JustPark Reviews 195,498

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 41,121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent locations, often highlighting their proximity to venues and ease of access, making events and travel much more convenient. The booking process is consistently described as straightforward and easy, with many appreciating the clear instructions and seamless user experience from start to finish. Reviewers also find the pricing to be very reasonable, often noting it as significantly cheaper than alternative parking options, which adds to the overall positive service experience. However, some customers also noted issues with finding the exact parking spot, sometimes due to a lack of clear signage or incorrect location details, leading to frustration and wasted time. There were also instances where booked spaces were unavailable upon arrival, or access was problematic, requiring customers to seek alternative parking or face unexpected delays.

What people talk about most

Location

Users describe positive interactions with location, often finding it easy to book, convenient, and safe. Many... See more

Booking process

Reviewers highlight the ease and straightforwardness of the booking process, with many finding it simple to... See more

User experience

People report positive experiences with user experience, finding it easy to use from start to finish. Many... See more

Price

Reviewers mention positive feedback about price, often describing it as good, great, or very reasonable for... See more

Service

Consumers find service to be positive, with many reviewers expressing their intent to use it again due to its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From reserving the space, payment, safety and finding the location. Made our day out fun and enjoyable as we had no anxiety wondering if the last train out of London would be cancelled. Car park... See more

Company replied

Rated 5 out of 5 stars

Using JustPark at the Gretna outlet village gave me a smooth easy secure way to park my car on my recent short coach holiday. I am a wheelchair user it is reassuring to know I can park and holiday fr... See more

Company replied

Rated 5 out of 5 stars

The parking host was incredibly friendly and helpful with advice on parking. It was just a short walk from Wembley Stadium and really helped us have the best experience at Harry Styles concert. Will b... See more

Company replied

Rated 5 out of 5 stars

Easy to find, plenty of space and really close to Hampden - perfect if you are attending any events. Also able to extend the booking by a few hours when we realised we would be arriving early, at no e... See more

Company replied


Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

195K reviews

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Rated 5 out of 5 stars

Very easy to use

Very easy to use . Directions very good
Good location at a very reasonable price

June 15, 2026
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Reply from JustPark

We appreciate your positive feedback! We are glad you found our service easy to use.

Rated 5 out of 5 stars

Easy to book

Easy to book, easy to find parking spot, no problems at all - will use again.

May 22, 2026
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Reply from JustPark

Thank you for your positive review!

Rated 3 out of 5 stars

Expensive!

June 14, 2026
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Reply from JustPark

Thanks for your feedback on the pricing - we will review this further.

Rated 5 out of 5 stars

Easy and straightforward

Easy and straightforward. Great for visiting the museums or Hyde park

June 15, 2026
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Reply from JustPark

We appreciate your positive feedback! We are glad you enjoyed it.

Rated 3 out of 5 stars

Convenient parking for city centre

We did not feel the directions gave enough detail. We did not go down the road as it had restrictions. We feel you should particularly say on details given, ie that you can turn into Mill Lane for access to the car park. Parking was on the top floor and is uncovered, they have signs warning that seagulls are nesting on the roof. Therefore cars may end up getting dirty!!

June 15, 2026
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Reply from JustPark

We're sorry to hear there was difficulty locating the parking area - we will have the directions and listing details reviewed to ensure this is made clearer.

Rated 5 out of 5 stars

Easy to book on line good value…

Easy to book on line good value convenient with the poor parking arrangements at KGH
This Ideal for hospital appointments .

June 15, 2026
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Reply from JustPark

We're so glad our service was convenient for your hospital appointments. Thank you for your positive review!

Rated 5 out of 5 stars

Very close to Kew garden ,l…

Very close to Kew garden ,easy to find and secure space ,very kind gentlemen showed me where to park .

June 15, 2026
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Reply from JustPark

We're so glad you found the location convenient and our team helpful. Thank you for your kind words!

Rated 5 out of 5 stars

Very handy

Very handy, and decent option of organising additional car park spaces, around the high demand areas and country sides, as well as emergency options too.

June 13, 2026
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Reply from JustPark

We are so glad you found our parking options handy and appreciate your positive feedback!

Rated 5 out of 5 stars

Secure parking

Secure parking, easy to find and very convenient for the venue. Will use the service again.

June 14, 2026
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Reply from JustPark

We're glad you found our parking secure and convenient. Thank you!

Rated 5 out of 5 stars

Easy to book

Easy to book, easy to find due to details given.

June 13, 2026
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Reply from JustPark

We're glad booking was easy and the details helped. Thanks for your review!

Rated 4 out of 5 stars

Easy online reservation, QR code doesn't always work

Booking a reservation online was pretty easy and straightforward, and scanning the QR code to get into the parking garage also worked fine. However, the QR code scanner did not work on the way out, so I had to request assistance to validate my parking.

June 14, 2026
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Reply from JustPark

We appreciate your feedback regarding your parking experience. We are glad the online booking and entry were smooth, though we apologise for the inconvenience with the exit scanner. We are looking into this issue.

Rated 5 out of 5 stars

Easy to use

Easy to use
Search filters matched my exact needs
Booking and payment was so easy

June 10, 2026
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Reply from JustPark

Thank you for your positive review and rating.

Rated 4 out of 5 stars

Great location for Bart’s

Great location for Bart’s - simple booking process. The lower level had some flooding and I would have welcomed more signage to exit on foot.

June 10, 2026
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Reply from JustPark

We're glad you enjoyed our location and booking process. We will raise the flooding and signage issues to the site.

Rated 1 out of 5 stars

The directions where very poor on my…

The directions where very poor on my way into the City Centre which left me flustered and unable to find anywhere else to park. It was a court proceeding which i had to attend so i had to leave my car 9n double yellows and inevitably i received a parking f8ne.

June 15, 2026
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Reply from JustPark

We're sorry to hear there was difficulty locating the parking area - we will have the directions and listing details reviewed to ensure this is made clearer.

Should you ever need immediate assistance at all, please give us a quick call on 0203 318 9792 and we’ll be happy to help.

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