More than 24 hours to reinstall server
More than 24 hours to reinstall server. Server down every weekend for 24+ hours. Support replaced with AI bot with pointless advices, not recomended.
March 29, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
JustHost.Asia is a web hosting company that delivers high-speed, affordable, and reliable hosting with 45 server locations worldwide. All plans include NVMe storage, unlimited traffic, free SSL, IPv4/IPv6, DDoS protection, root access, easy-to-use control panels, 24/7 support, GPU-powered options, and optimized CN2 connectivity for fast access from mainland China. VPS plans start at just $2.25/month.
Contact info
2093 Philadelphia Pike #6009, 19703, Claymont, United States
- info@justhost.asia
- justhost.asia
2.9
Average
20 reviews
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I rented a VPS from JustHost.Asia…
I rented a VPS from JustHost.Asia hoping for cheap and decent performance, but the support experience has been the worst I've ever seen.
Their live chat is just a very weak bot that doesn't help at all. I gave it my server's IP, and it spent ages denying that the IP even belongs to them, insisting they have nothing to do with it. Only after I sent a screenshot from my personal account did it finally admit "oh yes, this is ours." Ridiculous.
On March 2, 2026, there was a complete outage — everything went down: servers, control panel, the works. No status page, no updates, nothing. I sent multiple messages in chat and tickets, but they completely ignored me for 15 straight hours. No acknowledgment, no ETA, no explanation. Just silence.
If you're planning to run anything that needs reliable uptime and quick help when things break — stay away. What you get here is constant stress, headaches, and support that's basically non-existent. I've never encountered anything this bad elsewhere.
Avoid for anything serious.
March 2, 2026
Unprompted review
Not bad hosting.
I have been using VPS from JustHost.Asia for about a year. I use it for VPN. So far, everything suits me. The price/quality is acceptable. Yes, sometimes there are breaks, but no more than an hour is not critical for me.
January 11, 2026
Unprompted review
Reply from JustHost.Asia
Hello!
Thank you for your feedback and for using JustHost.Asia for so long. It's important to us that our VPS meets your expectations and meets your needs, and that you find the price-quality ratio optimal.
Regarding rare outages, we are aware of this and are constantly working to improve service stability to reduce the likelihood of such situations. Thank you for your understanding.
We look forward to continuing to be your reliable partner. If you need help or advice, please contact our support team anytime.
cheap unreliable vps
really cheap, really unstable
constantly having hiccups, disconnects or unavailability for hours
I really regret buying one-year subscription on justhost.asia
dont recommend
January 9, 2026
Unprompted review
Reply from JustHost.Asia
Hello.
Thank you for sharing your experience – we sincerely apologize for the negative experience you had using JustHost.Asia's VPS. We understand how critical service stability is, especially with long-term subscriptions, and we regret that you experienced frequent outages and connection drops.
We are constantly working to improve our infrastructure and have already taken steps to increase stability on several platforms. It's important for us to understand your specific situation, so we would appreciate it if you contact our support team with your server and the period of the issue – this will help us conduct a detailed analysis and offer a solution.
Thank you for your feedback. Even critical reviews help us improve.
I bought 10 VPS servers
I bought 10 VPS servers. None of them are connecting and they're giving me a 305 error. I've tried changing the location, changing the IP, and reinstalling the server. Nothing is working! I've written to the support team about them selling a non-functional product, but there's still no result. I'm giving the service a 1-star rating!
September 26, 2025
Unprompted review
Reply from JustHost.Asia
Dear client,
I sincerely apologize for the extremely negative experience you received while purchasing our services. As a technical support manager, I deeply regret that purchasing 10 VPS servers resulted in disappointment and significant inconvenience for you. This is an absolutely unacceptable level of quality, and we take full responsibility for the current situation.
We take your feedback seriously, especially the information that none of the 10 servers worked and produced a 305 error, despite all your attempts to solve the problem (changing location, IP and reinstallation).
The problem you describe is not typical for our infrastructure. We need your help for an immediate and detailed investigation.
What is needed for a quick solution:
Please create a new request to our technical support service, indicating in the subject line "Feedback: Personal control of the technical support manager."
I will personally take control of your request to ensure that the root cause of the problem is quickly and effectively eliminated, as well as oversee the testing and configuration of your servers.
Our compensation:
We understand that you have lost time and faced stress. As an apology and compensation for this situation, I am ready to prepare an individual offer for you as soon as we successfully resolve the problem with your VPS.
Please contact us so that we can begin to resolve this issue immediately. We really appreciate that you took the time to let us know about the problem, and we will do everything we can to restore your trust.
The support service takes a very...
The support service takes a very, very long time to respond. Response time 48 hours
Sometimes off-topic.
I'm disappointed.
The server is not even pingable, but they asked for an additional 48 hours on top of the previous 48 hours to fix the problem.
September 7, 2025
Unprompted review
Reply from JustHost.Asia
Dear client,
I, the Technical Support Manager, offer you my sincerest apologies for the extremely unsatisfactory experience and frustration caused by the long waits and substandard responses. A situation where you are waiting for a decision on a non-responsive server, and in response you receive a request for an additional 48 hours, is absolutely unacceptable.
You are absolutely right in your criticism. Our regulations set a response time of up to 48 hours as the maximum limit, which applies only in cases of increased or critical load on the support service. As a rule, we respond and help resolve issues much more quickly. Additional time may only be required in rare cases where the request is unusual and requires an in-depth investigation of our infrastructure.
Your case certainly should have been processed out of turn and I understand why you are disappointed.
I invite you to direct contact for an immediate solution.
I will immediately intervene in the situation. Please create a new technical support request from your personal account. In the subject line of the letter, please indicate: “For the Head of TP: Urgent decision on the server.”
I will personally take control of your issue to ensure that it is resolved as a priority and as quickly as possible by senior specialists. We will promptly find and eliminate the reason why your server is not responding.
Compensation for poor quality of service.
Your time and trust are our main value. As an apology for the delays and poor quality of service, after your server is fully operational, I will definitely prepare an individual compensation offer for you.
Contact me so we can immediately begin working on your request.
I have been using it for quite a long…
I have been using it for quite a long time. The only real advantage I can point out is the low VPS price.
However, there are serious issues with server stability: sometimes I have to spend 3–5 hours constantly rebooting the servers until they finally start working.
It often throws error 305 ten or more times in a row — and only after the 15th reboot does the server finally run normally.
August 14, 2025
Unprompted review
Reply from JustHost.Asia
Dear client,
Thank you for being a long-time user and for this critical feedback. As a technical support manager, I deeply apologize for the unacceptable stability issues and 305 errors. The fact that you are forced to spend hours and make up to 15 reboots to get the server up and running indicates a serious glitch that we must fix immediately. Low cost cannot be an excuse for such instability.
How can I immediately take control of your issue?
Your situation requires an immediate and in-depth investigation, which I am ready to conduct personally.
So that I can quickly identify your servers, bypass the standard queue and transfer the problem to senior engineers, you need to create a request through your personal account.
Please create a new ticket and in the "Subject" field, be sure to indicate: "For the Head of TP: Stability problem and error 305."
I will personally intercept this request and ensure that we:
We will urgently diagnose and eliminate the root cause of constant instability and error 305.
We will provide priority attention to your servers until their stable operation is fully restored.
Compensation for time spent
We understand how much time and nerves you lost trying to launch the servers. As compensation for the poor quality of service and inconvenience, I will definitely prepare an individual offer for you after we have completely restored the stable and reliable operation of your VPS.
I look forward to your contact with support so that I can immediately begin solving the problem.
Cheap but Unstable.
This hosting has the lowest prices I've ever seen, there are even tariffs for the price of lunch in a school cafeteria. But this provider has obvious problems with stability (servers are unavailable for more than a day). Perhaps these problems could be solved if there was prompt technical support for at least some tariffs/users.
May 20, 2025
Unprompted review
Reply from JustHost.Asia
Hello!
Thank you for your feedback and honest opinion. We understand how important stability is, especially when using VPS, and we are sorry that you have experienced server outages.
Our team is constantly working to improve the infrastructure and increase the speed of technical support response to minimize such situations. Your comments are very important to us and will help us improve the service.
If you have any questions or need help, we are always in touch and ready to help.
How much you pay is how much you get
Is it cheap? Yes. Is it reliable? Hell no!
I needed to change location at least once (Amsterdam -> Helsinki) just because my download speed started dropping to almost 20mBit/s with 1500ms ping!
Good luck with their "support") I tried creating tickets during server downtime but they only replied after my VPS was up and running. They don't have any updates channel for outages monitoring so you'll be guessing, whether you server is down for a couple of minutes or days (my "record" was almost 2 days).
As I'm writing this review, my VPS is down (again!) for 1 day...
May 17, 2025
Unprompted review
Reply from JustHost.Asia
Hello!
Thank you for sharing your experience - it is very important for us to know about such situations. We understand how unpleasant long downtimes and low speed are, and we sincerely regret that you encountered such problems.
We are already working on improving monitoring and speeding up the response of technical support so that customers are always aware of the current situation and receive prompt assistance. Your feedback helps us understand what to focus on.
If you wish, we are ready to personally check your case and help with settings or choose a more stable location.
Thank you for your patience and understanding.
Cheap VPS without any support in outages
this is a cheap hosting with no guarantee of stable operation. Most of the time it works, but if some work is planned, you will find out about it after the fact, when your service stops responding. Operational support is not guaranteed, the answer will be provided within 48 hours, in the chat on the site there is only a bot that is incredibly stupid and does not help, but only interferes. One of the solutions in case of failure is to move to another location, but the transfer is completely manual, after which you must re-configure your service from scratch
May 16, 2025
Unprompted review
Reply from JustHost.Asia
Hi! Thank you for your candid feedback — we really appreciate your feedback. We understand that delays in support and lack of timely notifications can create serious inconveniences, especially when it comes to important services.
I want to assure you that the JustHost team is already working on improving the efficiency of technical support and introducing more convenient tools for quick and easy VPS migration between locations. We strive to make the process as comfortable as possible for you.
If you need help with transferring or setting up, be sure to contact us — we are always ready to help!
Thank you for choosing us and helping us become better!
I couldn't be happier with their…
I couldn't be happier with their excellent service. Reliability, great speeds, rich features, top-notch security, and excellent customer support make it the ideal partner for my online business. I highly recommend
April 18, 2025
Reply from JustHost.Asia
Hello!
Thank you for your positive feedback! We are very glad that you like our service. Reliability, speed and security are what we always pay attention to in order to provide the best experience for our customers. Your words are the best reward for our team.
If you need help or advice, we are always happy to help!
Their servers are highly not…
Their servers are highly not recommended. Their Russian server room is blocked by most countries and streaming media. Even after repeatedly changing the IP, the reality that all pings timeout cannot be changed. And there are serious problems with the system configured on their servers. Even after installing all environment dependencies, it is still impossible to compile and execute c files.
January 6, 2025
Unprompted review
Reply from JustHost.Asia
Hello.
Thank you for your feedback - it is important for us to receive feedback, even if it is critical.
We are very sorry that you encountered problems using our servers. We understand how inconvenient this can be, especially when it comes to connectivity and software compatibility. As for restrictions on access to Russian IP addresses - unfortunately, this may be due to the policies of third-party streaming platforms or Internet providers in other countries, and, unfortunately, is not directly controlled by us. However, we are always ready to offer alternative solutions, including IP addresses from other regions.
Regarding the inability to compile and run files, most likely due to system settings or missing libraries. We will be happy to help you figure this out - just contact technical support with details (operating system, installed packages, compilation errors, etc.), and we will definitely find a solution.
We understand your dissatisfaction and sincerely want to help. Contact us directly, and we will try to eliminate all the difficulties that have arisen.
Scam hosting, avoid using it
This hosting literally takes your money, and then after two weeks deletes your service with a totally made up reason. Do not waste your time and money for justhost if you do not want to fund these scammers.
I have paid for one-year VPS, and it served me for like two weeks as VPN (based on open source reviewed software that they support), and they just deleted it under a fake 'service violation' claim without restoration. Their so called support sent me an email with the list of prohibited behavior like using VPS for DDOS, email spamming and stuff like that, which I have never ever done in my life, and sent me a link to an alleged "complaint received by the Cogent Communications Internet abuse department" that leads to a 404 page on the Internet.
Please be careful. They only seem to be a normal service provider at first glance but in fact they don't. They will delete your VPS and accuse you for nothing, and are not going to refund anything at all.
Shame on you, justhost.
May 1, 2024
Unprompted review
Reply from JustHost.Asia
Hello.
We are very sorry to hear that you had a negative experience using our services. We understand how frustrating it can be to have your service suspended or removed, especially if you have a paid plan.
Let me be clear: when we detect complaints about violations from external providers or partners (including those like Cogent Communications), we are required to conduct an internal review and act in accordance with the terms of service and legal requirements. Removal of a service is only possible if there are serious grounds, and in such cases we will notify the customer, indicate the reason and, if possible, provide evidence or links to the complaints. If the link provided is unavailable, we regret this and are ready to re-provide all available information on the request.
We do not engage in unfounded blocking and in no way seek to mislead our customers. If you believe that there were no violations on your part, please contact our support service directly - we will re-examine your request and try to resolve the situation.
This service offers great value with…
This service offers great value with its competitive pricing structure. The technical support is outstanding, providing prompt and efficient assistance whenever needed. Additionally, the management interface is exceptionally user-friendly, making it easy to navigate and control various features without any hassle. This combination of affordability, reliable support, and ease of use makes it an excellent choice for users looking for quality service.
April 26, 2024
Unprompted review
Reply from JustHost.Asia
Hello!
Thank you for your detailed and positive feedback. We are very glad that you highly appreciated our pricing policy, quality of technical support and user-friendly interface. Everything you described is exactly what we strive for every day: to provide our clients with reliable, affordable and easy-to-use solutions with prompt support.
Thank you for choosing us. We are always happy to be of service to you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.