I found the web page exciting with so many products to see. The ordering was quite simple and straightforward. I can’t wait for the order to arrive.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ilovethe quick response to get the order packed for shipping. My only issue I have is the website is not easy to use. I couldn’t find my shopping bag if I went back to look at something else.
i would give 5* but there is no one to ask a question of...for example a sweater was described as "knitted" but fabrication was not listed. also sizes are so varied...have to carefully look at all... See more
Somehow one of my items duplicated showing three of the same in my order. Just Fashion gave me the option of replacing the two items or having a refund. Very good customer service.
Company details
Written by the company
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price! JFN focuses on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants. JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts! Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices! Website: https://www.justfashionnow.com/ APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Contact info
United States
- support@justfashionnow.com
- justfashionnow.com
3.7
Average
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the product line…
Very pleased with the product line setup. Easy to order and check out.
August 4, 2025
Unprompted review
I love your clothing line and I'm…
I love your clothing line and I'm anxious to receive the dress ordered. I do wish you would indicate the approximate delivery date as that is most important as I want the dress ordered for a special occasion.
August 3, 2025
Unprompted review
it's producing the best fashion…best fashion companies
for me it's producing the best fashion ever with the best or affordable price
August 2, 2025
Unprompted review
Delivery
The order process was fairly. Contact about delivery status is non-existent. I received one of the 5 ordered, and no explanation on when the items might arrive.
July 7, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for the lack of updates and any frustration this may have caused.
We want to assure you that we now offer both email and 24/7 Live Chat support to better assist our customers. You can reach us at any time using the chat button (earphone icon) located in the lower right corner of our website.
Upon checking your order, we found that the remaining items are among our best-selling products, which has contributed to a delay in shipping. Due to the current peak shopping season, it is taking longer than usual to prepare some items.
Please rest assured that our team is doing everything possible to expedite the processing, and your remaining items will be shipped with priority as soon as they are ready. Once the items are shipped, you will be notified by email.
We understand how important it is for you to receive your order in a timely manner and appreciate your patience and understanding. We are continuously working to improve our inventory and shipping services to serve you better.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
The order was very easy to make and I…
The order was very easy to make and I will see how long it takes to receive it.
July 31, 2025
Unprompted review
The outfit does not fit my size even…
The outfit does not fit my size even though I ordered the right size. Customer support helped me with the refund but it was a bit of a hassle to get the refund.
May 11, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the size and refund issue.
We’re sorry to hear that the outfit didn’t fit as expected. Please note that we do not use a standard sizing system, and sizing may vary between items. That’s why we include a size chart under the product details of each item, we highly recommend using it to determine your ideal size before ordering.
If the measurements of the item you received differ from the size chart, please measure it using a measuring tool and send the photos to our customer service center. We’d be happy to check and offer a satisfactory solution.
We truly appreciate your patience in working with our customer support team. We understand the refund process may have felt like a hassle, and we sincerely apologize for any inconvenience caused.
We're actively working to improve the accuracy of our sizing and streamline our return and refund process for a better experience.
To better assist you, could you please provide us with your order number? We've also sent you a private message, please check it at your convenience. We look forward to your reply.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
Not what I was expecting. I don’t find this outfit to be as…
I don’t find this outfit to be as flowing gold as in the commercial I watched on Pinterest. The top especially isn’t like what I expected. Pants aren’t a real soft gold either. Don’t think I could wear them together. I am now going to have to spend more time and money looking for something similar to what I saw in the advertisement. Too bad but won’t buy from you again.
July 28, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for sharing your feedback. We're truly sorry to hear that the outfit did not meet your expectations.
We understand how disappointing it can be when an item looks different in person than it did online. While we strive to represent all products as accurately as possible, differences in lighting, screen settings, and styling may sometimes affect how colors and fabrics appear in promotional content.
To better assist you, could you please send us photos of the item you received? This will help us look into the matter further. If you would like to return the item for a refund, just let us know, and we’ll provide you with the necessary return instructions.
We’ve also sent you an email regarding your issue today, please check your inbox. We’re here to ensure your experience is as smooth and satisfactory as possible, and we look forward to your reply.
Thank you again for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
I think you people are scammers
I think you people are scammers, never answer emails nor chats, as long as you get my money, never ever again. hate to see what the shoes really look like.
July 23, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We’re truly sorry to hear about your experience and appreciate the opportunity to clarify.
First, we want to assure you that we are not a scam, but a legitimate company committed to delivering high-quality products and dependable customer service. We completely understand your frustration and disappointment.
Upon checking, we did not receive any emails or chats from you previously. Please ensure that you're reaching out to our official support email: support@justfashionnow.com. We also offer 24/7 Live Chat support, the chat button is available in the lower right corner of our website.
Please note that email providers like Yahoo, Hotmail, Outlook, MSN and Live often have very strict spam filters, which can sometimes prevent legitimate emails from businesses like ours from reaching your inbox.
To ensure you get all our important messages, please take a moment to do one of or all 3 of the tips below:
1.Add us to your safe sender list (also known as "whitelisting");
2.Reply to any one of our emails;
3. Move any one of our emails from your spam or junk folder to your inbox.
In regard to your order, we see that it has been canceled because you filed a dispute, and a full refund will be issued to your original payment method.
We truly regret that your experience did not meet expectations and thank you for bringing this to our attention.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
Beautiful clothes
Easy to review online and paying was a breeze, easy and simple! I can’t wait for my top to arrive.
July 24, 2025
Unprompted review
I love the t-shirt that I got.
July 22, 2025
Unprompted review
Don’t have the merchandise so can’t…
Don’t have the merchandise so can’t rate.
July 17, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We completely understand your concern. Our standard shipping typically takes 11–20 business days, and your order placed on July 13, 2025, is still in transit. We kindly ask for your continued patience as it makes its way to you.
You’re absolutely welcome to share your thoughts once your order has been received, we truly appreciate your patience and support.
For your convenience, we’ve also sent your order status and tracking details to your email.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
I haven’t received my dress yet
July 17, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Our standard shipping typically takes 11–20 business days, and your order placed on July 9, 2025 is still in transit. We kindly ask for your continued patience.
We've also sent your order status and tracking details to your email for your convenience.
We truly understand how important it is to receive your items on time and are committed to improving our shipping services to ensure faster delivery in the future.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
Checkout was very easy
Checkout was very easy. I appreciate that. And your selection of dresses was very satisfying
July 14, 2025
Unprompted review
Shop JFN for your forever favs
Love the variety of apparel - styles, colors, quality and sizes! My fav items in my closet were made by JFN. The website is user friendly and the discounts offered are appreciated.
July 11, 2025
Unprompted review
I still don’t have my order
June 26, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please know that we are doing our best to process and ship all orders as quickly as possible. Some delays may occur due to high order volumes or external factors beyond our control.
Our standard shipping typically takes 11–20 business days, and your order placed on June 25, 2025 is still in transit. We kindly ask for your continued patience.
We've also sent your order status and tracking details to your email for your convenience.
We truly understand how important it is to receive your items on time and are committed to improving our shipping services to ensure faster delivery in the future.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
Said I was due free shipping
Said I was due free shipping, didn't get. Contacted, new set of rules.
July 9, 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
Well received your feedback regarding the shipping cost. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy. What we have been trying to do is to make you have a good experience of shopping.
Unfortunately, right now the shipping cost depends on the destination and the weight of the package. But we offer free shipping service on orders over $109.(FYI: The amount is based on the prices after any discount is applied and the final-sale item is not eligible for this promotion.)
We found that your order has a discount applied: JULY20. After deducting the discount, your order has not reached 109 USD, so you cannot enjoy free shipping. Please understand.
If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Timmy
JUSTFASHIONNOW
I enjoyed scrolling through their site…
I enjoyed scrolling through their site on clothes, when I ordered a dress from them i was shocked because it was the same as the dress from the site. True to size not catfished or what. Will order from them soon! Thank you!
July 4, 2025
Unprompted review
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