I've been ordering from here for several years. This last year has not been very customer driven. I get orders i didn't order and orders i've place that don't seem to ever come through.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been ordering from them for quite a while now. I like how they have a good selection of products and they offer weekly discounts. I use their sleep gummies and their customer service is always... See more
I’ve been ordering their CBD gummies for years. The past year the customer service has been awful. My monthly subscription orders never get sent until I email repeatedly. Emails are ignored until the... See more
I’ve been buying from JustCBD for quite a while now, and I’m really satisfied with their products. The quality is consistently good, and everything I’ve received has met my expectations. Shipping is r... See more
Company details
Information provided by various external sources
JustCBD Store is among the top online market stores for buying CBD products. We have numerous, high quality CBD topicals, vape oils, edibles and more.
Contact info
Wiles Rd 7351, 33067, Coral Springs, United States
- justcbdstore.com
3.4
Average
322 reviews
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love all the products I have received
November 7, 2022
I love shopping at JUST CBD!
I love shopping at JUST CBD!
The products are fantastic and they help so very much! I really appreciate the discounts given to repeat customers because I most definitely use all of them when purchasing my products!
October 10, 2022
Timely Shipping and Competitive Pricing
Have not had a chance to evaluate the effectiveness of the product but shipping was timely and price competitive.
October 15, 2022
Good Stuff
Product arrived on time, Tastes good and provides needed relaxation. Will be ordering here again in the future.
October 20, 2022
Very easy to order on line and within 5…
Very easy to order on line and within 5 to 7 days order comes in mail discreetly packaged.
October 28, 2022
Just CBD works as advertised
Just CBD works as advertised. Price is right since both my wife and I use CBD daily.
November 2, 2022
Buying from JustCBD is so easy
Buying from JustCBD is so easy. A few clicks and it arrives at my door within days. Their products are great.
October 26, 2022
Great product!
October 30, 2022
The best gummies
Shipping is fast. Gummies are great! Have tried others and they do not compare to Just CBD gummies.
November 1, 2022
Just a great product and a game changer…
Just a great product and a game changer for me, really helps with my stress and anxiety, and it helps as a natural anti-inflammatory. we swear by it for climbing mountains ( not young knees anymore ) Great consistent product at a good price! JustCBD, Thank you
November 1, 2022
my order never got to the shippers
my order never got to the shippers. They never reported receiving it.
October 19, 2022
Reply from JustCBD
We apologize for this. It does seem we sent it to UPS they never scanned your package. It was traced and found. We see it was delivered on 11/4. Unfortunately, some carriers do lose packages which sometimes causes delays.
The shipping fees!!
The shipping fees!!! Always says free, yet there's a $5.00 charge. Pandemic is over.
October 17, 2022
Reply from JustCBD
Good Day
We apologize for this issue. As free shipping is for orders over $35, we currently have the lowest minimum dollar amount to reach free shipping in the CBD industry, even as prices skyrocket from all the major carriers.
I received an open package item(seal…
I received an open package item(seal was obviously broken). I was told by customer service that it wasn’t, and that if I wanted a refund/return I’d have to ship it back first and pay for the shipping myself.
October 25, 2022
Reply from JustCBD
Good Day
We apologize for this issue. The manager will reach out to you from the customer service department. Our refund policy clearly states any problems with our products. We will cover the return shipping, such as items breaking, seals breaking etc.
My order arrived in 2 days
My order arrived in 2 days. Very prompt. The gummies taste yummy. I use them for sleep. I still have to take a sleeping pill with them, but I'm sleeping so much better!
October 17, 2022
Always a great experience shopping…
Always a great experience shopping here. When I have any questions always helpfull. Best prices also.
Thank you
October 29, 2022
Fab Company
Fab, company and the customer service is excellent, won’t get my CBD products anywhere else ⭐️
October 27, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.