Just Clear® Reviews 4,706

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly attitudes. The service provided is frequently described as exceptional, with many people appreciating the quick response times and the overall ease of their experience, even for last-minute requests. Consumers also found the pricing to be very reasonable and transparent, with no hidden fees. However, some customers also noted that there were occasional logistical hiccups, and one reviewer expressed dissatisfaction with communication and perceived discrepancies between expectations and the service received.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the quick, efficient, and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick, efficient,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the very fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These 5 star reviews are completely genuine. David & Toby were excellent, arrived early, worked non-stop dismantling shed & greenhouse including contents, left the site clear of mud, debris and under... See more

Company replied

Rated 5 out of 5 stars

Just Clear are brilliant. I hired them to clear a large house I was selling which had accumulated a lifetime of items including a large amount of electronics, furniture, books, DVDs, clothes, papers a... See more

Company replied

Rated 5 out of 5 stars

Great company! Amazing communication, would highly recommend. These guys cleared my flat with only a weeks notice. The communication from Leanne was exceptional and I knew what was happenin... See more

Company replied

Rated 5 out of 5 stars

Two very nice men arrived on Saturday and cleared the furniture as arranged. All went very smoothly. Would recommend. I had been quite anxious about whether it was a scam, as all arranged via Wha... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info


5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Professional and Friendly

Frankie had his work cut out for him . The property was severely nicotine stained and neglected for many years. The team bought it back to a standard to show it can be a lovely home in the Ipswich area of Stowmarket. The garden was transformed beyond my expectations.Would highly recommend.

October 8, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Mandy. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Fantastic …

Within 5 minutes of contacting Just Clear, Brendan replied and we arranged clearance for two days later

Frank and his team arrived punctually and 40 minutes later, the job was done.

They were charming, professional and went beyond their remit.

Their premise of recycling and donating was pivotal and I would highly recommend them without question

Sally P
Wimbledon

October 7, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Sally. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Ian and the team from Just Clear Oxford…

Ian and the team from Just Clear Oxford were great to work with. They cleared my parents house which had been occupied by them for 45 years. It was a complicated clearance, including outbuildings but Ian made a difficult situation easier. They were diligent in their work and delivered all they said they would.

September 25, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Hazel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent company and staff

At very short notice Just Clear we're able to carry out a house clearance and rubbish removal. From my initial phone call this company has been brilliant in all aspects . Markos and Danny arrived at the time agree and by lunch time they had cleared everything. They were very polite, professional , friendly and hardworking. They deserve particular recognition !!! I wouldn't hesitate to recommend Just Clear to anyone.... thank you for your help it was very much appreciated.

October 6, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Michael. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

We are really grateful to David and…

We are really grateful to David and team for their assistance. We had four clearances in total and they made the process much easier than it would otherwise have been. The amount of items they can fit onto one van is amazing and David made sure we maximised each visit to get the best value. Overall we would thoroughly recommend them and just wish we’d known about them sooner!

September 19, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Val. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

I have just contacted Just Clear in Kingston

I have just contacted Just Clear in Kingston to ask for a quote and a possible collection on Monday. Surprisingly, I have received responses today (Saturday) and really helpful support from Brendan.

Great to see an organisation that are so responsive!

October 4, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Muma. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding! Alina and George worked efficiently, quickly, tidily, and respectfully. I would enlist their service again in a heartbeat if needed, no questions asked!

October 3, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Michelle. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Efficient and friendly service

Super efficient help from Halil over email, organised for next day delivery. The service has been very accommodating, with a great price too. And thank you to the pick up guys too, fast and friendly service :)

October 3, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Tilly. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent Service Would Highly Recommend

Arrived on time and started straight away as we had to have the whole house cleared, hoovered up after them and went that extra mile when trying get gas cooker out and washing machine that had seen better days.

October 2, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Shelagh. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

An excellent service by Just Clear.

Just Clear provided an excellent service with care, courtesy and a high level of professionalism. It was a difficult site to clear and they managed very well. I am glad that I found them.
Thank you.

September 29, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Natalie. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Terrific job, thorough and friendly.

The team did a terrific job of clearing out the hourse and cleaning it thoroughly, ready for sale.
They came on time, were very friendly and informative, completed on time, undertook small additional requests.
I like the ethos of this company - as little as possible goes to landfill.

September 29, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Krystyna. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very happy customer

Great guys, super helpful and even arranged delivery within the hour, highly recommend. Soup was brilliant

October 1, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Daniel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Went above and beyond

Went above and beyond. Very helpful and gave great advice too. Really can't recommend highly enough

August 17, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Tb. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Highly Recommended

Recently used Just Clear for clearance of a 2nd floor office. The service was excellent and nothing was too much trouble.
Additionally, they accommodated my request at short notice.

September 25, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Wendy. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

George and William were brilliant

George and William were absolutely brilliant. Second floor office, no lift, and a huge amount of very heavy stuff to move. They never stopped. Really hard working and so kind and helpful with me. Proper gentleman!! Thank you guys!!

September 25, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Max. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Amazing service

Amazing service, Just Clear staff were helpful, kind and on the ball. They helped my find what I was looking for and kindly helped me carry it to my car. 10/10 all round I highly recommend

September 24, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Bell. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Just Clear responded very quickly by…

Just Clear responded very quickly by phone, providing a good quote then followed up very fast by mail to book the job.

September 24, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Barbara. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Quick and efficient

Geoff and the Blackpool team were great. Fast efficient removal. Polite and professional and went above and beyond.

September 8, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Tracy. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent!

We had 2 large pieces of furniture to be removed. I rang the company on the Friday, the job was booked in for the following Tuesday morning. The crew rang to say they were on their way, and when they arrived they were polite, friendly and helpful. They moved the furniture quickly without any fuss, even though there were quite a lot of steps! Definitely recommend this company.

September 23, 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

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