Just Right Pet Food Reviews 

203
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

So I haven't been happy with our dog food and with them being senior, I want to help them stay healthy with a good diet. So I checked the farmers dog and various fresh food sites. Then I stumbled acr... See more

Rated 5 out of 5 stars

Finally my picker eater is loving this dog food! I had changed food twice before finding Just Right. I thought what I was feeding him was healthy until I read the ingredients. Just Right uses healt... See more

Company replied

Rated 5 out of 5 stars

I have two dogs I rescued in the past year, they were both puppies from different places. One is River is a Pit Mix and Zoey is a Shepard mix. They both had tons digestive problems with any food I tri... See more

Rated 1 out of 5 stars

My dog will normally eat *anything* and with excellent appetite. When our first bag came, she was not enthusiastic and ate much more slowly, instead of wolfing it down. Over time, she stopped eating... See more

Company replied

Company details

  1. Pet Store
  2. also in
  3. Pet Supply Store

About Just Right Pet Food

Written by the company

Just Right is personalized, complete and balanced dog food created by experts – and you.

Just Right creates personalized dog food blends as unique as your dog. To create the ideal blend, we combine details you share about your dog with our nutritionist’s expertise. Your dog’s unique food is delivered to your door as part of a 28-day subscription.

Each blend we build is hand-scooped by devoted dog people in Clinton, Iowa. We measure, scoop, pack and sign each bag specially for your dog. Then we deliver it to your door on a schedule that works for you. Customized, convenient and backed by the Good Housekeeping Seal, Just Right is made to feed what makes your dog special.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

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4.3

All reviews

(203)

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Rated 5 out of 5 stars

Tootsie is enjoying every bite

Tootsie is enjoying every bite. She has sensitive stomach needs and very pleased, no issues. I also use canned food and this is THE 1ST time she ate hard food first!! Thank you...wonderful dog food.

January 21, 2022
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Reply from Just Right Pet Food

Awesome to hear, Melanie. Thank you for letting us know!

Rated 4 out of 5 stars

Blue is a chow hound usually

Blue is a chow hound usually, I think it is the chicken blend that he is not found of. Will have to change the mix and add beef and no chicken

January 19, 2022
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Reply from Just Right Pet Food

Hi Diane! Send us a message to care@justrightpetfood.com for assistance with any changes you'd like to try. Beef recipes will also always include chicken, but we have other options! Happy to help! -Ashley

Rated 4 out of 5 stars

This food is awesome

This food is awesome! My oldies are very picky and this is the only food they eat for more than a month. I just wish we had more additive options like fruits.

January 13, 2022
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Reply from Just Right Pet Food

Thanks for the ideas, Lori! We hope to have more inclusion options in the future.

Rated 4 out of 5 stars

So far

So far, so good. Still a little itchy, but doing a lot better

January 12, 2022
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Reply from Just Right Pet Food

Hope it continues to improve, Nancy! Thank you for the review!

Rated 4 out of 5 stars

Our dogs seem to like it

Our dogs seem to like the food for the most part. Our older dog is being a bit picky but she will eventually eat it.

January 12, 2022
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Reply from Just Right Pet Food

Great to hear, Joshina! Thanks for the review!

Rated 5 out of 5 stars

Service

Amanda is great! Anything you need help with she is there! I have a lot of dogs so it really helps!!

January 8, 2022
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Reply from Just Right Pet Food

How sweet of you, Laura!! It is truly my pleasure. Thank you, thank you. -Ashley

Rated 2 out of 5 stars

Wilson does not like this blend

Wilson does not like this blend. I tried to slowly switch him to this food but he just leaves most of it. I am going to have to cancel this item. I am disappointed. Just Right is a fine product but Wilson is not cooperating.

January 6, 2022
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Reply from Just Right Pet Food

We're sorry to hear this, Timothy! Picky eaters can be tough. Feel free to send us a note to care@justrightpetfood.com if you're looking for feeding tips. We'd love for Wilson to come around.

Rated 5 out of 5 stars

My dog loves his blend

My dog loves his blend, and it helps with both weight management and skin sensitivities!

January 3, 2022
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Reply from Just Right Pet Food

Yay, Tara! So good to hear! Thanks for letting us know how it's going.

Rated 3 out of 5 stars

Dogs like, Owner has reservations…

Dogs like it but uses meat meal not real meat and no answer when I emailed the question are the vitamins and minerals added sourced from China? I found they are as most Purina foods found from another source. So unfortunately unless things change..I will not reorder.

January 1, 2022
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Reply from Just Right Pet Food

Hi Sandra. We apologize, we're having trouble finding that email from you. We absolutely use real meat always. We also sometimes use chicken by-products, which are nutrient-rich organ meats and how we guarantee our natural source of glucosamine in our formulations.  Organ meats like the liver, spleen and heart are a greater source of essential nutrients like vitamins, minerals and protein, than regular muscle meat. We also have recipes without that ingredient if you prefer. Almost all of our raw ingredients and vitamins and minerals come from right here in the States. Happy to answer any other sourcing questions you have if you'd like to send us a note to care@justrightpetfood.com.

Rated 5 out of 5 stars

Customer Service (Ashley) is the best!!!!

I ordered my 1st bags of dog food for my 2 girls and when they were delivered UPS unfortunately delivered to the wrong address. Sent an email to customer service and received a reply from Ashley ASAP!! Ashley had new bags made up for my girls and were immediately shipped out. Received the bags and my girls (Sadie and Abby) are loving their new dog food!
Most reviews I read are always the bad review but I wanted to let you know that Just Right Pet Food and their customer service team are the best!! 5 stars!!!!!
thank you for caring about my fur babies!!!

December 30, 2021
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Reply from Just Right Pet Food

You are the kindest, Donna. Thank you for letting us fix this for you. We're so happy to have you and your two ladies. <3 -Ashley

Rated 5 out of 5 stars

Very good food mixture

Very good food mixture. Although my dog eats a bit less than what is recommended, she just simply loves it. I believe that her energy level has increased, even more, than what she had before on prescription dog food from the vet. Very happy customer and Bella.

December 29, 2021
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Reply from Just Right Pet Food

Awesome, William. I replied to your email as well and reduced how much we send with each order for Bella. Thanks for the review! :)

Rated 5 out of 5 stars

I couldn't find anything my 3 pound…

I couldn't find anything my 3 pound Chihuahua would eat. Just happened across Just right... Game changer! He loves it. Jumps for joy when he hears it being poured. He's thickened up quite a bit, and his fur is amazing! To add he has 8 teeth and has no problem eating it whatsoever! Thank you from the bottom of my toes. Maverick thanks you too!!

December 23, 2021
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Reply from Just Right Pet Food

Woohoo! We're so happy for you both, Melissa! Glad we could help!

Rated 5 out of 5 stars

Just amazing!

First of all I want to start by saying that this has been the best decision for my dog! For the past year I’ve been looking for a solution for my dogs watery stool to no avail. Ever since I switched to Just Right Dog food that problem has been resolved. The food optimization/blend for Ace has been amazing and he loves it! I would recommend this to anyone!

December 23, 2021
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Reply from Just Right Pet Food

So awesome, Shomoi. We're so happy she's feeling better. Thanks for checking in.

Rated 1 out of 5 stars

I had two of my pups on the just right…

I had two of my pups on the just right food, had a subscription with them for over 8 months, found it a little expensive but I figured that it was specially made for my pups. My last shipment was on 10/25/21 (somewhere around that date) open the back mid November, we always put the food in plastic containers with their tops, each pup have their own container, when I went to feed my two pups found that the food was full of worms, some very little that would be very easy to miss if not looking for them, and some were big and white, both of the foods were infested with worms had to throw away the food and run to pet smart and buy my pups food. Called customer service the next day and was told "oh no so sorry, we will reimburse you for the bags that you had to throw away" which I thought it was nice and fair since I was not able to give my pups that food. Next couple of days I received the refund for one bag for my little pup which was the smallest bag ($34) but did not received the refund for the other bag which was much bigger and more expensive ($90) waited another day and called customer service, and was told that both bags were refunded, and I needed to allow a few more days since it might take 5-7 days, I of course waited, now going to 7 days I called again and was told that it showed that it was refunded and there was nothing that they could do, advised the customer service that I had contacted my bank and there was no refund pending to be posted on my account, when asked customer service to provide me with a tracking or record number of the refund so that I can contact my bank was told that I they couldn't provide me that, but that I will receive a call from a supervisor, well no call was received. The customer service is horrible and the food dangerous, if I wouldn't had notice the worms by looking closely when feeding my pups they would had eaten the worms which could had cause them to get sick. I DO NOT recomend this food, please look closely when feeding your pups this food. I have pictures of the worms all over the food. Totally discusting and dangerous for our 4 legged friends.

December 21, 2021
Unprompted review
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Reply from Just Right Pet Food

Oh Christy, I'm so sorry to read this. I've sent you an email following up just now. Please connect with us there. -Ashley

Rated 5 out of 5 stars

Great food!

My dog Princess loves her food, like the name states is JUST RIGHT for her!!
She’s happy and super active!
Thank you Just right!

December 17, 2021
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Reply from Just Right Pet Food

Thank you, Brian! :)

Rated 5 out of 5 stars

Perfect for my sensitive tummy puppy!

My puppy has a very sensitive tummy & I tried about 4 or 5 different foods from PetSmart and found Just Right online & have been so happy w/ this & so is Grover!!!!! He’s now 6 months old & this is our 2nd delivery, which is so convenient!!!!!

December 16, 2021
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Reply from Just Right Pet Food

Wonderful to hear, Shiela! Thank you so much for letting us know!

Rated 5 out of 5 stars

Comments from Ginger

We’re very happy with Gingers food, and everyone has responded with all of our needs. We have had to change our delivery dates a few times, which the website accommodates easily. We had sent in a question about adding blueberry to our mix, which your team responded. (We hope it’s something you will be adding). Keep up the great work, we’ll let you know if GINGER has any other comments.

December 13, 2021
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Reply from Just Right Pet Food

Hi Mark! Thanks for the great review. We're so glad Ginger is doing well.

Rated 5 out of 5 stars

Picky Puppy

I started my Yorkie, Bailey, on “Just Right” when he was 8 months old. He is very picky and doesn’t even like treats (at least none that I’ve found so far). He really wasn’t eating this too well but i talked to customer service and they were very helpful with feeding tips. Bailey just turned a year old and his food now has peas and carrots and other good things in it…he gobbled it down!

December 6, 2021
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Reply from Just Right Pet Food

Woohoo, Debi! Thank you so much for letting us know!

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