I’m updating my review as when the products I ordered (eventually) arrived, they were of high quality and my daughters loved them. Sadly, It really took some time and that was extremely disappointing.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bit of a mixed review here. I was very disappointed with the delivery time. Placed an order on 6th December for a birthday gift on the 22nd, thinking I was leaving plenty of time. The order eventua... See more
just wait ! ordered some slippers on 30 november, got them 29rh December. assumed i’d been scammed . these items are obviously from overseas which i didn’t realise when ordering . in the end i got a e... See more
Company replied
The products are exactly as advertised. Very good quality. Lovely items. The shipping took a lot longer than expected but definitely worth waiting for. Make sure you order well in advance if order... See more
Company replied
2.8
Average
72 reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great!
Great!! My Jellycat crazy daughter will love them. Feel really comfortable on and look sturdy. If they had come in a box, they would have been perfect! Delivery did take a while but is it the christmas rush and they arrived in time!!!!
December 23, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Rachel!
Worth the wait absolutely beautiful
Waited a while but they have arrived and they are gorgeous would recommend to everyone
December 23, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Michelle!
Received my order today and it was…
Received my order today and it was totally worth the wait!!!! I ordered the beige bundle as well as the bakery case and the bean cup & im obsessed with it all everything is so cute!
December 23, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Ciara!
Slippers received today and they are…
Slippers received today and they are fabulous! So worth the wait! I don’t normally write reviews but I thought I should so others like myself would have peace at mind!! As I was very concerned as Ordered end of November and hadn’t received untill today! Peat the peanut is a gift for our daughter in her Christmas Eve box!
I messaged many times to enquire about delivery and always had a reply. Read these reviews and thought I’m never going to receive these slippers!!
As I said they have arrived today and they are so cute!! Well made and really fabulous!
Thank you 🤩
So please don’t worry may take a while to come but they do arrive!
December 23, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Rebecca!
A little delay due to Christmas, but PERFECT.
A little delay due to this Christmas period, I got suspicious, but i got kept in the loop with great communication service who kept me up to date with the shipping process. Product arrived today, amazing quality, super cute! Will definitely be ordering other products. Thankyou for my amazing Peanut slippers ! I love them xxx Thankyou Merry Christmas all xxx
December 23, 2025
Unprompted review
Reply from Justgirlythingsss
Thanks so much Tammi!
Ordered some slippers beginning of…
Ordered some slippers beginning of December still hasn’t arrived. Do not order from this company 💯 a scam. 😡all it keeps saying is Royal Mail is expecting it
December 1, 2025
Unprompted review
Reply from Justgirlythingsss
We categorically reject the claim that this is a scam.
Orders placed at the beginning of December are processed within 2–3 business days and shipped with an estimated 7–14 business day delivery timeframe, which is clearly stated and accepted at checkout. An order remaining within this timeframe does not indicate fraud.
A Royal Mail status stating they are “expecting the item” reflects a carrier-side scan delay, which is common during peak December volumes and outside the merchant’s control. It does not mean the item has not been dispatched.
Our email support team has remained in contact and kept customers updated throughout. We continue to assist until delivery is completed or the carrier confirms an exception, in line with our published policy.
Accusations of scamming while no breach of the agreed terms has occurred are inaccurate and misleading.
Like all other 1 star reviewers
Like all other 1 star reviewers, I too placed an order on the 28/11. Royal Mail tracking states expecting delivery since 2/12 and it hasn’t changed. Sent emails, every reply (whilst fast) is AI generated and condescending and replies with the same speech of 2-3 business days and 7-14 days delivery but we are long past that now and I cannot get a response to exactly where the order is.. probably because I’ll never get it! I’ve received orders from all over the world that were ordered after this was placed.
December 23, 2025
Unprompted review
Reply from Justgirlythingsss
Hi Karen, we have successfully delivered your order and we kindly ask for you to remove this negative review please.
FAKE REVIWES AND SCAMMER
Funny how all of a sudden there is an influx in 'good' reviews. They are ALL fake. This company is a scam, 3 weeks to the date and still no order received. NO TRACKING updates, NO REFUND - after promising one. This business is a scam, I have done my research and now feel totally stupid. Domain registered 2 months ago, business registered in Iceland - Reykjavik to be exact (so unsure why orders are 'being shipped from the US'. THIS BUSINESS IS A SCAM. You will NEVER get your order, or your money back. Raise a dispute with your bank ASAP. I will not keep quiet about this!!!! SCAMMER!!
December 22, 2025
Unprompted review
Reply from Justgirlythingsss
Ella, we need to correct the record.
Your order has now been successfully delivered, which makes the serious allegations in this review factually incorrect. Claims that this business is a “scam,” that orders are “never delivered,” or that refunds are “never issued” are demonstrably untrue in this case.
We ask that you kindly remove or amend this review, as it continues to make accusations that no longer reflect the outcome of your order. Leaving a review encouraging bank disputes and alleging fraud after successful delivery is misleading to other customers.
As previously explained, delivery timelines of 2–3 business days processing followed by 7–14 business days shipping are clearly stated and were adhered to. Tracking scan delays and fulfilment locations do not indicate misconduct and were addressed during correspondence.
We understand frustration during the waiting period, but now that the order has been completed, it is only fair that the review reflects the accurate resolution.
Thank you.
I hope you make millions in 2026 !
The women who own this business are so kind and appreciative! Their business went crazy busy this Christmas - which is amazing news ! Slightly longer wait for delivery but all item arrived before Xmas day ! Their communication is super fast ! Keep going it’s amazing to see small business absolutely thrive ! Thank you my items are super adorable will be purchasing again very soon !!
December 22, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you so much Laura! Glad your happy💖
WOW love them!
Ordered 25th November and was a bit sceptical that they would arrive in time for Christmas, but they arrived today and are absolutely adorable. The Crossaint Slippers are going to look fab on my Grandaughters feet. They arrived very well wrapped and they are very good quality. I was kept up to date on their journey to the UK and when I emailed I got a response quickly. You have to allow for things to arrive especially at this time of year, if in doubt order early!
December 22, 2025
Unprompted review
Reply from Justgirlythingsss
Thanks so much Glenda! Glad your happy 😊
Highly recommend!
Ordered the peanut and croissant slippers for my girlfriend for Christmas, took a little longer than expected to arrive, but was kept updated through the whole process. They arrived yesterday and I’m actually very impressed with how high the quality is on them. Highly recommend!
December 9, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Jordan glad your happy 😊
My order
I ordered the peanut slippers for a present for Christmas for my daughter, the delivery took some time which is to be expected at this time of year anyway but they arrived and are absolutely adorable. Well made and sizing is perfect. I will definitely be re-ordering. I was kept up to date via email with delivery time queries promptly. Sometimes we just have to be patient, but you will be pleased with the items when they arrive. Great quality. Thankyou.
December 21, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Kimberly! We’re glad you’re happy.
Would give no stars
Would give no stars. I think this is a scam! Do not order from this company as item won't arrive! They deletes my comment on Instagram as dont want folk to see negative comments! You will only be giving your money away by placing an order. I believe the positive reviews are not genuine!
December 3, 2025
Unprompted review
Reply from Justgirlythingsss
We categorically reject this allegation.
An order being within our clearly stated delivery timeframe of 2–3 business days processing followed by 7–14 business days shipping does not constitute a scam. These terms are clearly displayed and accepted at checkout.
Claims that items “won’t arrive” are speculative and incorrect while the order remains within the agreed timeframe. We have many verified customers who have successfully received their orders, and their positive reviews are genuine.
Regarding social media: we moderate comments that contain false accusations, misinformation, or abusive language. Removing defamatory content is not an attempt to “hide” anything; it is standard moderation practice used by legitimate businesses.
Our email support team has remained in contact and kept customers updated throughout, and we continue to assist until delivery is completed or the carrier confirms an exception.
Accusing a business of fraud while no contractual breach has occurred is inaccurate and misleading
Order placed over 5 weeks ago still not…
Order placed over 5 weeks ago still not received!
Reply 5 weeks inaccurate against shipping time, is a wrong comment to reply.
The order was placed 36 days ago so even with your reply it is still late! I shall await my refund.
December 21, 2025
Unprompted review
Reply from Justgirlythingsss
We’d like to clarify the timeline.
All orders are processed within 2–3 business days and shipped with an estimated delivery timeframe of 7–14 business days, which is clearly stated and accepted at checkout. An order being described as “over 5 weeks” is inaccurate when measured against the agreed processing and shipping terms.
Our email support team has remained in contact and kept customers updated throughout, and the order has not been confirmed as lost by the carrier. Carrier delays—particularly during peak seasonal periods—are outside the merchant’s control.
We continue to assist professionally until delivery is completed or the carrier confirms an exception, in line with our published policy.
Cutest slippers and bags ever
Cutest slippers and bags ever! I bought a potato slippers and brown birkin bag. They are really great quality, def worth the money. I liked them that much I went on and bought more for my sisters Christmas. The customer service was great with fast replies and keeping me informed on any delays. Highly recommend !!
December 11, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you so much Claire!
Do not order from these people
Do not order from these people. My order was placed 21st November and this item still hasn’t arrived!! I have emailed several times with the same generic reply.
28/12/25 - still haven’t received and now waiting for a full refund. You clearly are not sticking to your stated terms at all. If you were I would had received my order by now!
December 20, 2025
Unprompted review
Reply from Justgirlythingsss
We respectfully dispute this portrayal.
Your order, placed on 21 November, was processed within our stated 2–3 business day processing period, with an estimated 7–14 business day delivery timeframe, both of which were clearly disclosed prior to purchase. Seasonal carrier congestion in late November and December can result in delivery occurring toward the latter end of this window.
The suggestion that responses were “generic” is misleading. Our email support team has responded consistently and kept you informed with the information available from the carrier, including tracking updates and delivery expectations.
We do not ignore customers, nor do we operate outside our published terms. We remain committed to resolving orders professionally until delivery is completed or the carrier confirms an exception.
Great!
Ordered 3 slippers for me and my sisters and they were perfect! Arrived one week after purchase and look exactly liked images, super happy!
December 20, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Maria! Glad your happy 😊
Missing Order
Missing Order
Ordered croissant slippers 20 days ago.
Tracking details not changed since 2nd Dec.
Contacted them 4 times same response “please be patient lovely they will be there soon” they can’t give me a time frame or an update think it is probably a scam!!!
The time frame has well passed, it is now the 22nd Dec and no further updates!!!
A update- they arrived end of dec packaging was terrible but the slippers are quite nice and quality is good, I would have sent them back but the daughter wanted to keep them.
December 1, 2025
Unprompted review
Reply from Justgirlythingsss
We categorically reject the suggestion that this is a scam.
Your order was processed within our clearly stated 2–3 business day processing timeframe, followed by an estimated 7–14 business day delivery window, which is clearly disclosed on our website prior to purchase. During the Christmas period, Royal Mail tracking updates are frequently delayed or limited, and a lack of scan movement does not indicate that an item has not shipped.
Our email support team has responded to each enquiry, providing consistent and accurate information based on what is available from the carrier. While we understand waiting can be frustrating, we cannot provide carrier updates that Royal Mail themselves have not yet supplied.
Using polite reassurance is not avoidance, and it does not change the fact that your order remains within the disclosed timeframe and has not been declared lost by the carrier.
We operate transparently, fulfill orders in line with our published terms, and continue to assist until delivery is completed or the carrier confirms an exception.
Bought 2 pairs of slippers and a birkin…
Bought 2 pairs of slippers and a birkin bag, delivery took a little longer than I’d of hoped but really happy with the quality and will definitely reccomend to anyone
December 19, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Mohammed! Glad your happy 😊
The product iwas excellent
The product i received was exactly as described my daughter is going to love the slippers
Delivery took a little longer then usual but to be expected this time of year
Custome service was great with communication keeping me updated on my Delivery
December 10, 2025
Unprompted review
Reply from Justgirlythingsss
Thank you Anthony! We appreciate you 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.