Waiting almost 5 weeks for a hat i ordered.. emailed the company to find out what was going on. I did get a response back. Seemed like some sort of computer generated answer however. Luckily my credit... See more
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Don’t ever order from website - just love skulls. I’ve been waiting since July for a Bluetooth skull speaker. Paid and got burned $75. Repetitive AI artificial intelligence email replies assure me I w... See more
Ordered from them before and always a real pleasure as it goes seemlessly This time overlooked something and withing few hours they texted me to point out my mistake, which they then sorted for me... See more
Company replied
Ordered a personalised cheese board with knives for my grandson and his partner. Delivery was a little longer than expected but under current circumstances understandable. I contacted the company and... See more
Company replied
Company details
Information provided by various external sources
Just love Gifts is an online store specialising in Personalised Gifts For Him & Her. We sell an extensive range of Personalised Wedding & Anniversary Gifts.
Contact info
United Kingdom
- just-love-gifts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great gift ideas and very well made…
Great gift ideas and very well made came in perfect time as well and not over priced will be back for more

Reply from Just Love Gifts
I ordered a personalised key ring for…
I ordered a personalised key ring for my partner it's excellent quality and arrived quickly will definitely be buying from just love gifts in the future.

Reply from Just Love Gifts
I ordered a lovely personalised gift…
I ordered a lovely personalised gift for Father’s Day, I received regular updates by email on the progress of the order and it was delivered in safe packaging very quickly! I will definitely be ordering from them again as it was great quality for a good price! Very impressed

Reply from Just Love Gifts
Fathers day gift
I ordered a personalised keyring as a fathers day gift and it's very well made and a lovely little gift. Communication regarding my order was excellent and it arrived well packaged and within the expected timescale. I'll definitely be ordering here again

Reply from Just Love Gifts
So happy!
Received our key chain last week and couldn't wait till fathers day for my partner to see it! So beautifully made and exceeded all expectations! Thank you

Reply from Just Love Gifts
What seemed to be a fun idea for a gift…
What seemed to be a fun idea for a gift has turned into a nightmare and an embarrassing and tiresome situation.
I ordered a personalised CFC Women dressing room mug when it came was CFC Men dressing room mug. I was reassured on 22nd April that a replacement would be sent. Still waiting for the correct mug.
It is now 14th June and my friend is still waiting for the mug.
How embarrassing. This is appalling Customer Service or total lack of it.
Thanks for nothing as you made a fool out of me.

Reply from Just Love Gifts
Would reccomened
So glad I stumbled across these on Facebook! Ordered a keyring for Father's Day, it came in reasonable time concidering the circumstances with RM at the moment.
Would use again for future personalised items 👍

Reply from Just Love Gifts
Excellent service and great quality…
Excellent service and great quality product. Reasonable price.

Reply from Just Love Gifts
Ordered and come just how the picture…
Ordered and come just how the picture shows well impressed and will definitely use again, happy with the outcome

Reply from Just Love Gifts
Fab service
Ordered from twice - letter box sweets and personalised beer glass 🍺, both arrived well packaged ! Would use again 👍🏻 Thank you 🎉

Reply from Just Love Gifts
Happy with the customer service response
Hi thankyou for getting back to me ,I appreciate the response from Martin at customer services.Thankyou for the refund and look forward to my nephew receiving his present.Im happy with the response from yourselves.
Sue

Reply from Just Love Gifts
AWFUL service, and still no gift!
Awful service, and still no gift! Would give them minus stars if this were possible.
Ordered a gift for my other half on 17th May 2020. When I ordered this, it said dispatch would be withing 72 hours.
I received an email 22nd May to say that the order was awaiting shipment and one on 26th May (a bit more than 72 hours!?) to say it had been shipped, and on 28th May to say it had been completed. Nothing arrived.
I enquired about my order via their Facebook page on 1st June. The responses I received were at some times completely incoherent and overall extremely rude (I was told to "be patience") and I got no concrete information. So I tried again on 4th June to be told that they will chase this up. Then no response.
Finally on 5th June I chased again and they advised that a new one was being made (?!) and would be sent via DPD on Monday 8th June, but gave no explanation or apology. I asked for a reason and they ignored my question.
8th June I chased again and they said it was in production but couldn't confirm when it would be sent or if I would receive any tracking info.
I've tried to message them again today (9th June) and it appears that they have blocked me from sending messages or posting reviews on their Facebook page. Very angry and upset that what I thought would be a lovely gift has turned into a sham.
Take your custom elsewhere.
UPDATE: Have received a response to my email: "We will refund you as you have been very un patience when it comes to the order during these current circumstances". No explanation, nothing. TERRIBLE.

Reply from Just Love Gifts
Ordered a personalized sweet box and a…
Ordered a personalized sweet box and a personalized water bottle for a birthday present. Really lovely gifts. Great customer service. Will definitely be ordering again. Thank you so much xx

Reply from Just Love Gifts
Personalised cheese board.
Ordered a personalised cheese board with knives for my grandson and his partner. Delivery was a little longer than expected but under current circumstances understandable. I contacted the company and their customer service was great. The item arrived today and the young couple are over the moon with it....it was a surprise gift for them as they are buying their first home together. The quality and workmanship look fantastic. Shall be looking for other items for them as they progress through setting up their new home.

Reply from Just Love Gifts
Ordered 4 personalized water bottles…
Ordered 4 personalized water bottles for my friends. Excellent product service and value for money

Reply from Just Love Gifts
Absolutely love my personalised glass…
Absolutely love my personalised glass token mr& Mrs photo. Would highly recommend 😉

Reply from Just Love Gifts
Excellent customer service & product quality
Ordered a personalised sweet box for the hubby’s birthday. Delivery took a little longer than expected but this was due to Royal Mail delays under current circumstances. Enquiry was dealt with straight away. Arrived just in time for his birthday and put a big smile on the birthday boy’s face! Very good quality product. Would highly recommend. Thank you

Reply from Just Love Gifts
An easy site to use,the product that…
An easy site to use,the product that came was perfect and exactly as described and I was chuffed to bits with it. Definitely recommend and definitely be purchasing from them in the future.

Reply from Just Love Gifts
Highly recommend!
Highly recommend!
Made an order for 2 items on the 16/05/2020 and received them yesterday afternoon. I am really pleased with them both.
Will definitely be using you again.

Reply from Just Love Gifts
Ordered 2 personalised mugs on Saturday…
Ordered 2 personalised mugs on Saturday and they arrived on Thursday. Very nice mugs and would definitely recommend. Postage could have been a bit quicker for the price but overall very happy
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