I am an ongoing and recurring customer. JSG is great! Just because you don’t see it on their website they still can likely get what you want. Responsive service. Custom club orders available. Great p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The clubs I ordered were unexpectedly delayed. Just Say Golf made me aware immediately upon learning of the delay and proactively offered a discount to make up for the unforeseen issue. They had promp... See more
I was hesitant to purchase from a website I never heard of before and that offered a discount on a top of the line product from a vendor that never discounts. But Just Say Golf delivered. The item s... See more
Purchasing these golf clubs couldn't have been easier. Although I was concerned about shipping and arriving in time customer service assured me they would be here and they were -- with days to spare.... See more
Company details
Information provided by various external sources
Just Say Golf sells premium golf clubs and golf equipment at discount prices.
Contact info
4921 N. Division St., 99207, Spokane, United States
- 865-325-9673
- Sales@justsaygolf.com
- justsaygolf.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Good place to buy your golf clubs…
Good place to buy your golf clubs online. Good prices, fast delivery, club were as promised...
December 21, 2024
I still have not received my purchase…
I still have not received my purchase and have sent emails to inquire on status. No one has returned my email
December 16, 2024
Reply from Just Say Golf
Dear Jennifer,
I sincerely apologize for the delay in receiving your order and for any frustration caused by the delayed responses to your emails. TaylorMade was experiencing system issues that impacted hundreds of collegiate golf ball orders, resulting in significant delays across the board. We understand how inconvenient this has been and regret the experience you’ve had.
While our responses were delayed, we did address your inquiries, and as a resolution, we have issued a full refund for your order. You should see the refund reflected in your account soon, depending on your bank’s processing time.
We truly appreciate your patience and understanding during this situation and greatly value your business. If there is anything else we can do for you, please don’t hesitate to reach out.
Best regards,
Kyle
Just Say Golf Customer Service
I wanted to surprise my husband with a…
I wanted to surprise my husband with a putter he’d been looking at through Prime on Amazon. It’s hard to surprise him because the account is in his name and he usually gets the packages off the front porch. I decided to find a company and order the putter. When I purchased it, I wrote a note asking when it would be delivered so I could intercept it. Kyle Wetstein emailed me with a helpful response. He put in a link so I could track the package and told me it was a three day UPS delivery. Sure enough, I was able to intercept it and surprise 😯 my husband!!! Please let Kyle know I will not forget his kindness. Sincerely, Elizabeth Myers
December 15, 2024
Still haven't heard a status update on…
Still haven't heard a status update on my order, which was placed a month ago. It seems as if it's in limbo - I emailed customer service and haven't received a response.
December 15, 2024
Reply from Just Say Golf
Dear Blaire,
I sincerely apologize for the delay with your order and for the lack of timely communication regarding your inquiry. Due to system issues on TaylorMade’s end, many collegiate golf ball orders experienced unexpected delays. We completely understand how frustrating this has been and regret any inconvenience it has caused.
While your order was ultimately fulfilled, we processed a full refund as a courtesy for the delay. You should see the refund reflected in your account soon, depending on your bank’s processing time.
Please let us know if there’s anything else we can do for you. We truly appreciate your patience and understanding.
Best regards,
Kyle
Just Say Golf Customer Service
Stay away from this site
Stay away from this site. I ordered golf balls more than a month ago , never came and never got another email about it despite trying to get in contact with them. Stole 70$ from me
December 17, 2024
Unprompted review
Reply from Just Say Golf
Dear Cory,
I sincerely apologize for the frustration and inconvenience you've experienced with your order. TaylorMade was experiencing system issues that affected hundreds of collegiate golf ball orders, resulting in significant delays across the board. We understand how disappointing this situation has been, and we regret that our response times did not meet expectations.
Please know that we would never intentionally take money without fulfilling an order. While your order was delivered later than expected, we processed a full refund of $70 as a courtesy due to the inconvenience. You should see the refund reflected in your account soon, depending on your bank’s processing time.
We truly appreciate your patience and understanding, and we regret that this experience did not meet your expectations. If you have any further concerns, please don’t hesitate to reach out.
Best regards,
Kyle
Just Say Golf Customer Service
Terrible experience
I still haven’t received my order and it’s been over four weeks. I emailed for an update and have not received a response. At this point, im just going to submit a dispute with my credit card to get my money back
December 11, 2024
Reply from Just Say Golf
Dear Kevin,
I sincerely apologize for the delay with your order and for the lack of timely communication regarding your inquiry. Due to system issues on TaylorMade’s end, many collegiate golf ball orders were delayed longer than expected. We understand how frustrating this has been and regret any inconvenience it has caused.
While your order was ultimately fulfilled, we processed a full refund as a courtesy for the delay. You should see the refund reflected in your account soon, depending on your bank’s processing time.
Please let us know if you need any further assistance, and again, we truly appreciate your patience and understanding.
Best regards,
Kyle
Just Say Golf Customer Service
Exceptional Buying Experience
Awesome product, good prices and easy to order custom clubs.
December 10, 2024
My experience with Just Say Golf was…
My experience with Just Say Golf was awesome. I ordered the wrong color golf bag as a Christmas gift and with no questions asked, they let me exchange for the correct color. They even sent the correct color before they got the incorrect color back. Great customer service.
December 9, 2024
The golf bag I ordered is such a…
The golf bag I ordered is such a different color than what appears on your web page. I tried reaching out about a refund or return and your web site wouldn’t allow my inquiry? Could someone please reach out to me about my purchase?
December 6, 2024
Zero communication
Zero communication. Pushing a month since the order was placed and no item. Only communication was when I called 3 weeks in to find out status. Was told item was shipping next day. No item. No communication. No tracking number. Very frustrating
December 5, 2024
Reply from Just Say Golf
Dear Paul,
I sincerely apologize for the frustration and lack of communication you experienced. We did attempt to reach out to you on multiple occasions, but it appears our emails may have either been filtered into your spam folder or blocked by your email server. We regret that you did not receive those updates and understand how this added to the frustration.
Your order has since been fulfilled, and as a courtesy for the inconvenience, we have issued a partial refund.
We truly appreciate your patience and understanding. If there’s anything else we can do for you, please don’t hesitate to reach out.
Best regards,
Kyle
Just Say Golf Customer Service
The only place that I will order golf accessories from now on!
I was concerned about being able to get my gift in time for Christmas, the fella that I spoke to on the phone was so nice and reassuring. My gift came in plenty of time, perfectly packaged and was exactly what I ordered! My husband was thrilled with his new ping bag for Christmas!
December 2, 2024
Customer service was awesome
Customer service was awesome. When there was an issue with the order, they reached out immediately.
November 29, 2024
Quality merchandise at the best price
November 29, 2024
Scam site
I ordered a golf bag from just say golf for $217 for my boyfriends Christmas present yesterday. During the check out procedure I got a notification saying that my payment was declined. I went to check my bank account and the money had been taken out already. I emailed Justsaygolf immediately to tell them and that I hadnt received any confirmation or order number. I have emailed them again today and via instagram messenger but nothing back no reply!!. I am very disappointed and upset as this is a gift and I have nothing to show for it - i guess just a very expensive mistake!!
December 8, 2024
Unprompted review
Reply from Just Say Golf
Hello Juliette,
Thank you for reaching out and I apologize for any confusion.
We replied to your email on 12/9/24, here was the reply that was sent from our team:
"Hi Juliette,
It looks like your transaction was declined by our payment processing company. We have strict fraud filters so the billing details on your order may not have been an exact match to the billing address on your card.
It also looks like you may be trying to place this order from outside of the USA. Our payment processing company can reject orders for cards that aren’t USA based.
The transaction you’re seeing on your bank/card details is a temporary transaction and will be re-dispersed to your account once your bank or credit card company has processed it.
If you would like to re-place your order, we ask that you use PayPal, Venmo, Apple Pay, or Google Pay to keep yourself and our company protected in the transaction.
Please let me know if you have any other questions or need further assistance."
Please give us a call at 1-888-574-8880 or reply to the email sent from sales@justsaygolf.com and we'd love to help get this sorted out.
Thank you,
Kyle
Customer Service
Just Say Golf
Isaac loves his new hybrid custom fit…
Isaac loves his new hybrid custom fit club. The website allowed him to custom design to his specs as NEEDED.
Small business provides HUGE value for this demanding CPA that's also a small business owner too !!!
Thanks for the outstanding customer service level, follow up support, and very personalized approach to the highest level of service and quality !!!
MLG-CPA Rates 10 star out of 5 level scale !!!
October 25, 2024
Just sayin
I just have to say, I love JUST SAY GOLF. SEND ME MORE FREE GOLF BALLZ PLZ!!!!!
October 7, 2024
My recent experience with customer…
My recent experience with customer service exceeded my expectations! They were quick to resolve my issue and were incredibly kind in doing so.
October 21, 2024
Time and service
September 13, 2024
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