The app is really slick, usually has no tracking issues at all, in fact, you get a nice little notification telling you that you've hit a milestone, and encourages you to keep going. Very nice! My onl... See more
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justDice is a leading rewarded gaming platform, offering mobile players the chance to discover new games and earn real rewards for playing. Our apps connect millions of users worldwide with free, fun, engaging experiences.
Contact info
An der Alster 42, 20099 , Hamburg, Germany
- support.trustpilot@justdice.zendesk.com
- justdice.io
Replied to 2% of negative reviews
Typically takes over 1 month to reply
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On cash giraffe the rewards section…
On cash giraffe the rewards section doesn't open it just keeps spinning and you don't respond to emails
As per usual once actual substantive…
As per usual once actual substantive payouts are supposed to happen your system stops tracking. I checked online and found at least 5O reviews of other players complaining of the same issue. So it is done on purpose and fraudulent.
1. EMPIRES AND PUZZLES:
Missong following:
Completed Player level 5 - 4790
Complete Player level 7 - 5,389
Complete player level 10 - 6,757
TOTAL POINTS MISSING: 16,936
2) MY PERFECT HOTEL - Have now collectex over 900 stars cumulatively.
Missing following:
Collect 550 stars - 5336
Collect 700 stars - 6420
Collect 900 stars - 7948
TOTAL POINTS MISSING: 19,704
3) TOWER WAR - TACTICAL CONQUEST:
Spend 5 USD: Missing 17,100 Points.
TOTAL POINTS MISSING IN TOTAL: 53,740.
Screenshots proving all attached.
Let me remind you that many apps that have been known to scam players are now starting to be investigated and removed from the Google play store. The mosf recent being Freecash which has been removed from the play store after players had enough of them scamming and not paying out. And its when users ger fed up of not getting their deserved payouts when this happens. STOP SCAMMING USERS AND GIVE THEM THEIR MONEY.
GIVE ME MY MISSING POINTS RIGHT NOW.
Im not getting my gems..
Im not getting my gems... I just reached level 30 on black deck. 35000 gems.. I played it before.. I've been having a lot of this problem
Not responding to support requests
Not responding to support requests, failing to pay what is owed
90k Coins Blocked—Deliberate Payout Wall & Ghosted Support
I have been using this app since 2023, but the second I reached 90,000 coins, the company hit me with a "Secret Wall."
Three weeks ago, everything was fine. I could log in, play new games, and watch the points clock into the engine. But the moment I tried to cash out, the app "boomed." I have been locked out ever since. I tried to open the app on a new tablet and an Acer laptop, and it worked perfectly to start a NEW account with zero balance—proving there is no "technical error," just a deliberate block on my high-balance account.
The support is a total ghost town:
None of their official addresses work.
I had to go through hell just to get to a ticket page.
When I finally got an automated email saying "reply if you have more to say," I did. The email didn't bounce back, so it’s going into their system, but they have ignored me for days.
They provide "support" links that are just dead-end loops.
It’s been nearly a month of silence. This is a trash company that skims labor and time from users and then crashes the app when it’s time to pay out. They are likely doing this to thousands of people to avoid paying out large sums.
I don't even want the "experience" anymore. I want my money so I can close this account and leave. You cannot make people wait 3+ weeks with zero response while you hold their earned money. Pay me what is owed and let me close the account.
They sell your data to ad companies!
I hope people really know what they are doing when downloading games from this company. You are basically giving them full access to your phone, while they more or less offer you a free cup of coffee every month. Check every permission they want and ask yourself this: "Why would a gaming app need these permissions"? They don't, they just want to profile you, the people you are with(Bluetooth pinging), and then sell your entire profile to companies that make targeted ads towards you.
My daughter asked me to get Chime
Luv all the games!
Yeeeeeeeeeee
Legit
I asked gemini which site was the best for playing games for pay, and it said swagj#$%es, but it was wrong. Cash giraffe is the truth. Love it. Its great for making a quixk buck.
GREAT GAMES AND BETTER PAY !!!
I honestly played most apps that pay out for playing games but this is the best platform by far !!!!
Actually got paid into my Revolut…
Actually got paid into my Revolut account just a day after I downloaded this app. I could have redeemed 1 dollar instead of .5 dollars, but I'm just testing to see how real the payment system is. I downloaded this app on February 16th, 2026 at about 5pm. So hopefully I get all the available milestone rewards with playing the Coin Master app 28 days from now. The Cash Giraffe 🦒 App looks legit so far.
Fun stuff 👍👍
The guiding process was easily navigated
The guiding process was easily navigated
I got rewards for playing games
I got rewards for playing games. Most fun way I ever earned some money.
I am confused in the rewards
I am confused in the rewards. I cashed out one to Home Depot but I don’t see any savings.
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