I signed up for a 7-day trial. In the first few days, when I tried to cancel the package, I kept encountering errors (which seemed intentional). I only used it for a mere two days and then stopped. N... See more
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After several interactions, they were able to resolve a dispute in subscription billing. The company assured it would review their practices in light of the feedback provided; an act of good faith. I... See more
Company replied
The best ap and the only downside is the emails are overbearing in one day I got 5 emails after i tried to cancel and they offer 60% off and it is monthly payment.
Company replied
just love to be able to use this tool to better help explain what Im trying to say but in the correct manner this tool is amazing
Company replied
Company details
Written by the company
We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.
Contact info
Ukraine
- justdone.com
4.3
Excellent
7K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Justdone
Dear Lerato,
Thank you for your feedback!
We’re really glad to hear that the AI detector is working well for you. It’s great to know it’s helping you check your content with confidence.
Wishing you all the best, and we hope JustDone continues to support your tasks!
Best regards,
JustDone Team
Reply from Justdone
Dear Oluwakemi,
Thank you for your kind feedback!
We’re really glad to hear that you had a nice experience using JustDone. Providing a smooth and enjoyable user experience is something we truly focus on.
Wishing you all the best, and we hope the platform continues to be helpful for you!
Best regards,
JustDone Team
Hate companies that hide behind "policies"
Edit to add: After indicating I would post this review, the company has now indicated I will receive a full refund, and I, in turn, told them I would add this edit to reflect the same. I will add an update if/when I gratefully receive the refund.
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I emailed customer service within 20 minutes of my purchase to request cancellation and a refund. They offered me a 30% discount but refused to issue a refund. When I requested the refund again, they informed me of the policy and tried to sell me the "lifetime 30% discount" again. I really hate it when companies choose profits and policies over people.
April 15, 2026
Unprompted review
Reply from Justdone
Dear Candice,
Thank you for taking the time to share your feedback and for updating your review.
We truly appreciate your honesty, and we understand how important it is to feel heard and supported, especially when reaching out shortly after a purchase.
We’re glad that the situation has been reviewed and that a full refund has now been arranged. Please allow a few business days for the amount to be reflected in your account, depending on your payment provider.
Your feedback regarding this experience is very valuable to us. We are continuously working to improve how we handle such cases to ensure a more supportive and transparent experience.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
Best regards,
JustDone Team
fast and clear
March 28, 2026
Reply from Justdone
Dear Catalina,
Thank you for your kind feedback!
We’re really glad to hear that you found JustDone fast and clear to use. Keeping things simple and efficient is exactly what we aim for.
Wishing you all the best with your projects, and we hope the platform continues to support you smoothly!
Best regards,
JustDone Team
this is useful
The tools are very important and useful. It can significantly reduce students' stress in their study.
April 14, 2026
Reply from Justdone
Dear Alex,
Thank you so much for your thoughtful feedback!
We’re really glad to hear that you find the tools useful and meaningful. It’s especially great to know they help reduce stress during studies, that’s exactly the kind of support we aim to provide.
Wishing you continued success in your learning journey, and we hope JustDone keeps making things easier for you!
Best regards,
JustDone Team
ai detection
March 31, 2026
Reply from Justdone
Dear Zwidofhela,
Thank you for your great feedback!
We’re glad to hear that the AI detection feature is working well for you. It’s always our goal to provide reliable tools that support your work and make the process easier.
Wishing you continued success, and we hope JustDone keeps being helpful for you!
Best regards,
JustDone Team
I WOULD LIKE TO GET A REFUND I MADE AA…
I WOULD LIKE TO GET A REFUND I MADE AA MISTAKE
April 16, 2026
Unprompted review
Reply from Justdone
Dear Mukelwa,
Thank you for your feedback. We understand that mistakes can happen and appreciate you reaching out.
Please contact us at trustpilot@justdone.ai with your account and payment details so we can review your request and assist you with the refund process.
Best regards,
JustDone AI Team
I just want to use it one
April 17, 2026
Unprompted review
Reply from Justdone
Dear Egshiglen,
Thank you for your feedback. We understand that you may only need to use the tool for a one-time task.
If you have questions about available plans or how to access the features you need, please contact us at trustpilot@justdone.ai so we can help you find the best option.
Best regards,
JustDone AI Team
fast and reliable responses
April 14, 2026
Reply from Justdone
Dear Customer,
We’re glad to hear that you find the responses fast and reliable. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
Reply from Justdone
Dear Customer,
We’re glad to hear that you find the service very efficient. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
Justdone is topnotch with prompts…
Justdone is topnotch with prompts customer support.
Had a glitch today and in less than 2 hours they got it fixed with prompt feedback.
Thank You for your prompt response.
I have received the value of the refund.
Service response rate 💯
April 16, 2026
Unprompted review
Reply from Justdone
Dear Stephen,
Thank you for sharing this! It’s great to hear that the team responded quickly and kept everything moving smoothly for you. Fast support and clear communication are essential, and it’s wonderful to know you felt well taken care of.
Best Wishes,
JustDone team
I paid and my text was not unlock
April 16, 2026
Unprompted review
Reply from Justdone
Dear Lesly,
Thank you for sharing this. Access to your text after payment is important, and it’s understandable to expect everything to be available right away.
We would like to clarify that, after purchasing a subscription and creating an account, you need to open the tool and process the text again to receive the best result.
Please contact trustpilot@justdone.ai so this can be checked for you.
Kind Regards,
JustDone team
AI and plagiarism is not safe
It was really helpful and my assignment was o% AI detected
The company is of such great help
April 16, 2026
Reply from Justdone
Dear Customer,
Thank you for your feedback! It’s great to see you exploring originality and verifying phrases. The Plagiarism Checker is designed to help confirm uniqueness and give you confidence in your content.
Best Regards,
JustDone team
It makes my easy sound more human and…
It makes my easy sound more human and more organized.
March 30, 2026
Reply from Justdone
Dear Patricia,
Thank you for your lovely feedback!
We’re really glad to hear that JustDone helps make your writing sound more human and well-organized. That’s exactly what we aim for, making your ideas clearer while keeping a natural tone.
We hope it continues to support you smoothly in everything you’re working on!
Best regards,
JustDone Team
Reply from Justdone
Dear Lily,
Thank you for your thoughtful feedback!
You’re absolutely right, reviewing and refining the text is always a great step to make sure everything sounds natural and fits your style. That final check can really make a difference in how the content reads.
We appreciate you pointing this out and are glad to hear JustDone is helping you along the way.
Best regards,
JustDone Team
Good for AI checking
This is a quick way to check for AI usage especially at a University level
April 16, 2026
Reply from Justdone
Dear Cameron,
Thank you for your great feedback!
It’s wonderful to hear that you find JustDone helpful for AI checking, especially at a university level. Having a quick and reliable way to review content can make a real difference when working on academic tasks.
We’re glad to know the platform is supporting your work, and we hope it continues to make your process easier and more efficient.
Best regards,
JustDone Team
Really easy to use and very helpful
April 15, 2026
Reply from Justdone
Dear Christophe,
Thank you for your kind feedback!
We’re really glad to hear that you found JustDone easy to use and helpful. Making the experience simple and effective is exactly what we aim for, so it’s great to know it’s working well for you.
Wishing you continued success with everything you’re working on!
Best regards,
JustDone Team
It makes things easy and efficient.
April 15, 2026
Reply from Justdone
Dear Customer,
Thank you so much for your wonderful feedback!
We’re really glad to hear that JustDone is making things easier and more efficient for you. That’s exactly what we aim for, helping you save time while getting great results.
We hope it continues to support you smoothly in everything you’re working on!
Best regards,
JustDone Team
Reply from Justdone
Dear Customer,
Thank you for your feedback!
JustDone supports both AI detection and plagiarism checking, and these are available as separate tools designed for different purposes.
The AI detector analyzes writing patterns to estimate whether content may be AI-generated, while the plagiarism checker scans for similarities across existing sources to identify potential duplication.
If the results did not meet your expectations, the team would be glad to review your case and help you achieve more accurate outcomes. Please feel free to reach out at trustpilot@justdone.ai, and support will be happy to assist.
Best regards,
JustDone Team
Reply from Justdone
Dear Customer,
We’re glad to hear that you find the tool very helpful and easy to use, and appreciate your 10/10 rating. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
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