Just Radiators Reviews 

4,132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of modern products for their solid construction and attractive appearance, fitting perfectly with various decors. Many highlight the exceptional service and helpful staff, who are knowledgeable and efficient, making the ordering process smooth and addressing concerns. Reviewers frequently commend the quick and efficient delivery service, with orders arriving promptly and well-packaged. However, some customers also noted occasional issues with product components, such as missing or incorrect radiator valves, and manufacturing defects like leaks. These concerns were often handled and resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the ease of the ordering... See more

Quality

People report positive experiences with quality, often describing products as good, solid, and well-made,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Sensible advice and the radiators we chose arrived the day after we paid for them. Prices seemed good. Showroom in Preston has not particularly good parking (go to left of building) but otherwise noth... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied


Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Interior Designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,132)

901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To date we have purchase 8 radiator…

To date we have purchase 8 radiator over the past 12 months

March 31, 2026
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Reply from Just Radiators

Hi Mr Biggle, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

5* for these helpful people

I am giving Dylan, Ellie and the whole customer service team 5*. They are so knowledgeable and have been so helpful on my long journey to buy vintage-style radiators for my new flat.
Originally I was planning to buy from my local plumbing showroom but the prices were huge, and the lower price alternative rads they offered me got awful reviews on Trustpilot, so I decided to look online. It's a bewildering product area for a beginner like me, but I did start to make progress and I liked the designs, colour choices and prices at JustRadiators (plus they get great reviews). I had a lot of questions though and I rang to get help many times. They always answered quickly and were very knowledgeable and friendly. It was a little frustrating that even with an account, you can't put items in your shopping basket and come back to them later (after you've closed your browser) so I would work out my rads repeatedly until I was ready to order. That's now happened and I am excitedly awaiting delivery. I don't think I would ever have got to this point without the brilliant assistance of the Just Rads team. Thank you :)

March 25, 2026
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Reply from Just Radiators

Hi C James, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Superb quality

Superb quality
Great value for money
Great choice
Would definitely recommend

March 26, 2026
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Reply from Just Radiators

Hi Mr B, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Always very quick and efficient with…

Always very quick and efficient with supplies. Recently on an order of three radiators, we mislaid a set of hanging brackets on our site. A spare set was dispatched the next day, without any charge or quibble, even though it was no fault of Just radiators. That is what I would call, true customer service.

March 26, 2026
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Reply from Just Radiators

Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Beautiful well made and delivered…

Beautiful well made and delivered promptly, absolutely seamless peocess

March 25, 2026
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Reply from Just Radiators

Hi Chris, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Big thanks Chloe & Sophie

Big thanks Chloe & Sophie: spent lots of time with me on consecutive days making sure everything was perfect for me - a bloke who knows nothing about radiators and the accessories needed. Nothing was too much trouble. Delighted 🤩

August 7, 2025
Unprompted review
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 1 out of 5 stars

Two of the five radiators developed leaked.

Two of the five radiators developed leaks. To return a rad would mean paying a plumber to remove it, sending it back to the company at my expense and if they replaced it, paying the plumber again to install it. It was cheaper to suck it up and buy a replacement. I’d never buy from this company again.

March 24, 2026
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Reply from Just Radiators

Hi, thank you for your feedback. We can see that you’ve purchased several radiators from us over a number of years, and we’re sorry to hear about the issues you’ve experienced.

It’s unusual for radiators to develop leaks, and in some cases the source of a leak isn’t always the radiator itself, but can be related to installation, fittings, or system conditions. That said, we’d really appreciate the opportunity to look into this further for you.

We haven’t previously received a report regarding these issues, so gathering a bit more detail will help us understand exactly what’s happened and how we can assist.

A member of our support team will reach out to you today to discuss the affected models and see what we can offer to help resolve this for you.

We’re keen to put this right and appreciate you bringing it to our attention. Thank you - Cameron, Sales Manager

Rated 4 out of 5 stars

Great radiator took a bit longer than…

Great radiator took a bit longer than said to arrive but it was Easter. Love the colour

March 23, 2026
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Reply from Just Radiators

Hi Mrs Snell, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Fantastic service from Just Radiators

Had a really great experience with a Special order for two radiators. Had builders in and they wanted to put rads in but delivery was in 7/10 days. Called and spoke to Paige, she was a hero and got my rads delivered in super quick time.
I will be forever grateful, thank you Paige

April 1, 2026
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Reply from Just Radiators

Hi Anne, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Reina Flat Panel Radiators

My radiators arrived within a few days after the order. I checked them immediately for any damage, which was recommended and there was none.
There was a tiny issue (manufacturer not Just Radiators) with one of the bleed valves being incorrect. Just Radiators got a replacement sent out from the manufacturer immediately and the correct one arrived a day later.
Great prices and great service from Just Radiators.

March 12, 2026
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Reply from Just Radiators

Hi Dave, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

any colour you want

any colour you want! amazing! great information and service… communication was easy…. love my new radiators

March 23, 2026
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Reply from Just Radiators

Hi Dawn, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Electric Towel Rail

Sorry it has been a while for the review as we only had it fitted today. Excellent quality product and great value for money. Quick delivery. Spoke to someone at Just Radiators who advised me on what I needed to warm my bathroom. Very knowledgeable giving great advice so I purchased my electric towel rail from them. It knocks spots off the inferior water filled 150 watt useless piece of metal fitted by the bathroom company. Would highly recommend anyone who needs a towel rail have a look here you won't be disappointed. ⭐️⭐️⭐️⭐️⭐️⭐️

April 12, 2026
Unprompted review
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Reply from Just Radiators

Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The radiator was just what I wanted.

The radiator was just what I wanted and the price was OK. The quality was fine although I had to use more rounds of PTFE tape than I expected ... but that was probably my fault!

March 15, 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

A stunning radiator at a fraction of…


A stunning radiator at a fraction of the price of high street alternatives. It delivers impressive heat output, easily warming my large landing and even reaching the loft above

March 21, 2026
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Reply from Just Radiators

Hi Farhana, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Modern radiators with lots of fun colour choices

This is the only place to get modern radiators with an extremely wide range of colour choices. This is my 2nd purchase after my 1st was made 2 years ago and the customer service was excellent both times (they even double check customized orders before proceeding). I now have beautiful hot pink, black sparkle and aqua blue radiators in my house that perfectly blend with my decor.

February 25, 2026
Unprompted review
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Reply from Just Radiators

Hi Rebecca, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good sales support and quick delivery

Good sales support and quick delivery. Issue with the manufacturing of one radiator but this was well handled and swapped round just a few days later at my convenience. Got several update emails including tracking info. Very Happy.

March 20, 2026
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Reply from Just Radiators

Hi Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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