I’ve been buying these for a few years for my husband and he loves them. Will only wear them now in fact. I bought some more in the sale for Valentine’s Day and they didn’t arrive (Evri delivered to w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Your balls deserve better. Try JustWears and say good bye to riding up pants, chafing and sweaty balls. Stay dry, feel fly and join the underwear revolution.
Contact info
United Kingdom
- just-wears.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb briefs that are made of great…
Superb briefs that are made of great quality fabrics and well constructed. They hold you just right and are great for summer wear instead of boxers in warmer weather.
My husband loves his Just Wears
My husband loves his Just Wears. Comfortable stylish and no chafing. But his latest funkily patterned pair was faulty so I had to raise it with JW. Joey could not have been more helpful or keen to put things right. Such a great brand❤️
Accidentally ordered the wrong style…
Accidentally ordered the wrong style which weren’t the correct shape for me - after letting them know they replaced with the style I had had previously- excellent customer service - a rare commodity these days 👏👏👏👏
Disappointment turned to delight!!
Disappointment on receiving the wrong size, and that sinking feeling of having to go through a complaint and returns process, has been totally turned around to delight at receiving amazing and rare personal service. Replacement items were sent immediately with clear instructions on what to do next. And the delight was that I was obviously dealing with a real person. Refund for the return postage was within an hour of notification. Outstanding! Well done that company!!
Just Wears sorted out my mistake with…
Just Wears sorted out my mistake with shipping details, with great communication and minimal fuss. Thank you Just Wears, I’m sure the product will be as great as your customer service
Just wear them…
Been using JWs for years now and never been disappointed. Excellent quality and pricing. Had a slight issue recently and sought advice. The service and response was outstanding and demonstrated this is a company that truely values its customer base. Don’t hesitate to give them a try.
Wrong size ordered
I have never had any issues with JustWears and their customer service is great. I made a mistake with the size on one of my orders that was sorted in 10 minutes after it was made.
Reality doesn’t match the hype
To say that the reality doesn’t match the hype is an understatement. These premium priced underwear looked and felt great to begin with but within a year the fabric had lots its elasticity which made them useless for me. I am 60 this year and good support in the right places is always appreciated. These failed completely on that score.
Problem solved quickly
Had an issue with my last order. Contacted them, provided all the details requested and they are sending replacements. Great customer service which makes a change these days
Very happy with the service and…
Very happy with the service and products from JustWears. The website is easy to navigate with good information about the products, and the order process is simple. The communication is also good. The products are of excellent quality, and arrived well presented and packaged
Huge fan of JustWears
Huge fan of JustWears, love the quality, variety and customer service - in particular Joey! I recently contacted the team regarding a query and to put it lightly….Joey was epic. Thank you.
Good Company & Good Products
Very Happy with my dealings with JustWears, there prices are very competative for their products. The delivery schedule is very quick & you are kept in the loop of where your package is at all times. The underwear itself is top quality, the material they use is soft & light, so you hardly know your wearing them. And for us blokes with the pouch, it makes everything separate & dry & airy.
I can't believe all the positive…
I can't believe all the positive reviews. I've ditched Just Wears and gone back to cotton underwear.
Whatever they are made from it not right. I had a pair that were nearly dry so I used a hair dryer to finish and the fabric began to melt like plastic.
Also my balls became dry and itchy.
I don't trust these products. Just a gimmick, a fad and caused me harm.
If you know what is good for you just wear natural cotton.
What a great company
What a company, what great products. I love the boxer briefs they are very comfortable, only thing I wear now. Highly recommend.
Their customer services far exceeds others by a mile. I recently purchased eight pairs of boxer briefs. After wearing one pair for the first time, I noticed a small hole in them. I contacted Just-Wears (on a Saturday) via e-mail with in 10 mins they replied apologising and saying they would send out a replacement ASAP. I replied thanking them and again a very speedy reply (5 mins) from them to confirm they had sent the order to dispatch. Couple of days later I received two pairs to replace my one pair. How’s that for service. This is the first issue I have had with the briefs. All companies however big or small occasionally have a small issue, but it how they deal with it that matters, and Just-Wears could not have done more. They have a customer for life.
Many thank Just-Wears.
My husband just wears his JustWears!!
My husband loves his JustWears, will not wear anything else since I first bought him some a few years ago. Fantastic product. Just made another purchase of 6 pairs for his birthday next month 👍
Pouchless Boxers
I have been purchasing these Just Wears Boxers size XXL for a couple of years, and really like the feel and fit of them, with an exception, when i tried the new heights range, they were size XXL, this is my normal size, but they were too tight, I had some completely unused ones, so I messaged Joey at Just wears if he could kindly change them, for the original black, without hesitation, he did!! To sum up they are a great company, selling premium wear, you won’t be disappointed 😉
Excellent fabric and good fit
Excellent fabric and good fit. The shape off the briefs works really well, not silly and skimpy but comfortable all day. Some nice colours and patterns too.
Let down massively by declining eligible cashback. Poor and not ok.
The underwear is actually pretty good and 1 of 3 brands we order from for this design. They are quite expensive but all 3 shops are in the same price range. Our 1 major disappointment with them is that we decide on where to shop based on if we get cash back (in this instance from TopCashback) but twice now they’ve declined it. So no thanks, we’ll take our repeat business elsewhere.
A palace for your chalice keeps you fresh..
The trunks are the most comfortable i have ever worn
And now nothing else will do,
Having a palace for the chalice keeps you fresh and dry all day long…the material feels amazing..
Best product ever!
Superb quality, features and long lasting materials. Keep buying these for my husband, anything else is second best!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








