JustGoodGlassesReviews 

956
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of the products, including sturdy frames and clear lenses. Customers are highly satisfied with the excellent service, noting the straightforward ordering process, quick turnaround times, and responsive communication. Many appreciate the exceptional value for money, finding the prices very reasonable compared to other options. The convenience of the reglazing service is a recurring highlight, allowing people to update their existing frames with new prescriptions efficiently. Reviewers frequently mention the perfect fit and accurate prescriptions, often exceeding expectations for online orders.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality and fit of their... See more

Service

People report positive experiences with service, often highlighting the quick turnaround and efficiency of... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency, especially for... See more

Price

Customers consistently note positive experiences with price, often highlighting great and affordable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with carefu... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied

Rated 5 out of 5 stars

They're just good at what they do best. They have an easy to use web site to navigate and order. Great communications with help and friendly advice. Quick turnaround service with re-glazing and it's n... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

956 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(956)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company as efficient as ever

This company as efficient as ever. Reglaze this time with glasses returned within a week. The lenses appear every bit as good as those you get from the optician at a reasonably competitive price.

February 6, 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi, thank you for your great review. I'm pleased to hear your are happy with your reglaze.

Rated 5 out of 5 stars

Excellent service

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Work perfectly and will enjoy wearing them whilst sitting at a pool relaxing reading a book. Excellent price for a very good product. I would not hesitate recommending this company and will definitely use them again.

February 6, 2026
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Reply from JustGoodGlasses

Hi Ann, Thank you for your fantastic review. I'm pleased to hear you had excellent service with us. We will look forward to making any future glasses for you.

Rated 5 out of 5 stars

Spot On!!!

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous ordering prescription lenses online, but they got everything spot on.

The quality is fantastic, the frames feel sturdy and well-made, not flimsy at all. The lenses are crystal clear, and the tint is perfect in bright sunlight without being too dark. They’ve made driving and being outdoors so much more comfortable.

February 5, 2026
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Reply from JustGoodGlasses

Hi Andrew, I'm very pleased to hear your sunglasses are spot on.
Thank you for your fantastic review.

Rated 5 out of 5 stars

Specs So Good, I Keep Coming Back!

I’ve been a loyal customer of JustGoodGlasses.co.uk for three years now, and I can honestly say Jon’s service is unbeatable. He’s reglazed six pairs of my glasses and sunglasses, and every single time, the quality has far surpassed what I’ve had from high street chains. Even the standard lenses are noticeably superior — sharper, clearer, and with coatings that make a real difference.
I also own two pairs from BlooBloom, and Jon’s lenses are miles better in comparison — I think it comes down to his experience, precision, and attention to detail. Getting the pupillary distance and fitting height perfect makes all the difference, and Jon nails it every time.
Turnaround is fast — usually within a week, sometimes even just a few days — and his communication is excellent. If you have a question, Jon replies quickly and helpfully. The prices are great, the workmanship superb, and the overall experience effortless from start to finish.
I’ve recommended Jon to all my friends, family, and colleagues because you genuinely can’t go wrong. These days I don’t even bother with high street opticians — I just get my prescription and let Jon take care of the rest. No fuss, no drama — just good glasses, exactly as the name promises!

February 11, 2026
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi, Thank you so much for your fantastic review and continuing to order with us. We will look forward to reglazing any future glasses and sunglasses you may need.

Rated 5 out of 5 stars

Superb Glasses

This is my 5th pair of glasses from them they have all been beautiful and of exceptional quality and the service superb

February 5, 2026
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Reply from JustGoodGlasses

Hi John, Thank you for another great review and continued custom with us. We will look forward to making more glasses for you in the future.

Rated 5 out of 5 stars

I was amazed how easy it was to order…

I was amazed how easy it was to order my new snooker glasses from Just Good Glasses. I simply selected the style of frame I wanted and sent off my recent opticians prescription and within only a matter of days they were delivered. I am delighted with the quality and am looking forward to seeing an improvement in my game.

February 5, 2026
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Reply from JustGoodGlasses

Hi Steve, I'm very pleased to hear you are delighted with the quality of your new snooker glasses. Thank you for your great review.

Rated 5 out of 5 stars

Very good prescription sunglasses reglaze

Very straightforward ordering process for reglazing my prescription sunglasses. I opted for polarised lenses and am delighted with the glare reduction. Great value, simple process and am happy to recommend to anyone cosidering reglazing prescription sunglasses.

February 5, 2026
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Reply from JustGoodGlasses

Hi James, Thank you for your great review. I'm pleased to hear you found it very straight forward to order with us.

Rated 2 out of 5 stars

I am persevering with lenses that are…

I am persevering with lenses that are very restrictive and making phone and reading news papers very awkward if not impossible otherwise you did fairly well I will be in contact in a weeks or two to have my prescription checked in that the correct units have been fitted

February 3, 2026
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Reply from JustGoodGlasses

Hi Ian

I’m sorry that you are having troubles with your glasses and thank you for speaking with me on the telephone. I can confirm that the prescription in the lenses is correct to the prescription uploaded.

It could be that you just need a little time to get used to wearing Varifocals. However, this shouldn’t take more than a week or so. After trying them if you would like to exchange them back to Bifocals then please do get in touch and we can arrange this for you as part of our satisfaction guarantee.

Many Thanks
Jon Stringer
JustGoodGlasses

Rated 5 out of 5 stars

Very good service

Very good service, brilliant new lenses to my own glasses , quick delivery, best price i could find.

February 2, 2026
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Reply from JustGoodGlasses

Hi Vita, Thank you for your great review. I'm pleased to hear you had great service with us.

Rated 5 out of 5 stars

Good service

Easy to use the online ordering facility. Great glasses despatched quickly

February 2, 2026
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Reply from JustGoodGlasses

Hi Jean, Thank you for taking the time to leave us a kind review. I'm pleased to hear you found it easy to order on our website and your glasses are great.

Rated 5 out of 5 stars

Prescription sunglasses

Second time using just good glasses,and once again I’m very pleased with the price,quality and fast service provided.

February 2, 2026
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Reply from JustGoodGlasses

Hi Paul, Thank you for your great review and continued custom with us. I'm glad to hear you are very pleased with our service.

Rated 5 out of 5 stars

Great combination of easy online…

Great combination of easy online purchasing and being able to discuss requirements over the phone. Also good value, delivery nd communication.

February 2, 2026
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Reply from JustGoodGlasses

Hi Michael, Thank you for your kind review. I'm pleased to hear you found it easy to order online and had great communication.

Rated 5 out of 5 stars

I have bought 3 pairs of glasses and…

I have bought 3 pairs of glasses and have no major issues. Frames are lightweight , prescription lens are accurate and service excellent.

January 30, 2026
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Reply from JustGoodGlasses

Hi Gareth, Thank you for your great review and your continued custom with us.

Rated 5 out of 5 stars

Good value allround

Good value. Good quality glasses. Simple selection process. Quick turnaround and delivery of spectacles.

January 29, 2026
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Reply from JustGoodGlasses

Hi Andrew, I'm pleased to hear you had a good experience with us. Thank you for your great review.

Rated 5 out of 5 stars

ease of use

ease of use, great selection, quick delivery

January 26, 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Ann, Thank you for leaving us a kind review and 5 stars.

Rated 5 out of 5 stars

Very reliable business to deal with

Answers the phone and is very accommodating with regard to my wishes.
Accurate timing for delivery

January 16, 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Andrew, Thank you for your great review. I'm pleased to hear we were very accommodating to your wishes and delivery was accurate.

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