I just wanna say thank you just market for everything you done Best withdrawal profits ever only 2 min and i got my money Best Execution open and close positions Best support chat and E... See more
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See what reviewers are saying
To me last year was hell in terms of withdrawal and it was my banks problem. But the whole experience of trading, spreads, everything was amazing. Shout out to justmarkets. Hopefully i can keep exper... See more
Company replied
All services good but withdrawl process is too bad last 20 days before I request for withdrawl but till not credit in my bank so I m unsatisfy this type of process ... already i cross check from... See more
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I can finally say I’ve found the best broker ever 🥺 The spreads, the leverage, and the zero commissions are amazing. Deposits and withdrawals are fast, and the margin levels are excellent. I w... See more
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Company details
- Investment Company
- Currency Exchange Service
- Finance Broker
- Gold and Silver Trading Company
- Stock Broker
About JustMarkets
Written by the company
JustMarkets is a global online trading platform that gives you the freedom to trade multiple assets on your own terms. We empower millions of traders across 160+ regions with advanced tools and a seamless trading experience.
We offer trading on forex, indices, commodities, energies, digital assets, and precious metals through the popular MT4/MT5 platforms and our own JustMarkets mobile app.
Behind our innovations stands a team of professionals with decades of experience, driven by knowledge, accuracy, and care. At the center of it all is our commitment to what matters most to modern traders:
- Competitive spreads and fast execution
- Different account types for different strategies
- Secure deposits and withdrawals
- Professional customer support available 24/7
- Educational resources and reliable market insights
Our mission is to create a convenient and transparent trading environment where everyone can reach their full investment potential.
This mission has earned us multiple awards from leading industry authorities, including:
- UF AWARDS APAC 2025 – Best CFD Broker in APAC
- Middle East Financial Markets Awards 2025 – Top 100 Trusted Financial Institutions Award
- Money Expo India 2025 – Best Global Broker of the Year
Consider JustMarkets your safe space to boost your performance as a pro and take your first steps into the world of successful trading as a beginner.
Anytime you need us, we're just one message away. Contact our team through live chat, WhatsApp, or submit a ticket via the Support Hub.
Contact info
Office 10, Floor 2, Vairam Building, Providence Industrial Estate, Mahe, Providence, Seychelles
- success@justmarkets.com
- justmarkets.com
Breach of guidelines
Reply from JustMarkets
Dear Laraib Azam,
We truly appreciate you taking the time to leave your feedback, and we're committed to continuously improving our service based on our clients' experiences.
To better understand the issue you’ve raised regarding your experience with our platform, we would be grateful if you could provide us with a few more details on the exact issue you've faced?
This will help to address the matter more effectively and ensure we resolve any concerns you may have.
Kindly reach us out at success@justmarkets.com so we can help you on this further and improve your experience.
Gary Miller,
Customer Success Manager
Account disappeared and funds missing – No resolution since January 30
I have been dealing with a serious issue with JustMarkets since January 30.
My trading account has completely disappeared from the platform, and I can no longer access it. I still have a remaining balance of $100, and I have received no clear explanation or resolution.
Despite multiple support cases and escalation requests, all responses so far have been generic, automated, and do not address the issue. This lack of transparency and accountability is unacceptable.
I expect JustMarkets to resolve this issue immediately, restore my account access, and confirm the status of my funds. Failure to do so will leave me no choice but to report this matter to the relevant financial regulators and dispute resolution authorities.
This notice is formal and urgent, and I expect a prompt and concrete response.
January 30, 2026
Unprompted review
Reply from JustMarkets
Dear Romisaa Elsheikh,
Thank you for brining this to our attention and sharing your feedback.
We sincerely apologize for the difficulties you've experienced. We take your feedback seriously and are committed to improving your experience.
Please note, that your trading account was moved to archive according to the account's archiving policy. You may always unarchive the trading account from the "Archived" section in your Personal Area. At the moment, your trading account has been restored successfully.
The highlighted deposit was paid with incorrect currency which consequently prevented the automatic payment completion.
We have instructed you further via the registered email address to retrieve your funds in such a situation.
Kindly make sure to select the correct network and pay with the corresponding currency when confirming the payment transaction to ensure successful deposit processing.
All additional details regarding this case have been shared with you via the registered email address.
Should you need further help, don't hesitate to email me directly at success@justmarkets.com. I am here to ensure that your queries and concerns are handled to full extent.
Gary Miller,
Customer Success Manager
The withdrawal and deposit processes…
The withdrawal and deposit processes are quick. I like the fact that it caters to the local citizen in a developing country.
January 28, 2026
Reply from JustMarkets
Dear customer,
We are very proud that you think so well of our services! Thank you for your review, and have profitable trading!
Gary Miller,
Customer Success Manager
i got my money in a second after…
i got my money in a second after requesting it
February 16, 2026
Unprompted review
Reply from JustMarkets
Dear Desmornes,
Thank you for your high opinion! We are happy to provide you with high-quality services!
Gary Miller,
Customer Success Manager
16 DAYS OF DECEPTION - REJECTING FAKE "PROMO" COMPENSATION
NEW UPDATE (2026-03-11): TOTAL FRAUD DISCOVERED!
After 38 days of waiting, today (March 11), a support agent named Kato officially confirmed in live chat that my $61.39 compensation was APPROVED (Case ID 10113883). I have the screenshot of this confirmation.
However, just an hour later, the agent tried to lie and claim that the withdrawal I made in February was the compensation! When I showed him the screenshot of his own words from today, he denied his own statement! This broker is not only technical failure prone, they are now intentionally lying to clients and manipulating chat records.
I am now reporting this confirmed fraud to FSC Mauritius (License GB20025902). They are trying to steal my $61 even after admitting they owe it!
_______________________________________________
UPDATE (2026-02-23): After 16 days of fighting for justice, the broker finally admitted their technical failure (App Crash/Native library error) and refunded my initial $61. However, as compensation for the 16 days of extreme stress and psychological damage, they offered me a useless $20 "Promo Code" that cannot be withdrawn.
I have formally REJECTED this insulting offer. A promo code is not real money; it’s just another trick to keep you trading on their unstable platform. I spent over two weeks proving their mistakes with undeniable logs, and they think $20 in credit is a fair apology for 16 days of frustration?
I am demanding REAL CASH compensation ($61) for the moral damage and time wasted. Until this broker takes full financial responsibility for their poor service and credits my account with real balance, this 1-star review will remain.
STAY AWAY FROM JUSTMARKETS! They only respond when you put pressure on them through regulators and public reviews. A broker that values its reputation would have compensated a client fairly with real funds, not virtual coupons.
_______________________________________________
On February 2nd, I was trading on the JustMarkets mobile app. Suddenly, the app completely froze and crashed due to a system error on their side. Because of this technical failure, I could not manage my trades and lost $61.
I have the exact App Journal Logs proving the "Native library" crashed at that exact moment. I contacted their support (My Ticket: CAS-5432658-G8V1M1) and provided 100% technical proof. However, they are ignoring the evidence, making excuses, and refusing to compensate my funds. Refund my $61!
February 2, 2026
Unprompted review
Reply from JustMarkets
Dear Og'a Erkinov,
Thank you for investing your time to communicate this matter.
We regret any inconveniences caused and extend our sincerest apologies for the issue experienced.
We have thoroughly examined your case and by the outcome of the investigation, the Company had reimbursed your trading account's balance at a time you've encountered an issue.
All the details and clarifications regarding this case have been shared with you via the email correspondence.
If you have any further questions or suggestions, please don't hesitate to contact me via email at success@justmarkets.com.
Gary Miller,
Customer Success Manager
Just Another Rigged Broker
This problem started when I began to earn from my hard built robot.
At first it was $2.00-$3.00 slippage for XAUUSD
But I adjusted my settings to battle against that.
I spotted dozens of trades like this.
After I complained that to them. They closed my 30+ profitable orders without my permission!
Then it jumped to $30.00 slippage when it failed to make me loose further.
Attached are records of my trade.
I further complained, they promised to give me an answer, but weeks of waiting, there is none.
Then they quickly remove the history of trades from my metatrader account.
Check out, the closing time of orders, I close the orders in a few split microseconds, but the difference of the prices of closed being as high as $30.00 !
And the Spread of the account supposed to be fixed at $0.50 for XAUUSD only.
I have all the evidences with me, together with all the reports and snapshots.
This is not news hour or anything. Just a quiet Asian hour trading. To anyone who reads this. Avoid at all costs.
There are other several incidences, where they will turn off the network during volatile hours. I believe they do this every now and then whenever there are a lot of clients in bad position.
Now I realize, I can safely say most (99.99%) Forex brokers are bucket shops which are rigged. FCA ? FSA ?
If you guys are legit, you wouldn't be running them in a no man island, so that jurisdiction can't reach you !
A big shame to the industry. JustMarkets is just one of the many.
Go to a legitimate channel to file your trades!
January 29, 2026
Unprompted review
Reply from JustMarkets
Dear kouki,
We regret any inconveniences experienced while using our platform.
We have investigated the situation with the highlighted orders on your account for the mentioned time period. They were executed at the time of strong market volatility and closed correctly with slippage.
The key factor in this case was the sharp price movement and temporary widening of the spread.
During periods of active market dynamics, quotes can change abruptly, and the difference between Bid and Ask can temporarily increase. This is a normal market phenomenon and reflects the current state of liquidity.
Please note, that we provide Market Execution and floating spread. Slippages may occur due to intraday volatility. XAUUSD is a volatile instrument and there might be sharp price movements.
Kindly note, that we have no influence on the quotes, we just display currency quotations, which are obtained from a liquidity provider and these quotations reflect current market conditions.
If further assistance is necessary, please feel free to reach out at success@justmarkets.com. I will personally oversee that your concerns are addressed to full extent.
Gary Miller,
Customer Success Manager
All services good but withdrawl process…
All services good but withdrawl process is too bad last 20 days before I request for withdrawl but till not credit in my bank so I m unsatisfy this type of process ...
already i cross check from the bank they said this type of ARM number is not valid ... if sendar proper send the money autometically credit without any delay or technical issue if technically issue that amount cancel and return to sender account so almost 24 days completed.. already i send my bank statment also for clarification... my amount is not credit till time date ..
thank you
January 19, 2026
Unprompted review
Reply from JustMarkets
Dear Md Hasmathulla,
Thank you for investing your time to communicate this matter.
We regret any inconveniences experienced and extend our sincerest apologies for the difficulties you've faced.
Kindly note, that after withdrawing from the JustMarkets system, when you use Bank Card method, it may take up to 7 bank days for the funds to reach your bank account (weekends and holidays are not counted as bank days).
As we have checked, the highlighted withdrawal had been processed in parts. The partial amount was returned to your trading account. The reason for the rollback is a card type/issuer bank.
At the same time, the remaining withdrawal amount was successfully processed and funds sent to your card.
All additional details and clarifications have been shared via the registered email.
If further assistance is necessary, please feel free to reach out at success@justmarkets.com. I will personally oversee that your concerns are addressed to full extent.
Gary Miller,.
Customer Success Manager
I am not able to withdraw the profits…
I am not able to withdraw the profits that I have made
February 10, 2026
Unprompted review
Reply from JustMarkets
Dear Blixen Kiprono,
We acknowledge the inconvenience you encountered while using our platform. Our aim is to deliver exceptional service, and we appreciate you bringing this issue to our attention.
Your latest withdrawal was successfully completed on both - JustMarkets side and the side of the payment system.
Additional clarifications have been shared with you via the registered email address.
If further assistance is necessary, please feel free to reach out at success@justmarkets.com. I will personally oversee that your concerns are addressed to full extent.
Gary Miller,
Customer Success Manager
Reply from JustMarkets
Dear aswin,
We appreciate you taking the time to share your feedback.
It appears we didn't meet your expectations fully, and for that, we apologise sincerely.
Kindly note, that withdrawals involve two steps: processing on JustMarkets side and by the payment provider.
To safeguard your account from unauthorized withdrawals, all requests are handled by our Finance Department within 1-2 hours, 24/7, with maximum processing time on our end being to 2 bank days.
Once processed on our side, the time it takes to receive the funds will depend on the payment method you choose.
For the Bank Card method it may take up to 7 bank days. The average processing time is always visible at the "Funding" page at your Personal Area for the reference.
Please do not hesitate to contact me at success@justmarkets.com in case any further assistance is required. Your satisfaction is our priority.
Gary Miller,
Customer Success Manager
Fast and reliable
Fast and reliable, everything about their transactions are fast, both deposits and withdrawals
January 26, 2026
Reply from JustMarkets
Dear Godwin Igboke,
Thank you for your high rate!
We're doing our best to provide you with smooth and fast deposit and withdrawal experience! Thank you for choosing JustMarkets!
Gary Miller,
Customer Success Manager
Deposit not credited for over a week
Title: Deposit Not Credited for Over a Week
Review:
I deposited funds into my JustMarkets account using a Pakistani local bank transfer/EasyPaisa. It has been more than one week, and my deposit has still not been credited, so I am unable to start trading.
The deposit request was later marked as cancelled/expired, even though the payment process was completed properly. I contacted customer support and sent emails with proof, but no clear resolution or refund has been provided yet.
This experience is very disappointing. A broker should ensure reliable deposit methods and responsive support. I hope the JustMarkets finance/support team will urgently review my case and resolve this issue.
Case reference: CAS-5437037-C0J8M9
Update: The issue has now been resolved and the funds have been credited to my trading account.
Thanks to JustMarkets support for following up and resolving the matter.
February 2, 2026
Unprompted review
Reply from JustMarkets
Dear Jerry Kh,
We apologize for the inconvenience caused due to the delay.
We understand how important it is to receive your funds on time and we are working diligently to ensure smooth transactions.
Your deposit has been successfully completed.
The updates regarding your deposit transaction has been shared respectively via your registered email address once the funds were credited to your account.
If further assistance is necessary, please feel free to reach out at success@justmarkets.com. I will personally oversee that your concerns are addressed to full extent.
Gary Miller,
Customer Success Manager
I made a little profit and asked a…
I made a little profit and asked a withdrawal of 350 something and it rejected it at first so I went a second time to make the withdrawal but it only gave the the withdrawal option of my deposited amount only without my profit i made so I tryed withdrawing that also but it also rejected that as well... I had a smooth experience upto this piont caz I was mostly losing money but once you start making money they will deny you your profit even your deposit as well... stay away from just markets at all cost... very terrible and slow and frustrating robot at support and never gives you live agent as well... terrible experience also they withdraw or so they say 50 dollars out of my 350 request wich is more frustrating because thats my deposit I did a few minutes before I made my profit
February 6, 2026
Unprompted review
Reply from JustMarkets
Dear Tesfagaber Gebreamlak,
Thank you for investing your time to communicate this matter.
We regret any inconveniences experienced and extend our sincerest apologies for the difficulties you've faced.
Please note, that when you withdraw AML Policy should be followed. This means that you need to withdraw the deposited amount via the same payment method as you have deposited with first before being able to withdraw your profits.
As we have checked, the highlighted withdrawal had been processed in parts. The partial amount was returned to your trading account. The reason for the rollback is a card type/issuer bank.
At the same time, the remaining withdrawal amount was successfully processed to your indicated card number.
Kindly note, that after withdrawing from the JustMarkets system, when you use Bank Card method, it may take up to 7 bank days for the funds to reach your bank account (weekends and holidays are not counted as bank days).
All additional details and clarifications have been shared via the registered email.
If further assistance is necessary, please feel free to reach out at success@justmarkets.com. I will personally oversee that your concerns are addressed to full extent.
Gary Miller,
Customer Success Manager
Widrawals a big problem
I made several widrawals and from 1 month didn't received any money back. Made several complaints and they answered we raised the case nr. And we will follow up but nothing. I have asked to be called but nobody did. Unbelievable
February 5, 2026
Unprompted review
Reply from JustMarkets
Dear Angelica HUSSEIN,
Thank you for investing your time to communicate this matter.
We regret any inconveniences experienced and extend our sincerest apologies.
Kindly note, that the highlighted withdrawal requests had been unsuccessful and had failed on the side of the payment provider. Your withdrawal requests were therefore canceled with comment that it had failed on the side of the payment provider.
The funds for the canceled withdrawals had been returned to your trading account on the same dates. You may always double-check it in the balance history in your trading terminal.
The other withdrawal made from your account had been successfully completed and processed via the same payment method.
All additional details and clarifications have been shared via the registered email.
If further assistance is necessary, please feel free to reach out at success@justmarkets.com. I will personally oversee that your concerns are addressed to full extent.
Gary Miller,
Customer Success Manager
the slippage on xauusd is horrible
the slippage on XAUUSD is horrible. when i set to breakeven, or when im in profit for trailing stop, i still lost money. this is a big issue because im using EA scalping.
February 3, 2026
Unprompted review
Reply from JustMarkets
Dear Mohammad Ryan,
Thank you for your feedback.
Unfortunately, we were unable to identify you as our client as you haven't provided us with your contact details.
We kindly ask you to contact us via email at success@justmarkets.com.
It is important for us to understand the situation and assist you further.
Garry Miller,
Customer Success Manager
the best broker 2026
February 5, 2026
Unprompted review
Reply from JustMarkets
Dear EJ,
Thank you for taking the time to share your experience!
Your kind words reflect the commitment we strive for in providing exceptional services. We are honored to be a part of your trading journey and wish you ongoing success!
Gary Miller,
Customer Success Manager
Delayed deposit
Deposited $10 on 3rd and up to today the amount hasn't reflected in my trading account
February 3, 2026
Unprompted review
Reply from JustMarkets
Dear customer,
We apologize for the inconvenience experienced.
We understand how important it is to receive your funds on time and we are working diligently to ensure smooth transactions.
The highlighted deposit has been successfully completed right away to your trading account.
Please feel free to reach out at success@justmarkets.com if you require any additional clarifications or have any questions.
I will personally oversee that your concerns are addressed to full extent.
Gary Miller,
Customer Success Manager
Honestly I was quite happy with JM…
Honestly I was quite happy with JM before. Low spread quick deposit and withdraw. But the one day last day of market closing, my two entries were running in loss. I thought to leave it for over the weekend. I calculate my risk and SL was I already entered. But Monday morning market open and my SL triggered way above to my SL which coat me over 100$ to my actually loss.i open and support ticket and for week they not respond, I send them two more emails to respond and today I recived a reply from JM and said it's slippage of market or floating spreads etc etc and we are not give you Componsaid. Which is nonsense.
January 26, 2026
Unprompted review
Reply from JustMarkets
Dear Muhammad Mudassar,
Thank you for investing your time to communicate this matter.
We regret any inconveniences caused and extend our sincerest apologies for the issue experienced.
We have thoroughly examined your case and by the outcome of the investigation, it was found that your trade was executed correctly during a period of low liquidity and therefore a higher volatility.
Kindly take into consideration that slippages may occur during the times of increased volatility.
We provide Market Execution and floating spread. Please note that we have no influence on the quotes, we just display currency quotations, which are obtained from a liquidity provider and these quotations reflect current market conditions.
All the details and clarifications regarding this case have been shared with you via the email correspondence.
If you have any further questions or suggestions, please don't hesitate to contact me via email at success@justmarkets.com.
Gary Miller,
Customer Success Manager
Reply from JustMarkets
Dear Enock Barongo Ochwangi,
We’re delighted to read your positive feedback.
It encourages us to keep delivering the highest standards of service. Happy and successful trading!
Gary Miller,
Customer Success Manager
I still don’t believe it that even upto…
I still don’t believe it that even upto now just markets are asking me for a dollar to recover my funds I need special intervention guys please
January 18, 2026
Unprompted review
Reply from JustMarkets
Dear Kalenzi David,
We appreciate you bringing this to our attention.
Please accept our sincerest apologies for the difficulties experienced.
Please note, that your funds never reached our system because you've mistakenly paid your funds with the wrong network.
In order to process the refund the network fee must be paid with the correct network chosen.
We have shared with you the details via the registered email regarding this case.
Kindly refer to the information provided in the email to resolve this case and receive your funds.
Should you need further help, don't hesitate to email me directly at success@justmarkets.com. I am here to ensure that your queries and concerns are handled to full extent.
Gary Miller,
Customer Success Manager
I saw many people using this broker.
I saw many people using this broker.. And the withdrawals are fast.everytime when you need help assistance are always available on live chat
February 2, 2026
Reply from JustMarkets
Dear Rorisang Nyelele,
Thank you for your amazing feedback!
It means the world to us to know you're satisfied with our services. We’re here to ensure your experience remains top-notch. Wishing you continued success with JustMarkets!
Gary Miller,
Customer Success Manager
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