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See what reviewers are saying

Rated 5 out of 5 stars

Response times are excellent. Just Host Me have been hosting my websites for over 15 years, and their standards are just as high now as they always have been. Thank you.

Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

I have had a reseller account with these guys for over a year now. I knew nothing about hosting but every issue, question (pathetic or not) that I have posed they have been spot on in their support ev... See more

Company replied

Rated 5 out of 5 stars

I’ve been using JustHostMe UK for years, and they’ve consistently delivered a fab service. Their support team are always knowledgeable in their replies and quick to advise on dealing with issues that... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Telecommunications Service Provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m very happy for that fast response…

I’m very happy for that fast response and reply from the customer service,
and they have great experience and solutions to solve my problems.

August 12, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Couldn't ask for better web host

Couldn't ask for better service. Jeffrey and the team at JustHostMe.co.uk have hosted my websites for around 10 years now. It took me a while to find them through trial and error, but I was sooo glad when I did finally stumble upon them. They're super affordable, and absolutely brilliant when it comes to tech and billing support. They're friendly, professional, have solved every website/billing issue I've ever had promptly, and have frequently gone above and beyond the call of duty to help solve a mini crisis. Which is why I'm going out of my way to write this review, to say thank you to them, and to do you a favour if you're looking for a 'forever' web host.

August 11, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Great costumer support

Great costumer support, thanks ever so much

July 28, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

The few times I have needed to contact…

The few times I have needed to contact JustHostMe I have had a timely and intelligible response - that's intelligible to me as a non-techie.
I've used this company for 5 years now and very pleased with their service.

July 23, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Outstanding

I wish I'd found these people years ago instead of struggling on with our old hosting company. These people offer really good value for money packages. They're flexible too so you can easily add extra's you need and upgrade/downgrade as needed. They have a number of ways to access support not just a ticket system. Very helpful, great staff.

July 17, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Fast hosting

Fast hosting, with knowledgeable people to back it up

July 16, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 4 out of 5 stars

Good

Great service at a good price, quick response from customer support.

July 9, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

A simple website, but no problem at all

I have been using JustHostMe for quite a while. Never went beyond simple-style HTML pages, but things download fast and my items rank well in Google searches. Also, it's relatively easy to edit stuff for my website.

I'd like to have more time to make use of all the apps and accessories available to use because they are really many and very useful.

June 30, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Easy transfer - good support staff

Easy domain transfer, responsive support staff who take the time to read your question carefully and answer accordingly

May 9, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Easy, cost-effective, and very helpful

Very easy to setup, transparent, and cost-effective. Fantastic support too, willing to help with all queries, big or small, no matter how silly they may be.

April 24, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

They are good

They are good. I think they are good. I would rate them good. They have been good to me.

April 16, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Support Ticket/Online chat.

I’ve been using justhostme for about 10 years for a simple website with two domains. I was prompted to leave this review after building a new website using Weebly, which required some input from Jeffrey and the team. I initially contacted them via the online chat which generated a support ticket, and this was followed up with emails from them. The issue that I had (new ssl cert and http/https) was resolved very quickly with no input required from me. This was also explained to me over email. They have also resolved other issues for me over the years very quickly. A fantastic helpful service with great communication.

April 5, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

First class service on an urgent email issue

Had an urgent problem today with all our work email stopping. Got on the live chat & had a fast and totally excellent response from a support agent. Quickly worked out the situation, suggested a solution & implemented it, all within a minute or two. Absolutely first class & much appreciated!

April 1, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Happy to praise Justhostme support

Happy to praise Justhostme support. For years now I've always been answered promptly with helpful answers.

March 28, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 2 out of 5 stars

Added web hosting to my account without…

Added web hosting to my account without asking or informing me and tried to charge me £250+ for the privilege. They did rectify the problem but they have also increased the e-mail hosting price by 60% again without informing me.

March 25, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Matthew, thank you for your review. We'd like to investigate the issues that you have raised in your review as any changes to price or service are always informed through e-mail and it may simply be that our e-mails are not reaching you. The price increase for our e-mail hosting service is due to the increase by cPanel in their licensing fees. The increase per plan is 50p per month. You can benefit from additional savings by paying 12 months or more upfront. Regards, Jeffrey

Rated 5 out of 5 stars

Great service

March 3, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Excellent service…

Excellent service (as always!) and would thoroughly recommend JustHostMe. They are always so helpful and quick to respond to any queries I may have, which is really important for me. I have been a customer for years and always use them.

February 13, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

A hosting company who thoroughly deserve a 5 star rating.

Why 5 stars? Well, the service alone deserves 5 stars; anything I’ve requested has been carried out quickly and efficiently and I’ve been kept informed via email as to the progress being made.

A business is only as good as the staff the management have employed, they can obviously make or break said business, it’s they who create or break its reputation by how well they carry out their respective duties, thankfully, the staff here do their job very well indeed.

All hosting companies are most certainly not the same, Just Host Me is a cut above.

Add what I’ve mentioned to their generous disc space allowance (via the Reseller Service that I use) coupled with the use of LiteSpeed on their server to help enhance page loading times, not forgetting other features too numerous to mention here, I believe this company should be seriously looked at if you’re seeking a professional, efficient, reasonable priced hosting company for your website or websites.

February 9, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Transfer in of Domain name

Expertly guided through process

January 30, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Execllent Customer Service

Excellent Customer Service. I have been using JustHostMe to host my small business website for many years. When I have an issue with my site, generally self inflicted, it is rectfied in a very short amount of time. It is brilliant to have such a safety net and I would highly recommend the company.

January 20, 2020
Unprompted review
JustHostMe logo

Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

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