9 June 2026 update: Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days. As they have re... See more
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Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!
Company replied
I needed a suitcase style generator to charge batteries and hoover etc. on my touring caravan while parked up over the winter. I wanted one that was quiet and reliable, so opted for the Loncin 3000i.... See more
Company replied
Placed an on line order which was delivered quickly. Tracking information and courier kept us well informed of when it would be delivered. We ordered a showroom demo model. It came well packaged, alre... See more
Company replied
Company details
Written by the company
We are proud to be able to bring to you the best quality generators, water pumps and other power equipment that are available today. We have been supplying power equipment from our base on the North Norfolk Coast since 1965. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 01263 820202 (Mon-Friday 8.30am - 5.00pm, excluding Christmas & bank holidays). With a wealth of experience and expert knowledge about all the products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which product is right for your specific needs.
Contact info
Britons Lane, NR26 8TS, Sheringham, United Kingdom
- 01263 820202
- support@justgenerators.co.uk
- justgenerators.co.uk
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Delvered on time and tested with fuel…
Delvered on time and tested with fuel in it ready to go. Generator works perfectly.

Reply from Just Generators
Delivery was very quick and the price…
Delivery was very quick and the price of the pump was competitive.
We had small problem over the delivery charge. However, this was quickly sorted by customer services.

Reply from Just Generators
Ordered a Defender 14m 16A 230V 2.5mm…
9 June 2026 update:
Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days.
As they have resolved this quickly, I have updated to 4-star.
9 June 2026
Ordered a Defender 14m 16A 230V 2.5mm Extension Cable
Received email to say out of stock. Would I take a Defender 1.5mm instead. Not ideal but I agreed.
Received a Znpon pro-elec cable today, which is a budget manufacturer, not a Defender!
Not happy - could buy these anywhere.
I've asked them to explain. Consumer protection violation or genuine error, which they are willing to rectify - at their cost. Ie full refund and free return?
I'll update once they reply to my 2 emails and on-line form
Good sales support
Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!

Reply from Just Generators
Generator as described
Generator as described, delivery prompt and easy, price great, what’s not to like.

Reply from Just Generators
Easy ordering
Easy ordering, helpful and knowledgeable staff when
I contacted them.
Would have no hesitation in recommending this Company.

Reply from Just Generators
Very good service from start to finish!
Very good service from start to finish! Quick and efficient, would definitely recommend and use again which I have done being the second time.

Reply from Just Generators
Customer service was excellent
Customer service was excellent. First order was lost by courier but Bella sorted it and repeat order arrived 2 days later. Well done and thanks

Reply from Just Generators
Generator bundle . 3stars
Purchase a generator bundle but not everything of the bundle was in stock . I was notified and given a few options about the item but I decided to wait for the item come back into stock . Staff most helpful
When the remaining bundle arrived one of the bundle items was wrong which delayed my electrician from coming . The after sales department was more than happy to help once I’d sent a photo of the item to prove they sent the wrong item .
Overall disappointed about out of stock and wrongly shipped item.
If it wasn’t for the minor shipping incident and out of stock Just generators would have got 5stars

Reply from Just Generators
Just generators was very helpful and…
Just generators was very helpful and guided me into the correct generator to purchase.
Will be using again

Reply from Just Generators
I was very impressed by the service I…
I was very impressed by the service I received from the team. Very helpful and informative about what generator would work best for me. Gave me a run through how to use it correctly and service it too. Would recommend them to anyone.

Reply from Just Generators
I placed the order online but it didn't…
I placed the order online but it didn't get propetly actioned until I rung to chase it, then it arrived next day. Not sure what went wrong but a good recovery

Reply from Just Generators
Quick delivery and driver very helpful
Quick delivery and driver very helpful, not too happy with after sales I sent a e mail to company replied with e mail saying somebody will contact soon , all I wanted to know is generator ready to go or do I have to put engine oil in. I realise I had to put petrol in it . Still no response from there customer services .

Reply from Just Generators
Easy ordering
Easy ordering, quick delivery. Only marked down due to no notification of the delivery. The tracking sent didn’t work

Reply from Just Generators

Reply from Just Generators
Very knowledgeable
Very knowledgeable, very helpful, very polite. Arrived early and fully set up and ready to go. Excellent

Reply from Just Generators
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