JustGoodGlasses Reviews 

957
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of the products, including sturdy frames and clear lenses. Customers are highly satisfied with the excellent service, noting the straightforward ordering process, quick turnaround times, and responsive communication. Many appreciate the exceptional value for money, finding the prices very reasonable compared to other options. The convenience of the reglazing service is a recurring highlight, allowing people to update their existing frames with new prescriptions efficiently. Reviewers frequently mention the perfect fit and accurate prescriptions, often exceeding expectations for online orders.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality and fit of their... See more

Service

People report positive experiences with service, often highlighting the quick turnaround and efficiency of... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency, especially for... See more

Price

Customers consistently note positive experiences with price, often highlighting great and affordable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with carefu... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied

Rated 5 out of 5 stars

They're just good at what they do best. They have an easy to use web site to navigate and order. Great communications with help and friendly advice. Quick turnaround service with re-glazing and it's n... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(957)

188 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience, great glasses!

I was initially sceptical that a pair of glasses purely to aid vision on a snooker table, would be effective. Along with easy ordering process, quick delivery and great communication, I’m over the mood with the glasses and the difference they have made for vision at the table!
Fully recommend!

July 31, 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Jamie, I'm pleased to hear you had a great experience with us. Thank you for your great review and leaving us 5 stars.

Rated 5 out of 5 stars

great glasses amazing price

I was a little sceptical ordering glasses online , my order #17828 for prescription sunglasses as a spare pair for my to drive my car, arrived very quickly and to be honest are better than the ones I have from a top high-street opticians

July 25, 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Paul, Thank you for your great feedback. I'm pleased to hear you're happy with them.

Rated 5 out of 5 stars

Would score more if I could

Would score more if I could. Bought varifocal sun glasses in January 25, absolutely brilliant. I snapped my frame & asked if I could pay for a replacement. They told me to post them back & they would replace them, which they did in no time plus refunded me the postage cost. Would highly recommend & will use again - thank you

July 11, 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Gillian, Thank you so much for your fantastic review. I'm pleased to hear we could help. We will look forward to making any future glasses you may need.

Rated 5 out of 5 stars

The glasses arrived in no time at all.

The glasses arrived in no time at all.
They perform as described and I am more than pleased with the looks of the glasses. Perfect fit.
Thank you so much

June 30, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Al, I'm pleased to hear you received your glasses in no time at all. Thank you for your kind review.

Rated 5 out of 5 stars

Great product

Great product, excellent quality and value and very good customer care. A chance to try the frames before committing yourself. Brought from this company before and they never let me down. Cannot recommend them enough

June 30, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Gillian, Thank you for your great review and your continued custom with us.

Rated 5 out of 5 stars

The sign of a great company is how they…

The sign of a great company is how they deal with issues, and these guys were excellent. No messing about. I'm eternally greatful for the way they handled it. A truly class company!

July 4, 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Jon, Thank you for taking the time to leave us a great review and giving us 5 stars.

Rated 5 out of 5 stars

Reglaze of an old pair of glasses with…

Reglaze of an old pair of glasses with the Transistions XtraActive photochromic lens, very happy, great job done.

June 30, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Satz, Thank you for your great review. I'm pleased to hear you are very happy with your new lenses.

Rated 5 out of 5 stars

Excellent all round

Excellent service, super quick turnaround and perfect prescription sunglass lenses at an unbeatable price what's not to love

June 30, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Stephen, Thank you for your great review. I'm pleased to hear you had excellent service with us and your sunglasses are perfect.

Rated 5 out of 5 stars

Ordered prescription sunglasses for…

Ordered prescription sunglasses for distance absolutely perfect and fantastic for driving in can highly recommend

June 30, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Michael, I'm pleased to hear your sunglasses are absolutely perfect. Thank you for leaving us a great review.

Rated 5 out of 5 stars

Great glasses

Good looking and good quality, well made glasses perfect fit well too, very pleased have used these people before and would use again!

June 30, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Steve, Thank you for using our company again and thank you for another great review.

Rated 5 out of 5 stars

Excellent service

Excellent service, quality of glasses, quick and great value & price

June 27, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Helen, thank you for leaving us a great review. I'm pleased to hear you had excellent service with us.

Rated 5 out of 5 stars

Fuss free service

Just so easy to use this company . Bare minimum of questions to answer , very simple . Had some frames re glazed perfectly , returned to me within 5 days .
Updates from them throughout , thoroughly recommend

June 27, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Diane, Thank you for leaving us a 5 star review. I'm pleased to hear you had fuss free service with us.

Rated 5 out of 5 stars

Very helpful and service extremely…

Very helpful and service extremely quick and at a very competitive price. Would highly recommend

June 26, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Helene, Thank you for your fantastic review. I'm pleased to hear you had helpful service with us.

Rated 5 out of 5 stars

Really good quality glasses at a very…

Really good quality glasses at a very low price. Order was sent very quickly very pleased with my new glasses and sunglasses.

June 25, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Sara, I'm glad to hear you are pleased with your new glasses and sunglasses. Thank you for your great review.

Rated 5 out of 5 stars

Good service

Very pleased with my prescription 😎

June 25, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Steve, Thank you for your kind review and leaving us 5 stars.

Rated 5 out of 5 stars

Sun glasses were made exactly as…

Sun glasses were made exactly as perscription ordered, and delivered quickly. Good quality,nice fit. Can't fault them for the money. thanks.

June 25, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Donald, Thank you for leaving us a great review. I'm pleased to hear you're happy with your new sunglasses.

Rated 5 out of 5 stars

Cracking service!

I was going to Cornwall on Friday for a wedding and was in need of some replacement prescription sunglasses.
I ordered 2 pairs on the Monday previous doubting they would arrive in time. Sure enough Thursday came and the postie dropped my new glasses off.
They were really needed as well.
Superb service, really good quality and prescription perfect.
Thank you.

June 25, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Peter, Thank you for leaving us an amazing review. I'm pleased to hear your sunglasses arrived in time.

Rated 5 out of 5 stars

Excellent value

Great value and a great selection of frames

June 24, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Martin, Thank you for leaving us a kind review and 5 stars.

Rated 5 out of 5 stars

Excellent service and value

Excellent service and value. Ordered two pairs of prescription glasses on Friday, received following Thursday. "Just good glasses" says it all really! I highly recommend this company. Well done:-)

June 19, 2025
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Melvin, Thank you very much for your great review. I'm pleased to hear your glasses arrived within a week.

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