Just Tyres Reviews 

18,916
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, often highlighting the smooth process from online booking to fitting. Many people found the staff to be friendly, professional, and helpful, with several reviewers commending their knowledge and positive attitude. The pricing is frequently mentioned as excellent and competitive, offering great value compared to other providers, making the overall experience very satisfying. However, some customers also noted issues with pricing, finding significant differences between online and in-store quotes. A few other people also felt that the quality of work was inconsistent, citing instances of scratched wheels, dents to their vehicle, or the use of second-hand parts. Additionally, some reviewers experienced service problems such as unexpected branch closures, incorrect parts being ordered, or long waiting times for appointments.

What people talk about most

Service

Reviewers frequently express satisfaction with the service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting competitive and excellent pricing for... See more

Product

Customers consistently note ambiguous experiences with the product, specifically tyres. Many reviewers praise... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and efficient to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Derek & Ian worked on fitting 2 tyres. Both were professional, courteous & knowledgeable. They explained the machinery being used and clearly take care & pride in the service they offer. I’m definitel... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(18,916)

3,603 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good service and staff

booked online previous day. Slight hiccup easily rectified. Good pricing with good service, quickly carried out the work to a good standard.

June 21, 2026
Rated 5 out of 5 stars

Fast service

Fast service, The tyres I ordered arrived early and I was contacted to see If I could bting the vehicle in sooner. The install did not take long and I was up and away before I knew it.

Thank you!

July 12, 2026
Rated 5 out of 5 stars

Great service

Great service. A little behind on bookings, but to be expected and they made me fully aware when I got there. No issue waiting. Friendly customer service.
Great you can order and book online.

July 9, 2026
Rated 1 out of 5 stars

Wheel balancing issue not resolved

Got all four tyres changed at the Woodley branch and everything seemed fine at first. However, I don’t regularly drive on motorways, so it wasn’t until a month or so later that I noticed a significant vibration through the car between 50–70 mph that wasn’t present before the tyres were fitted.

I returned and asked them to check the wheel balancing, as balancing is part of the tyre fitting service. I was told that because it had been more than two weeks since the tyres were fitted, I would have to pay to have the wheels rebalanced.

As the vibration only became apparent during motorway driving, I wasn’t prepared to pay for a rebalance, so I took the car elsewhere. They rebalanced all four wheels and the vibration disappeared completely.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy experience, very happy.

Online error the day before where I nearly ordered with a different company. Glad it happened though as searched again and found Just Tyres which showed the same tyres I was going to buy elsewhere, was cheaper with them. Using the site was easy and booked in with a local tyre fitter within a couple of days which were also great. Really happy with the service. Will use these again.

July 3, 2026
Rated 5 out of 5 stars

Perfect service

Perfect service, very professional and very pleased with my new tyres. I would definitely recommend Just Tyres, Oxford Road, Reading. Thank you!

July 15, 2026
Rated 2 out of 5 stars

Ordered paid and booked in for two…

Ordered paid and booked in for two tyres to be fitted at Bletchley MK branch
Two days before appointment they called to say tires won't be in for a week.
I said I would wait for the tyres.
Then they phoned to say the tires were in so I rebooked.
The day before the fitting I phoned to double check and only one tyre was available,so I asked for a refund and went elsewhere.

July 10, 2026
Rated 5 out of 5 stars

Why go anywhere else

Went online and ordered two tyres, quick, easy and a great price.
Booked a time and turned up, the guy on reception was friendly and helpful.
Said it would take about an hour, so I went for a walk into Lewes town.
When I came back it was ready and they checked my other tyre pressures also.
An amazing experience.
Have booked another two tyres for my wife's car.
Why go anywhere else.

July 10, 2026

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