Rihanna Long work on trying to get the best deal for me.I was not happy with the web site price show a much cheaper amount ,then when you call the is much higher.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jordan was kind, capable, knowledgeable, and very clear. He booked me on the best flights for my purposes, and made sure the tickets came through. This company checks all the airlines, including Alask... See more
Charlie is Super Proffesional and made me calm during one the hardest times in my life, with my daughter is in hospice. Regards and Thank You very much Charlie for your calm Professional Service!
The supervisor Chalie Smith understood my explanation on an unexpected error in the passenger's middle name and promptly allowed the booking not processed. So now I can rebook it with correct names. T... See more
Company details
Written by the company
Welcome to JustAirTicket.com! We're an online travel agency focused on both domestic & international travel and are recognized by our values, commitment, and dedication to customer service. Our worldwide partnership with the most trusted global travel providers allows us to bring our customers unmatched benefits. We have made planning a trip of a lifetime easier than ever before. We offer a host of travel services and products devised to make business and leisure travel more rewarding. With us, you are never far from helpful planning & booking assistance before or during your trip.
Contact info
7380 W Sand Lake Rd Suite 500,, 32819, Orlando, FL, United States
- 1-800-940-9345
- support@justairticket.com
- justairticket.com
4.2
Great
7K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Agent was very helpful and approachable…
Agent was very helpful and approachable which made the experience easy.
February 19, 2026
Thank you Jordan!
Thank you Jordan! You were lovely to work with, you were so kind and patient. You even caught a wrong timed flight and were able to change it immediately! I was hesitant to use this service but after my interaction with Jordan this will be my first stop for booking going forward.
February 23, 2026
Unprompted review
Bob from Justairtickets
Bob from Justairtickets was very professional and sweet attending me. Everything was addressed and everything was explained super well! Thank you Bob!
February 19, 2026
Unprompted review
Albert was great
Albert was great! Excellent English and all around customer service.
February 22, 2026
Unprompted review
It was great experience with just air…
It was great experience with just air ticket. David helped me through the process
February 21, 2026
Unprompted review
Steve was very nice and professional…
Steve was very nice and professional and a great help !!
February 21, 2026
Unprompted review
Travis was very helpful and polite.
February 21, 2026
Unprompted review
JustNotAgain…
Overcharged for the website booking,
Minimum to basic help…
Customer service was okay at best but forgot to email me my ticket and when asked about it cause it seems off to me caught a lil attitude…
February 21, 2026
Unprompted review
This is a site full of hidden charges…
This is a site full of hidden charges and hidden clauses they tell a ticket at a price and then they call back and mention prices have gone up and it doesn’t stop there they follow it up with hidden charges , never buy a ticket from this site
February 18, 2026
Unprompted review
Steve was very helpful
Steve was very helpful and made it a quick and easy experience
February 18, 2026
Unprompted review
Rihanna was very knowledgeable and so…
Rihanna was very knowledgeable and so helpful.
February 16, 2026
David Jones spent 2 hours helping me…
David Jones spent 2 hours helping me accommodate changes in flights. He was patient, kind and invested in making sure I was happy with the changes. I greatly appreciated it. The trip is to see a family who is unwell so was extra important to have this kind of service.
February 14, 2026
Unprompted review
I absolutely love Ruth
I absolutely love Ruth! She was great and knowledgeable and the price was AMAZING! Thank you again Ruth!!
February 15, 2026
Thank you CHARLIE!!
His so nice to talk with him about our flight and he was very helpful and very understanding.
February 14, 2026
Making our flight purchases easier!
David was very patient and extremely helpful. Thank you!
February 14, 2026
Unprompted review
Albert Taylor was amazing
February 13, 2026
Unprompted review
Deceptive and full of lies and hidden fees
I would give negative stars if I could. This was deceptive the whole way through! I purchased a ticket, then someone calls me to tell me it was only a standby ticket with not even a personal item or carry on allowance. Then they wanted to charge me $60 to "upgrade" it to an actual ticket. Then he changed it to $70 for an actual ticket. I'm still not allowed any luggage or even a personal item at this point.
When I booked the ticket, the website said that there was 24 hour cancellation. Turns out, if you want to cancel, they either lock up your money by only issuing an e-credit with one specific airline, and it takes 7-14 business days to process. Or you can get a cash refund, where they charge you about 50% of what you spent as a cancellation fee, which will also take 7-14 business days to process.
I'm being transparent with you all because this awful company IS NOT! I will never ever ever ever buy from this website, and I will be sure to warn everyone I know to avoid being scammed by them!
February 13, 2026
Unprompted review
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