Like a few other reviews I see, I was reluctant because I'd been ripped off by other websites. I've been ordering from these guys for many many months probably over a year no probs at all. Great price... See more
Company replied
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Review summary
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was super skeptical on ordering online but seeing as all of my local shops have been closed I've had too - I've done extensive digging and researching to make sure i don't get scammed and i definitely... See more
I ordered late Wednesday night, they shipped out the next morning and arrived in Brisbane on Saturday. Awesome time management and would have arrived Friday but being close to Christmas Aus Post was... See more
Company replied
Nah bro ts NOT BOTTED I was skeptical when a buddy of mine introduce me to this vape company since I got scammed SO MANY TIMES in other vapes companies. When I replied to them they didn’t hesitate t... See more
Company replied
Company details
About Just Vapes
Written by the company
Just Vapes is Australia’s trusted destination for high-quality disposable vapes. We’re all about fast shipping, fair prices, and genuine service — no fluff, just the real deal.
Lately, we’ve seen a bunch of fake websites trying to copy our name. Don’t be fooled — just-vapes.com is the only legit Just Vapes store. Shop smart, stay safe, and get your vapes from a team that actually delivers.
Lately, we’ve seen a bunch of fake websites trying to copy our name. Don’t be fooled — just-vapes.com is the only legit Just Vapes store. Shop smart, stay safe, and get your vapes from a team that actually delivers.
Contact info
288 George St, 2000, Sydney, Australia
- info@just-vapes.com
- just-vapes.com
4.7
Excellent
265 reviews
Replied to 30% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad experience
Very bad experience. It said in add if I spent $100 it would be free shipping so I spent over $100. Then it took nearly 2 weeks before they arrived. It never said anything on check out that free delivery would take so long.
October 8, 2025
Reply from Just Vapes
Hey Rhonda,
Sorry to hear you had a bad experience, that’s definitely not what we want for our customers.
Just to clear things up, we do offer free shipping on orders over $100, and everything, free or paid, gets sent with AusPost Express, so there’s no difference in speed.
We had a look at our records and found one order under your name:
Order #84281, placed on Monday, 15 Sept at 1:53 PM, and it was delivered to Midway Point, TAS on Wed, 17 Sept at 1:58 PM, just two days later.
That order was for $30.90, so it wouldn’t have qualified for the free shipping promo.
Just wondering if the review might’ve been meant for a different store? Or maybe you placed another order with us under a different name or email? If so, send us the order number or any details and we’ll happily look into it.
We totally get how frustrating it’d be if something took two weeks, we’d feel the same. But we haven’t seen any delays like that on our end. To make it up to you, we’ll pop a couple of vapes in the post for free. Let us know your favourite flavours or brands and we’ll hook you up!
Really appreciate your review.
Cheers,
The Just Vapes Team
Reply from Just Vapes
Thanks heaps, Bianca! Glad the shipping was quick and easy for you.
Great service and super fast shipping…
Great service and super fast shipping which I love
September 9, 2025
Reply from Just Vapes
Thanks heaps, Kymal! Glad you love the fast shipping and service.
Reply from Just Vapes
Thanks heaps! Glad you had quick delivery and fast responses from the team.
Delivery time is great very happy with…
Delivery time is great very happy with the service
October 8, 2025
Reply from Just Vapes
Cheers for the great feedback, Tim! Stoked you’re happy with the delivery time and service.
Legit bussiness
great communication, fast postage, excellent service, what more can i say.
September 10, 2025
Reply from Just Vapes
Thanks heaps for the awesome feedback, Michael! Glad you’re happy with the communication, postage, and service.
Great customer service
Great customer service, excellent products,good prices and fast postage.
October 1, 2025
Reply from Just Vapes
Thanks heaps for the great feedback, Karen! Glad you’re happy with the service, products, prices, and postage.
Great service and products
October 8, 2025
Reply from Just Vapes
Thanks heaps, glad you're happy with everything!
Quick and easy ordering system.
Quick and easy ordering system.
Very reliable postage 😁
October 8, 2025
Reply from Just Vapes
Thanks heaps, Megan! Glad you found the ordering quick and easy, and the postage reliable. 😊
Highly recommended
Highly recommended - great service, fast delivery - always a pleasure ⭐
October 3, 2025
Reply from Just Vapes
Thanks heaps for the recommendation, Ashley! Glad you’re happy with the service and delivery — always a pleasure having you with us. ⭐
I can’t rate Just Vapes high enough
I can’t rate Just Vapes high enough. Not just friendly, helpful and exceptional customer service, but they have gone out of their way to assist me. These guys are amazing and I wouldn’t and won’t ever shop anywhere else. THANK YOU SO MUCH
October 7, 2025
Reply from Just Vapes
Hey Wendy,
Wow, thanks so much for the amazing feedback! We’re glad to hear you had such a great experience and that we could help out. You’re a legend, and we’re grateful to have you with us. Thanks a ton for your support!
Cheers
Easy to purchase and choose flavours…
Easy to purchase and choose flavours and really quick turn around with delivery.
September 23, 2025
Reply from Just Vapes
Thanks heaps, Jed! Glad you found it easy to choose your flavours and got your order quick smart.
Fast delivery
Fast delivery, love the prices and sales but there needs to be more of them
September 25, 2025
Reply from Just Vapes
Thanks heaps for the feedback, Catherine! Glad you’re loving the fast delivery and prices. We hear you on the sales, we'll do our best to do more promos and specials :)
Reply from Just Vapes
Cheers for the great feedback! Glad your order got to you in 2 days. Really appreciate the recommendation!
Reply from Just Vapes
Thanks a bunch, always great to hear positive feedback
Very quick delivery.
Very quick delivery.
Lots of flavours to choice from
Trust worthy
Good prices
October 8, 2025
Reply from Just Vapes
Appreciate the kind words, means a lot to us :)
Great products fast shipping awesome…
Great products fast shipping awesome quality
September 24, 2025
Reply from Just Vapes
Cheers for the review
Reply from Just Vapes
Thanks heaps for the shout-out, Robyn! We do our best to get your delivery to you super fast. Really appreciate the recommendation!
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