Just Right Pet Food Reviews 

203
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

So I haven't been happy with our dog food and with them being senior, I want to help them stay healthy with a good diet. So I checked the farmers dog and various fresh food sites. Then I stumbled acr... See more

Rated 5 out of 5 stars

Finally my picker eater is loving this dog food! I had changed food twice before finding Just Right. I thought what I was feeding him was healthy until I read the ingredients. Just Right uses healt... See more

Company replied

Rated 5 out of 5 stars

I have two dogs I rescued in the past year, they were both puppies from different places. One is River is a Pit Mix and Zoey is a Shepard mix. They both had tons digestive problems with any food I tri... See more

Rated 1 out of 5 stars

My dog will normally eat *anything* and with excellent appetite. When our first bag came, she was not enthusiastic and ate much more slowly, instead of wolfing it down. Over time, she stopped eating... See more

Company replied

Company details

  1. Pet Store
  2. also in
  3. Pet Supply Store

About Just Right Pet Food

Written by the company

Just Right is personalized, complete and balanced dog food created by experts – and you.

Just Right creates personalized dog food blends as unique as your dog. To create the ideal blend, we combine details you share about your dog with our nutritionist’s expertise. Your dog’s unique food is delivered to your door as part of a 28-day subscription.

Each blend we build is hand-scooped by devoted dog people in Clinton, Iowa. We measure, scoop, pack and sign each bag specially for your dog. Then we deliver it to your door on a schedule that works for you. Customized, convenient and backed by the Good Housekeeping Seal, Just Right is made to feed what makes your dog special.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

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4.3

All reviews

(203)

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Rated 5 out of 5 stars

My dog Bella has been on her new dog for over a week now!…

My dog Bella has been on her new dog food now for over a week and she really loves it! I’m very happy with decision to try this dog food for her. My veterinarian advised me that she needed to lose weight and it looks like she is! . So I’m very happy!!!

November 12, 2022
Unprompted review
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Reply from Just Right Pet Food

We are thrilled to hear that Bella is enjoying her meals with Just Right! Thank you for giving us a try and for your kind review.

Rated 5 out of 5 stars

This is a great idea for customization…

This is a great idea for customization of your dogs diet. My dog is older and she was underweight. I completed the online quiz and they created a kibble just for her. She’s already beefing up. I love the scheduled delivery so you don’t have to worry about going to the store.

November 11, 2022
Unprompted review
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Reply from Just Right Pet Food

It is great to hear the differences you have noticed in your dog since starting Just Right, Todd! Thank you for giving us a try and for sharing your review.

Rated 5 out of 5 stars

Eats this right up

Eats this right up. Doesn't sit around at all. First mix he didn't care for as much, but I changed it up. I like the ability to change the mixture for taste, diet, and health purposes without going through all the different brands. Also, being a one-month supply makes it easier to keep track of when to have more shipped.

October 10, 2022
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Reply from Just Right Pet Food

Thank you for allowing Just Right to be part of your dog's life, Dustin! We appreciate the time you took to share your comments and feedback with our team.

Rated 5 out of 5 stars

I’ve just received it & im already…

I’ve just received it & im already impressed with scheduling of delivery & packaging & instructions. I posted on Instagram!

November 1, 2022
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Reply from Just Right Pet Food

Thanks for choosing Just Right for your dog, Sharla! We appreciate your support and hope your pup is enjoying her blend!

Rated 1 out of 5 stars

Our dog would not eat the food

Our dog would not eat the food. And our vet is concerned about his weight loss because of this (we tried for weeks to get him to come around). We now have to try to find another brand and unfortunately mix in some Just Right as he transitions to avoid digestive issues.

October 28, 2022
Unprompted review
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Reply from Just Right Pet Food

We are sorry to hear that your dog did not enjoy his Just Right blend, George. Our team appreciates you taking the time to share your feedback, and we'd like the opportunity to learn more about your experience. At your convenience, please call our team directly at 855-842-0493 (9 AM - 5 PM CT) so we can better assist.

Rated 1 out of 5 stars

My dog did not want to eat the food

My dog did not want to eat the food. The custom bags are super cute…but I have to mix in wet food and other kibble to get him to eat it.

September 5, 2022
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Reply from Just Right Pet Food

Thank you for giving Just Right a try. We are sorry to hear that your dog is not enjoying his blend. We recommend a slow and steady transition to the new food by adding just a bit of the new Just Right to the old food over a period of 7-10 days. As always, treats, toppers, and human food additions will only hurt the chances of a successful transition. Many dogs will begin to favor wet food or human food over dry, and it takes time and dedication to make a dry food successful.

We would like the opportunity to learn more about your experience. At your convenience, please call our team directly at 855-842-0493 (9 AM - 5 PM CT) so we can better assist you. Thank you.

Rated 5 out of 5 stars

Tashi loves Just Right food

Tashi loves Just Right food. I like that I select what goes into her food and she is always ready to eat it. She apparently likes the taste, consistency, and I know it is healthy for her.

October 16, 2022
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Reply from Just Right Pet Food

Thanks for giving Just Right a try for Tashi! We are happy to hear that she enjoys her blend!

Rated 1 out of 5 stars

I have emailed and used the website…

I have emailed and used the website help and I have had no luck. Nobody will email me back. That's not the way to start with your new customers.

October 7, 2022
Unprompted review
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Reply from Just Right Pet Food

Hi Amy. We are sorry to hear of your frustration and disappointment. We have received and replied to your emails, and a member of our team will be following up with you via phone.

Rated 3 out of 5 stars

Adelina loves her new blend

Adelina loves her new blend, but she is gaining weight!

October 10, 2022
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Reply from Just Right Pet Food

It's great to hear that Adeline loves her Just Right blend, Bonnie! We would like the opportunity to learn more and help you make adjustments if needed. At your convenience, give our team a call at 855-842-0493
(9 AM - 5 PM CT) and we'll be happy to lend a paw!

Rated 5 out of 5 stars

This is soo amazing!!!

This is soo amazing they give a feeding plan and tells you what they add to help you dog and the photo is so cute on the package I actually didn't think they would actually put that on the bag ot is so cute can't wait to see how he will be once on the food!!

September 29, 2022
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Reply from Just Right Pet Food

Thanks for giving Just Right a try for Atlas! We appreciate your feedback and review, and look forward to your continued support.

Rated 5 out of 5 stars

Finally something my dog will eat when i feed him…

I wanted to find a food that my dog would WANT to eat. He's crazy active .a little too hyper and needs to eat his meals on time. The second I put it in his bowl he devoured it leaving nothing behind. Amazing product.. thank you

September 11, 2022
Unprompted review
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Reply from Just Right Pet Food

Thank you for choosing Just Right for your dog. It's great to hear how much he is loving his blend!

Rated 5 out of 5 stars

My Dachshund would eat very little of…

My Dachshund would eat very little of his regular dog food. I bought several brands and he would only eat a little and go after the cats food. I tried Just Right and he ate it right away. He only eats small portions so one bag will last me about 2 months for his size. I also like that you can add and change your formula. That's a huge plus for me. We get tired of the same old things so I expect our pets feel the same way. Thank you Purina for a great product at a very reasonable price!

September 1, 2022
Unprompted review
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Reply from Just Right Pet Food

Thank you for allowing Just Right to be a part of your dachshunds life, Christine! We are thrilled to hear just how much he's enjoying his blend. If you reach out to our team directly at 855-842-0493 (9 AM - 5 PM CT) we'd be more than happy to lend a paw and adjust your order frequency. Thank you again for your kind review.

Rated 2 out of 5 stars

I'm very disappointed

I'm very disappointed, why would his food come looking like something I bought out of the store (1 single color) when everything shows otherwise, I feel this is false advertising for sure.

September 2, 2022
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Reply from Just Right Pet Food

Thank you for giving Just Right a try for Jediah. We are sorry to hear of your disappointment. Please know that because of the custom nature of Just Right, blends may appear differently from those shown in advertisements. For example, additions such as peas and carrots are not a choice for puppy blends, but you do have the option to add them later. We hope this information is helpful, but if you have any other questions or concerns, please feel free to contact our team directly at 855-842-0493 (9 AM - 5 PM CT).

Rated 1 out of 5 stars

False Advertising, poor customer service

I see a lot of good reviews here but that was just not my experience. Biggest issue: the food looks nothing like advertised. I have brown kibble in circles and triangle, when the kibbles was supposed to visibly have carrots and peas and bone shaped colorful kibble, and the “meaty morsels” look like chicken jerky, I could have added that myself. My first package was misdelivered, I tried using the chat feature and the company was very unhelpful. I had to wait for an email while they “resolved” it, and they charged me for my second bag before even responding to me about the first. I ended up cancelling after that first delivery, super disappointed it didn’t look like all the pictures in the site.

August 29, 2022
Unprompted review
Just Right Pet Food logo

Reply from Just Right Pet Food

Thank you for taking time to share your feedback with us Saysha. Your experience is not the one we want you to expect, and we apologize again for your frustration and disappointment. If you have any other questions or concerns, please do not hesitate to reach out to our team directly at 855-842-0493 (Mon-Fri 9 AM - 5 PM CT) so that we can further assist.

Rated 5 out of 5 stars

My Senior Giant Pyrenees Loves it!

This food is truly made for my Senior Giant 150lb Pyrenees. I never would have tried this without the first order being 1/2 off. Now I will never stop feeding it to him. I was afraid he wouldn't eat it but he loved it from the very first serving. The hardest thing about switching to this food was keeping the cats out of it! They kept getting in and stealing the meaty morsels. It was hillarious and annoying at the same time! LOL If any of my family members bring their dogs over with them I can't have any of this out because they all want to eat it. This will be the food I buy for the rest of my life as long as I own a dog. Thank You!

August 17, 2022
Unprompted review
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Reply from Just Right Pet Food

We are thrilled to hear just how much your Great Pyrenees is loving his Just Right blend! Our team appreciates your review and we look forward to your continued support.

Rated 5 out of 5 stars

I am having a hard time getting her to…eat it

I am having a hard time getting her to eat, however the Salmon and Chicken she will eat some of it, the only one by the way. The salmon, apple and sweetpotato she doesn't like at al, I mixed some of it and put it in her food mixed she leaves most of it. It is her, not the food.

August 15, 2022
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Reply from Just Right Pet Food

Thank you for giving Just Right a try for Prisha. If you have questions about helping her transition to her new blend or any adjustments you'd like to try, please don't hesitate to reach out so we can lend a paw!

Rated 5 out of 5 stars

First Feeding....they are it, no topping added

I was impressed with the ease of ordering, fast delivery and packaging. Love the identifying bags. Both Greta and Zeppelin are the food without anything added. Score!!

August 13, 2022
Just Right Pet Food logo

Reply from Just Right Pet Food

It's wonderful to hear that Greta and Zeppelin are enjoying their Just Right blends! Thank you for allowing us to be part of their lives and for sharing your review.

Rated 5 out of 5 stars

It took Daisy a few days to decide if…

It took Daisy a few days to decide if she liked the new food. But now, she eats with no problem and she finishes the whole bowl.

August 6, 2022
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Reply from Just Right Pet Food

We're glad to hear how Daisy is enjoying her Just Right Blend! Thanks for your review.

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