I want to thank Andy for his invaluable help! He helped me solve a problem with great patience, expertise and kindness. He was professional, helpful and found a solution quickly and effectively. You c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you for having a nice experience with your company. Definitely I will recommend you to friends for your excellent service. My thanks as well to Mr. Kenny of the escalating team for providing... See more
Customer support were very helpful and solve the problem within no times The problem is that no one informed me about any subscriptions fees as I was not having any intention to subscribe
I placed an order for Shein clothes yet, I was subscribed with justgetshoes which I did not get subscription on. The only reason I mark it for 2 stars is because you have reached out to process the re... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer support by Zoe
Thank you Kenny for solving mÿ query
They have a deceptive procedure for…
They have a deceptive procedure for signing up as a member.
So I was left without 2 euros in the first phase and then I woke up with a subscription of about 26 euros that I can't cancel immediately, because I have to enter a cancellation period.
great experience
I want to thank Andy for his invaluable help! He helped me solve a problem with great patience, expertise and kindness. He was professional, helpful and found a solution quickly and effectively. You can tell he is passionate about what he does and he is truly a person you can count on. I highly recommend him to anyone who needs support. Thanks again, Andy!
Thanks to Ahlby for an exceptional…
Thanks to Ahlby for an exceptional service
Great consumer service Mary helped a…
Great consumer service Mary helped a lot. Thank you mary
Appreciation for an excellent customer service.Thank you for having a nice experience
Thank you for having a nice experience with your company. Definitely I will recommend you to friends for your excellent service.
My thanks as well to Mr. Kenny of the escalating team for providing fast services. Your prompt response and assistance is highly appreciated.
Once again, Thank you so much. Keep up the good work. God bless
Issue addressed quickly
Issue addressed quickly. Good customer service.
Alero
Alero , the Escalate Manager for justgetshoes.com, helps me with my concern regarding on refund. very cooperative . Thank you and more powers
Problem solved by Eugene,Thanks for the…
Problem solved by Eugene,Thanks for the help Eugene.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








