Just Tyres Reviews 18,697

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting its efficiency and speed, often exceeding expectations. The staff consistently receives praise for being helpful, polite, professional, and knowledgeable, contributing to a positive overall experience. Many people appreciate the competitive pricing and the ease of the booking process, which allows for convenient scheduling. However, some customers experienced issues with product quality, including damaged wheels and misaligned steering after service. There were also occasional complaints about delays in service, incorrect tire pressure, and a lack of communication regarding additional services.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and speed of the work, with... See more

Staff

Consumers find staff to be positive, often describing them as friendly, polite, and efficient. Many reviewers... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Reviewers mention ambiguous feedback about product, with some customers praising the value for money and... See more

Booking process

People report positive experiences with the booking process, finding it easy and straightforward to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more

Rated 5 out of 5 stars

Visited Discount tyres to get myself two front tires fitted. Was told it’s easier to order online then book in to get them fitted. So I did. The online pricing was better than the shop and I could als... See more

Rated 5 out of 5 stars

I needed a pair of tyres replaced urgently and was great to find a tyre company that I didn't have to wait days to get my tyres changed and at a time that suited me unlike some well known companies... See more

Rated 5 out of 5 stars

Ash, the Manager of the Wakefield Just Tyres, not only knows his business, I mean REALLY KNOWS, but he is passionate about delivering outstanding Customer Service. Ash gave me a great price on large... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Customer Service from Derrick…

Excellent Customer Service from Derrick at Just Tyres in Chesterfield, very helpful , friendly and went out of his way to help me with my tyres as the locking nut wasn’t the correct fit .. helped me to sort everything , will definitely keep my custom there and highly recommend to anyone

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ash gives great service at Just Tyres

Ash, the Manager of the Wakefield Just Tyres, not only knows his business, I mean REALLY KNOWS, but he is passionate about delivering outstanding Customer Service.
Ash gave me a great price on large Pirelli tyres for my Maserati. They look and perform great. Thanks again Ash!

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

We pre-booked a pair of tyres to be…

We pre-booked a pair of tyres to be replaced and re-alignment of the front tyres due to wear on the outside edge. Took 1.5hrs and the alignment was done incorrectly or not at all. Jad to get the car checked and realigned at another garage due to the handling of the car.

June 15, 2026
Rated 5 out of 5 stars

Great staff

Very helpful and accommodating The location at Bedford is on a busy road, but I still use them as staff are good and prices competitive if bought online.

June 14, 2026
Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward to order - excellent communication via emails. Value for money to purchase with a bonus small money off voucher and fitting was done at the time and place booked 😀

June 14, 2026
Rated 1 out of 5 stars

poor service and customer service

On May 18, 2026, I went to the Just Tyres garage in Strood to change two front tires and get an alignment. The employee said it could take 50 minutes and that I could go shopping if I wanted because there are many shops nearby. I went, so I didn't check if he had done the alignment. When I arrived 30 minutes later, it was already done. On June 17, 2026, less than a month later, I changed the rear tires and asked for an alignment at another garage near my house (STS Tyre Pros). To my surprise, the rear alignment was fine, but the front wasn't. I went to Just Tires and spoke with Zack, who said that the alignment had been misaligned in 29 days. I only use the car to go to work; I live in Gillingham and work in Bluewater, and I only use the motorway. How is it possible that the steering is misaligned? I do not recommend this garage (Just Tyres) because of their poor customer service and the service they provided me.

May 18, 2026
Unprompted review
Rated 4 out of 5 stars

Easy online but not so quick that day

Easy online but not so quick…
I used the Aylesbury branch of Just Tyres to buy online, book an appointment and fit, track and balance 4 new tyres for my Volvo SUV. I used Google AI to tell me a good rated company locally that stocked the right tyres and it took me there. That was all super easy and took minutes to do online. When I arrived they were helping a lady who had had some malicious damage to her tyres. They were very sympathetic and kind to her. I left my keys and went to work remotely from the cafe up the road. They said they were running late. I called before I returned and they needed a while longer. It was a great service by lovely human beings but it did take them 2.5hrs to fit my tyres even though it was all booked in (so I held back a star). With some tighter management they could be a bigger business - making the most of the Google boost right now… but then it wouldn’t be the same place.

June 13, 2026
Rated 5 out of 5 stars

Aware Of tyre delivery status

Turned up and the tyres were there, appreciated that the team on site had said it had been a close thing, this showed they had been monitoring the situation.
1/2 hour and the tyres were fitted. Great

June 11, 2026

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