Just Tyres - Luton Reviews 

368
TrustScore 4.5 out of 5

4.6

Unit 2 Windmill Trading Estate, Thistle Road, LU1 3XJ Luton, England, GB


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Rated 3 out of 5 stars

Good price on tyres, but despite requesting 35psi in rear tyres, they were only inflated to 32psi. Also correct torque for wheel bolts is 110nm, but they were torqued to 140nm, as confirmed on sales i... See more

Rated 5 out of 5 stars

Fantastic customer service from the Just Tyres , Windmill Trading Estate in Luton. Big shout out to Zac ( the manager) and Reece!! They know their stuff concerning tyres , showing me the tread and ho... See more

Rated 5 out of 5 stars

Zack you are an absolute star! I bought the incorrect size online, spoke to head office who quickly and swiftly resolved the issue. Zack was backed up and alone in the workshop and despite all t... See more

Rated 5 out of 5 stars

absolutely excellent service. I had all 4 tyres changed on a Mercedes E class. All 4 tyres were replaced without leaving any marks at all. Wheel bolts were manually torqued up (no air guns!) over... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Windmill Trading Estate, Thistle Road, LU1 3XJ, Luton, England, United Kingdom

  • 01582788327

4.6

Excellent

TrustScore 4.5 out of 5

368 reviews

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4.6

All reviews

(368)

3,643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I hit a pot hole which popped my tyre. Looking for a replacement online I found Just Tyres. Their prices were competitive and I highly recommend ordering online.
In store I was treated with friendly and efficient customer services. Thank you!

December 15, 2025
Rated 5 out of 5 stars

Great service

The online response, and service in the fitting centre were great, and product was as seen online.

December 2, 2025
Rated 4 out of 5 stars

Best check before turning up for fitting if you have a specific brand preference

I ordered tyres online and booked to have them fitted. I was contacted immediately to advise there would be a delay in delivery so re-booked the fitting. When I arrived I was told that the tyres I had ordered had not been delivered but that alternatives were available. This issue had been arranged between the fitting branch and head office. I was content with this as I had no preference as to tyre brand but they did have all my details had they thought to call, text or email me concerning the change. I am pleased with the tyres, the fitting service and the cost.

November 25, 2025
Rated 2 out of 5 stars

Good tyre fitting everything else a let down

Reception area was dirty and digusting workers were no care attiuded telephone ringing all the time no one answering it loss of customers from no one to answer it as they were busy fitting tyres only good thing was they did not damage my wheels after mess up only getting one delivered so had to wait another day also one worker had a reflective coat on with a different business on the rear on coat not a good look for just tyres

November 19, 2025
Just Tyres - Luton logo

Reply from Just Tyres - Luton

Thank you for sharing your feedback. We're sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

Rated 4 out of 5 stars

Easy to find prices

Easy to find prices, and to book appointment.
Toilet was filthy.
Could do with a coffee machine, and maybe some magazines to read whilst waiting.
Good service with having the tyres fitted.👍

November 17, 2025
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. I was refused service as I missed my appointment window by literally two minutes. I was late two minutes due to heavy rain causing slow traffic (yellow waring issued). I ask twice if my tyres can be fitted. I was told by Darrell, the only member of staff, who was working on a different car during the slot assigned to me, who with the condescending and ignorant approach informed me that I missed the appointment (even by two minutes) thus he will not fit my tyres and as he is a big manager of this place and his decision is final. There were no other cars waiting. He was just finishing one job. Absolutely discussing. Someone with that approach and massive lack of interpersonal skills should never been a manager.

November 14, 2025
Unprompted review
Just Tyres - Luton logo

Reply from Just Tyres - Luton

We are sorry your experience did not meet expectations. This is not the level of service we aim to provide, and we’ll be discussing it with the team to make improvements. Thank you again for sharing your feedback, it’s truly appreciated. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

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