Placed my first order with Justthebrush.co.uk a few days ago. Unfortunately, they didn't have the items I ordered in stock but immediately made contact with me , refunded me and send me a great repla... See more
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See what reviewers are saying
I found this the only place I could get the size and make of brush I wanted fast service I was very impressed
The whole process was very efficient. The order was confirmed, I was told when the item had been despatched and it arrived sooner than expected. The brushes were well packed and in perfect condi... See more
Good comms, speedy delivery with frequent updates throughout the process , can’t ask for more!
Company details
Written by the company
"Just the Brush" is an online store specialising in brushes. We are a small, independent retailer with over 20 years of experience in the art materials business. In 2015, we made the decision to specialise and move our business online. Drawing from our collective experience, we stock quality products from both big brands and smaller ones.
Contact info
United Kingdom
- justthebrush.co.uk
Although Royal Mail took 5 days to…
Although Royal Mail took 5 days to deliver, Hayley at Justthebrush gave a masterclass in customer service.
Will definitely shop with them again
Great service
Very good and reasonably priced
Very helpful as i was needing some…
Very helpful as i was needing some brushes and they arrived in good time. Look forward to buying from you guys again in the future.
The whole process was very efficient
The whole process was very efficient. The order was confirmed, I was told when the item had been despatched and it arrived sooner than expected.
The brushes were well packed and in perfect condition.
I will buy again from Just the brush.
Excellent service
Excellent service, I made an error on my order and an email was promptly replied and exchange sorted. Thank you
The brushes arrived on time and were…
The brushes arrived on time and were really well packed, which doesn't happen that often, impressed. Will use again.
Good
Good, useful it could be posted through my door as arrived when I was out. Would use again
Pleased with the product will recommend
Artist sword brush
Ordered an artist sword brush.
Quick delivery and brush exactly what I wanted and works perfectly.
Prompt delivery via reliable courier…
Prompt delivery via reliable courier (royal mail) competitive price and the product looks good so far.
Very prompt service in a busy period.
My order was placed in the busy post Christmas period and was dealt with promptly.
Brushes were a gift for my Son
Brushes were a gift for my Son, he is delighted!
There was an issue with delivery, but JustTheBrush Customer Service was outstanding!
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