Justloveskulls Reviews 614

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

DO NOT BUY FROM JUSTLOVESKULLS!!!!! If I could give them a zero, I would! I paid for items in September 2025 (wanted them for Aftershock) but realized after reading reviews that they take a while to... See more

Company replied

Rated 1 out of 5 stars

This company is a total joke. My order was placed in November 2025. It's now mid-February with still no product. They lied and said that it was out for delivery in December. No show. They lied again a... See more

Company replied

Rated 5 out of 5 stars

I just got my crochet blanket and I love it definitely worth the money I spent. I've gotten comments on it by family and friends they think it's awesome. I absolutely love this store, I don't shop any... See more

Rated 5 out of 5 stars

This is Katrina Luttrell and i Love this page, if u didnt like skulls before, u will after u see this site, they have some of the most beautiful art work of skulls, this page can't be given a bad revi... See more


Contact info

3.5

Average

TrustScore 3.5 out of 5

614 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I placed an order over 2 weeks ago

I placed an order over 2 weeks ago. They said it was shipped but tracking number shows nothing. Tried to email twice and called. At this point I want a refund. I guess I will call credit card company and report as a fraud company

I did not hear anything from you until I posted this review after several attempts to contact you

***Edit ***
I finally got my order. But will not change my review! I stand by the fact you did not reach out to me after several attempts to contact you. So stop emailing me asking me to take it down!

March 1, 2024
Unprompted review
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Reply from Justloveskulls

The order has been delivered as we promised

2024-03-22 11:01
LAKELAND, FL 33809, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:01 am on March 22, 2024 in LAKELAND, FL 33809.

PS: As per checking we always responded you so this review is not fair.

Rated 1 out of 5 stars

Paid for items still have not recevied

I placed an order on Feb 4, 2024 and there has been np shipping updates since Feb 5, 2024, where it said "Departed Shipping Partner Facility, USPS Awaiting Item". I have sent two emails asking for some sort of update and they have not responded.

February 19, 2024
Unprompted review
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Reply from Justloveskulls

We can't find the reviewer, there is a big chance, that this person ordered from a different company, send us another email and we will try to solve your issue asap.

Rated 1 out of 5 stars

Do not waste your money!

Do not waste your money!!
Did not receive what was advertised! Ordered an outfit that doesn’t match. They said they will try to send a matching top but still haven’t received it. Original order placed in October. Will not issue a refund. Says made in the USA and it’s not! False advertising. I tried to leave a review on their website and it isn’t available for customers to see! Fraudulent company buyer beware!

October 11, 2023
Unprompted review
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Reply from Justloveskulls

We offered you a solution please check your emails.

Rated 1 out of 5 stars

Buyer Beware!!!!

ordered holiday xmas outfit on October 25th (order #55965) with CC charged the same day. we did not hear anything until I followed up with them last week to find out where the product was. Was informed it had shipped and package was delivered today but with only the bottoms. The quality for the price is terrible. I should have trusted my gut and never ordered. Do not waste your money with these people.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

I have purchased several items from justloveskulls and I couldn’t be happier with my items. The skull purse is beautiful, the skull sneakers are comfy and cute, and the skull phone case fits great and looks awesome on my face home. Will definitely be ordering again.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

I bought the skull planter and it's…

I bought the skull planter and it's much nicer than the photo.
I ordered some cute plants from Amazon to put in the planter.
I only bought 2 items to see if it's a legit place, and believe me I will be buying from this place again.
I also bought a long sleeve shirt n leggings. It's Not cheaply made so its not gona fall apart after a few washings. Also they're true to USA sizing.
It took a few weeks to get my stuff but the customer service is Excellent and they kept sending me emails updating me and sending special offers while I waited.
I'm Very satisfied with my purchase and the whole process while waiting for my purchase.
I will definitely be buying from them again!!!

September 19, 2023
Unprompted review
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Reply from Justloveskulls

Thanks a lot for your feedback.

Rated 1 out of 5 stars

I ordered a purse on 6/22/23

I ordered a purse on 6/22/23. I noticed before shipment that the zip code was incorrect. I tried to contact customer service and emailed with no response. It made to my area where I contacted the post office to tried to correct the information and pay any additional shipping fees. But they have sent it back to shipper. I have requested a refund and they offered me the same item for an additional $30. After going back and forth they have now lowered it to $20. If anything I should have to pay a $6.95 shipping charge. I will never order from this company again. I have also found the same product with another retailer for $31. Ordered it yesterday and it shipped today (9/9/23). With Just for skulls I waited 3 months and still no product. 😡 As of 9/11/23 Just for Skulls issued a full refund. But I still don’t understand why I was paying for a replacement when the purse was returned to them. I will never do business with them again. 9/12/23 I have finally received a call from Just Love Skulls customer service. But it took a bad review for them to call me and issue a refund. I still have no faith in this company.

September 7, 2023
Unprompted review
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Reply from Justloveskulls

The customer provided wrong shipping address and since we didn't get back the item when the customer cotnacted us, we asked her to pay half price for the replacement since we have to pay for the item again. We processed her a full refund what she received already, so this feedback is completely unfair.

Rated 5 out of 5 stars

Skull shoes

They worked very hard to replace original shoes sent that did not fit..Didn’t charge me for the replacement. I’m happy with their customer service support ~ and the quality of the shoes..

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

I just got my crochet blanket and I…

I just got my crochet blanket and I love it definitely worth the money I spent. I've gotten comments on it by family and friends they think it's awesome. I absolutely love this store, I don't shop anywhere else but here cuz of the friendliness and prompt delivery and the assortment of merchandise is awesome also. Shop here you won't be disappointed I promise. Love you guys

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

issue with the delivery Resolved

there was an issue with the delivery
I contacted customer support and they fixed the problem with a replacement . no hassle quick and friendly
I will order again and have ordered form here previously
always hi quality and you get what is described
thanks

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

I love my new shoes

I love my new shoes! I normally wear a 7 1/2 and ordered the size 7. Fits great for length and width. It took a little over 3 weeks for them to come in the mail. Can’t wait to get another pair!

July 20, 2023
Unprompted review

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