Tom was very professional and gave me good advice to help me tempt my nervous cat to use new cat flap. Friendly and chatty, he has since been back to assemble a cabinet I couldn’t manage myself and be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent. Really happy with my new cat flap and would highly recommend Just Cat Flaps to anyone thinking of getting one but nervous of installing it themselves. Tom was great, friendly, efficient an... See more
Brilliant! From quote, acceptance, and the actual fitting, everything went so smoothly. Ben was very helpful initially, and Tom, who fitted the cat flap was extremely thorough in his approach to h... See more
Company replied
Fantastic service from start to finish. Communication with Ben was nothing short of brilliant too. I highly recommend these guys don't look anywhere else.... No really, don't look anywhere else 😊... See more
Company replied
Company details
Written by the company
Providing a fit for the 21st century cat flap installation service, Just Cat Flaps is your one call solution to finding the right cat flap for any fitting location, within Sussex and into Kent. Offering cat flap fitting services for glazing, walls and doors – call, email or message today for free quotes and advice. After many years, and many 100’s of cat flaps fitted throughout Sussex and into Kent, Just Cat Flaps has built up extensive knowledge and capabilities with all aspects of cat flap fitting, whether that be glazing, walls or doors. Unlike many cat flap fitter services you may find online, Just Cat Flaps is not an emergency glazier offering cat flap fitting, nor are we a national company who will happily send a fitter on a 500 mile round trip to fit a cat flap. We are a small team based in Eastbourne, looking to meet the cat flap needs of our county and into neighbouring counties. We only provide market leading cat flaps from Surepetcare (Sureflap), Pet-Tek, Cat Mate and Pet Safe and know which ones work best for any glazing, wall or door cat flap situation. We’re also able to recommend which will best suit your needs and that of your pets, so please do get in contact to see how we can help.
Contact info
21, Cunningham Drive, BN23 6BH, Eastbourne, United Kingdom
- 07899500460
- info@justcatflaps.co.uk
- justcatflaps.co.uk
5.0
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A thorough professional job
A thorough professional job. No mess. Everything to hand. Done in good time. Good instructions on use and how to train the cat to use . Price as quoted. Friendly, pleasant people to deal with.
August 10, 2025
Reply from Just Cat Flaps Ltd
Thank you for you kind words and 5-star review. Really happy to hear you found us friendly and knowledgeable with your recent sliding door cat flap installation. Thanks again for choosing Just Cat Flaps Ltd. Ben
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review and that you found our cat flap installation service friendly and efficient. Thanks again. Ben
Great service and product
Just Cat Flaps provided quick measurements and installation and were helpful and approachable throughout the process. Would definitely recommend them to anyone.
August 3, 2025
Reply from Just Cat Flaps Ltd
Thank you so much for the recommendation and 5-star review. Great to hear you found your cat flap installation to be efficient and that we were helpful during the process. Thanks again for choosing Just Cat Flaps Ltd. Ben
Quick response to initial enquiry and…
Quick response to initial enquiry and the cat flap was fitted within days. Works perfectly so couldn’t be happier.
August 3, 2025
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review. Really pleased to hear you found our communication efficient throughout and your cat flap was installed promptly. Thanks again for choosing Just Cat Flaps Ltd. Ben
Excellent service
Initially my contact was Ben and then Tom came round to fit my cat flap, a very helpful, friendly, patient man who put me at ease giving advice of where best to put the flap and methods to get Margo to use it. He did a very professional job and cleaned up after himself. Very happy with service,would recommend
August 1, 2025
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review. It's so nice to hear you found your cat flap installation professional, tidy and friendly. Thanks again for choosing Just Cat Flaps Ltd.
I highly recommend Just Cat Flaps!
I’d highly recommend Just Cat Flaps! They did a fantastic job and were great to deal with! Ben with all the contact and help sorting out which cat flap to go for and Tom who came to measure up and fit the cat flap was so friendly and so lovely with our gorgeous cat, Bella 😊 also, the price was really reasonable and fitting was really timely we would absolutely use these guys again if we ever need further cat-flap fittings in the future.
Thanks so much!
August 3, 2025
Reply from Just Cat Flaps Ltd
Thank you for your amazing review and so pleased to hear how happy you are with both the service received and the price. We strive to offer exceptional service at reasonable pricing, so it's great to hear we delivered for you and of course Bella on that front with your recent cat flap installation. All the best. Ben
Excellent all round!
Excellent all round!
Great communication, excellent worksmanship, great price.
Can’t recommend highly enough - the whole process was excellent.
August 3, 2025
Reply from Just Cat Flaps Ltd
Thank your for your kind words. It's great to hear to found our cat flap installation service to be both excellent whilst coupled with great pricing, which is what we strive to offer. Thanks again for choosing Just Cat Flaps Ltd.
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review and for choosing Just Cat Flaps Ltd.
Absolutely fantastic
From beginning to end brilliant service. Highly recommend so your cats can have their own VIP entrance!
July 19, 2025
Reply from Just Cat Flaps Ltd
Great to hear you found our cat flap installation service to be brilliant throughout, and even more importantly that you no longer need to be doorman for your furry friend. Thanks again for choosing Just Cat Flaps Ltd.
Very helpful and informative
Very helpful and informative, helped me pick a good cat flaps for my cats. Great installation too.
July 13, 2025
Reply from Just Cat Flaps Ltd
Thank you for your amazing 5-star review. We always try to help customers make informed decisions of cat flap choices and installation locations, so it's great to hear you found this to be the case with your recent cat flap installation. All the best. Ben
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review - Great to hear you found our cat flap installation service all of the above. Thank you for choosing Just Cat Flaps Ltd.
Great service
Great service, competitively priced with other quotes - and installed earlier than expected. Would recommend.
July 6, 2025
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review. It's good to hear you found our pricing competitive and that we were able to install promptly for you. Thank you for choosing Just Cat Flaps Ltd. Ben
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review and really glad you're happy with the service received. Thanks again for choosing Just Cat Flaps Ltd.
Professional and friendly
The installer was professional and clearly liked cats! They were quick and efficient tidying up after themselves and then explaining how it all worked before they left.
June 29, 2025
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review. Great to hear you found our cat flap installation service quick, tidy and efficient. We'll be happy to help with any future cat flap needs you may have. Thanks again. Ben
Great customer service all round
Easy to book an installation date. Cat flap was installed faster than I thought it would take. Area tidied up. Very polite and friendly installer. Great customer service all round. Thank you!
June 22, 2025
Reply from Just Cat Flaps Ltd
Thank you for your amazing review and finding our cat flap installations easy to book, with fast, tidy efficient service. We pride ourselves on our customer service, so it's great to hear we delivered on that front for you. All the best.
Excellent service
Excellent service, prompt and reliable. The guys were really nice and very helpful, they really loved cats which is nice.
June 22, 2025
Reply from Just Cat Flaps Ltd
So pleased to hear your found our cat flap installation service prompt, friendly and reliable. Thank you for choosing Just Cat Flaps Ltd.
Reply from Just Cat Flaps Ltd
Thank you for your 5 star review. So pleased to hear you found our cat flap installation service professional and helpful. Thanks again!
Reply from Just Cat Flaps Ltd
Thank you for your 5 star review. Really pleased to hear you found our cat flap installation service efficient and friendly. Thank you for choosing Just Cat Flaps Ltd.
Second time using Just Cat Flaps and…
Second time using Just Cat Flaps and both times its been a smooth process and very quick from enquiry to fitting!.
Many Thanks
June 8, 2025
Reply from Just Cat Flaps Ltd
Thank you for your amazing review and being a returning customer. Happy to hear you found our cat flap installation service efficient from beginning to end. All the best.
Very efficient service
Very efficient service. New flap speedily fitted and very helpful people.
June 8, 2025
Reply from Just Cat Flaps Ltd
Thank you for your 5-star review. I'm pleased you found our cat flap installation service efficient and our staff helpful. Thanks again for choosing Just Cat Flaps Ltd.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.