Just Tyres - Solihull Reviews 

546
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TrustScore 4.5 out of 5

4.7

Hermitage Road, B91 2LJ Solihull, England, GB

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Rated 4 out of 5 stars

Error made at depot with wrong size front tyres ordered. Handled well by Depot Manager. Apologised and offered alternative at discounted price with free tracking thrown in. Also confirmed would mat... See more

Rated 5 out of 5 stars

Booked online given a time slot for replacing two tyres, arrived in early but only had to wait five minutes before entering the garage. Excellent service quick and professional guys knew their jobs... See more

Rated 5 out of 5 stars

The price of the tyres and alignment was the cheapest compared to other providers for the same tyre brand and service. The service was great, I was kept up to date, informed on progress. The st... See more

Rated 5 out of 5 stars

Unfortunately there was a little wait time because they were so busy, but they completed my tyre change very efficiently. Will certainly have my rear tyres fitted by them when necessary.

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Hermitage Road, B91 2LJ, Solihull, England, United Kingdom

  • 01212228237

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

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Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(546)

3,688 reviews in the last 12 months

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Rated 5 out of 5 stars

The Solihull team provide a…

The Solihull team provide a fast/efficient tyre changing service..

July 7, 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thanks for the great feedback! We're glad to hear the Solihull team delivered fast and efficient service. We’ll be sure to pass on your kind words to them.

Rated 5 out of 5 stars

4 New tyres fitted and balanced

4 New tyres fitted and balanced, tracking adjusted all at a great price and in and out in less than 30 minutes. The Team at Just Tyres Solihull are polite, friendly and professional… great Team and can’t thank you enough. Cars handling and ride are noticeably better too so I am very pleased

June 17, 2025
Rated 5 out of 5 stars

Great service friendly staff

Great service friendly staff

June 18, 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thank you so much for your kind words! We're delighted you found our team friendly and the work up to standard. We truly appreciate the support!

Rated 2 out of 5 stars

Probably best avoided...

Ordered a pair of premium tyres. Price was good and they were able to get the model I wanted. I had had the wheels refurbished, so I left them with the centre to speed up the process. They then asked me to pay an extra charge for installing the wheels on the car, despite having quoted, and received payment, on a 'fitted' basis including wheel balancing. Not only was the fitter unable to point me to any terms mentioning such a charge, he also used dismissive language and refused to liaise with the company's customer service department in order for a solution to be found. He repeatedly made clear that he considered the issue to be confined to my relationship with 'head office' and was completely unwilling to reason with my suggestion that, as far as I was concerned, he was the face of the company.

Once I threatened his head office colleagues with a Trading Standards report and a County Court claim, I was invited back to the centre where the wheels were installed for me, without any apology or compensation for the time I lost.

The guys who did fit the wheels were both pleasant (the original fitter wasn't involved) and efficient...but it seems like they forgot to double-check the pressures as I thought I'd have a look the following day and both tyres were seriously overinflated (36psi instead of 29).

All in all, the job did get done, I didn't overpay and no kittens/nuns lost their lives in the process, but I don't think I will be going back in a hurry.

June 12, 2025
Rated 5 out of 5 stars

Two good lads with a bit of banter….

The two fellas who did the work were welcoming, humerous, chatty and all round good lads. They made my visit a pleasure. I was in for 1 x tyre renew which I paid for online and was cheaper and a better experience than I had from my last visit to another tyre company called Kwik Fit. Would defo recommend Hermitage Rd Solihull for a Just Tyres visit.

June 9, 2025
Rated 2 out of 5 stars

Fitted 2 brand new tyres

Fitted 2 brand new tyres, asked the technician for what the correct tyre pressure should be. Despite giving us the advice, and talking £45 for realignment, discovered completely wrong pressure was put into each front tyres. Friendly staff but let down by their actions.

May 7, 2025
Rated 5 out of 5 stars

Online tyre

Ordered my tyre online turned up 10 minutes early straight into a bay tyre fitted and back on the van in 15 minutes no hassle service.

April 11, 2025

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