling “customer service”, which was horrible! They couldn’t provide a solu... See more
So I would like to thank the jupay team for their hard work and their professionalism!! I started my journey with since February 2023, and I’m more than happy to share and spread the awareness to the... See more
Company details
- Money Transfer Service
- Cryptocurrency Service
- Currency Exchange Service
- Financial Institution
- Mobile Money Agent
Written by the company
Send money from the United States of America to Ghana with Jupay for free and at the best foreign exchange rates.
Contact info
Ghana
- jupay.co
Jupay has the best rates with great 24…
Jupay has the best rates with great 24 hours customer service support and money transfer is completed in minutes. I have done many transactions with them and don’t recall ever having any issues with the app. So happy to finally have a money transfer system that works.
June 14, 2023
Unprompted review
Jupay the best money transfer in town
Jupay the best money transfer in town. Their rates are superb.
April 12, 2023
Unprompted review
REFUND DISPUTE
On 06/02/2023, I used Jupay to transfer $100 from USA to Ghana. After Jupay successfully debited my account the recipient never received the money. I contacted Jupay to credit my account. Jupay asked me to initiate a refund using the Jupay App. I told Jupay that the Jupay App does not have a refund option. Jupay sent me a message stating it would take 24 to 72 working hours to refund my money. I said thank you but you have lost my business. Today is 06/11/2023, and I still have not received my refund back. I have contacted Jupay at 619-452-1673 and Rob at 415-949-4860 and nothing has been done. Rob kept saying they use a third party to process their transaction that's why it is being delayed. That is none of my business. Jupay asked me for my bank statement saying they have refunded the money. I asked Jupay to provide proof of refund from their end. There is no way I will give my bank statement to Jupay. By the way, I have filed a report today with FTC. I am not done yet, whatever, I have to do to prevent this from happening to people in my community I will do that. Please Please Ghanaian community beware. Another thing I found, the quoted exchange rate is not what is given to you at the time of processing. I asked Rob about it and he said that, they found out the system is not updating. What is not updating? Excuse me. I like to support my fellow Ghanaians doing business and I want to see more of us having our own businesses. But I will not support any bad business practice.
June 2, 2023
Unprompted review
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