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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt service, noting that skips were delivered and collected exactly as scheduled. Many people highlighted the helpfulness and politeness of the staff, especially the drivers, who often went above and beyond to accommodate specific requests regarding skip placement. The booking process is frequently described as easy and straightforward, with transparent pricing and no hidden charges. However, some customers also noted issues with delivery and collection times, with skips occasionally arriving late or not being collected as promised. A few people mentioned difficulties with communication regarding these delays, and some felt that the company, acting as a broker, added significant charges without providing adequate support when problems arose.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the efficiency and ease of booking, delivery,... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight that skips were... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the drivers and team members... See more

Booking process

People report positive experiences with the booking process. Customers found the online booking system very... See more

Price

Reviewers highlight positive aspects of price. Many customers found the pricing to be good, reasonable, and... See more

Based on these reviews

Rated 5 out of 5 stars

Simple to book online with clear calendar booking system so you know the duration of your hire exactly. No hidden charges at checkout like some sites I looked at and for that reason was the most reaso... See more

Rated 5 out of 5 stars

Wow !! Easy from start to finish and surprisingly personal service. Spoke to two lovely ladies to confirm delivery and removal dates. The best thing about this company is their ‘can do’ attitude and t... See more

Rated 5 out of 5 stars

Easy to book online prompt efficient service .skip was delivered within the delivery times and collected promptly on the day of uplift .driver was friendly and accommodating as to where to drop skip o... See more

Rated 5 out of 5 stars

Very easy on line process, with good guide to the size skip you need. Reasonably priced. I was concerned as I live on a narrow street which always makes delivery of anything quite difficult - the dri... See more


Company details

  1. Software Company

Written by the company

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

833 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Skip hire

It was quick and easy to apply for the skip plenty of options for the size you require and information to direct you to the one you need. It arrived on time and you were kept upto date with your order the delivery was easy and the driver who dropped it off and picked it up were very polite and respected my property. I definitely would use them again.

April 2, 2026
Unprompted review
Rated 4 out of 5 stars

Booking skip on line was easy

Booking skip on line was easy, however no confirmation of booking was sent by email so had to ring just to confirm, but was a minor issue. Skip delivered early on date requested and left exactly where I wanted it. Wanted skip collected earlier than original date, again arrived in the morning of new date. Friendly fast service would recommend to others

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to book. No hidden charges. Everything went perfectly with drop off & pick up. Will definitely use them again in the future.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Failure to collect skip over and over

Quick enough to deliver required service but absolutely shocking at communication. I’ve waited over 2 weeks for a skip to be collected off my drive and after reaching out over and over again I’m told ‘it will collected today routed with driver’ and always failing to comply.

The contact number provided doesn’t even ring through to speak to anyone.

April 13, 2026
Unprompted review
JUSTHIRE logo

Reply from JUSTHIRE

Hi Jess,

We’re really sorry for the delay in collecting your skip, we completely understand how frustrating this must be after waiting over two weeks.

This is not the standard of service we aim to provide, and we sincerely apologise for the missed collections.

Please could you contact us directly at contact@justhire.com with your booking details so we can urgently escalate this with the collection team and get this resolved as soon as possible.

Thank you for your patience, and again, we’re very sorry for the inconvenience caused.

Kind regards,
JUSTHIRE Team

Rated 5 out of 5 stars

The skip was dropped off in the morning…

The skip was dropped off in the morning off with absolutely no issues and picked up just after the initial pick up date. Eas able to get rid off e everything i needed too within the two weeks and for a great price.
Will be using the company again.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Non delivery of a skip

I ordered a skip which my email said would be arriving on April 9th, it never arrived. I rang the company early the next day to be told it would be arriving at some point today, the 10th again I waited in all day and it still hasn’t arrived. I will be cancelling the credit card payment and going with a local company.

April 10, 2026
Unprompted review
JUSTHIRE logo

Reply from JUSTHIRE

Hi Julie,

We’re really sorry to hear about your experience. we completely understand how frustrating it must have been. Please email contact@justhire.com so we can get this resolved.

This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

Thank you for your feedback, it’s taken seriously and helps us improve our service.

Kind regards,
JUSTHIRE Team

Rated 5 out of 5 stars

The skip was delivered on time

The skip was delivered on time. The driver was very helpful and placed the skip exactly where I wanted it. Great size skip to have a clear out. When it was full It was collected sooner as I requested.

March 27, 2026
Unprompted review
Rated 4 out of 5 stars

Quick and easy

Never ordered a skip before, but quick and easy to arrange to right skip for our needs via their website. Delivery driver was very friendly. They aren't the cheapest option and for the price, I would expect a better delivery window than 7am to 5pm, but that may be the industry standard. Slight delay with collection, but I hadn't noticed that it may be up to 7 days later than requested, again, not great, but possibly widespread. Would happily use again.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to get skip ordered and delivery and collection went great. Driver who left skip was great and left were asked with no issues. Will be ordering another one when needed .

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company pre paid a 10 yard skip…

Awful company pre paid a 10 yard skip for Thursday, got a call Wednesday saying they couldn’t do Thursday but could get a 12 yard to me on Friday with no price increase. I then got another call Thursday saying they didn’t have any skips for Friday and best they could do is give me an 8 yard skip for Monday, even worse they weren’t offering to give money back due to a smaller skip than what I had ordered with a 4 day delay.

April 9, 2026
Unprompted review
JUSTHIRE logo

Reply from JUSTHIRE

Hi Charles,

We’re really sorry to hear about your experience, this is clearly not the level of service we aim to provide.

This situation doesn’t reflect our usual standards. Please contact our support team at contact@justhire.com with your booking reference so we can review your this case.

Thank you for bringing this to our attention, we genuinely appreciate the feedback.

Kind regards,
JUSTHIRE Team

Rated 5 out of 5 stars

Great

Easy to book online. Skip was delivered on arranged day and collected on time too. Would definitely use again.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Our Experience

The skip arrived when we were told that it would and placed where we asked it to be put. Due to illness we asked if we could keep it longer which we were allowed to do.
Big thanks to all

April 8, 2026
Unprompted review

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