Just Mortgages - Longton Reviews 2

TrustScore 3 out of 5

2.9

75 The Strand, ST3 2NS Stoke-on-Trent, Stoke-on-Trent, GB


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Company details


Contact info

  • 75 The Strand, ST3 2NS, Stoke-on-Trent, Stoke-on-Trent, United Kingdom

  • +44 1782 594777

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Terrible experience with this company

Terrible experience with this company, everything was great until I paid the fee they wanted and suddenly all communication stopped. Then after the solicitor they recommended sent me some documents to sign telling me I had the mortgage offer I got an email 3 days later from just mortgages saying my solicitor still needed proof of mortgage and gave me an incorrect date for searches. I emailed back to straight away receive another one saying they get their information from the solicitor so they were not to blame. Then when I sent them the email from the solicitor showing the contradictory information and pointing out that I had tried to get hold of my mortgage advisor for weeks and I was unhappy then all messages stopped again.
I am also dubious about the solicitors they recommended as they seem to be asking for more and more money at every stage. As a first time buyer I am left feeling like I’ve been taken advantage of.
I would not use this company or the solicitors they recommend.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Macauley smith was useless....

Macauley smith at butters John bee in longton is the most unreliable person I've ever met, he promised to call me the same day, 2 weeks later I'd heard nothing, my emails were then ignored, complete waste of my time, fuming!!

May 15, 2023
Unprompted review

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