I felt the team at St Neots actually wanted me to be a long term repeat customer. The four tyres were fitted quickly and checked for alignment - all within the time period the manager had sai... See more
Location
Switch locationUnit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW St Neots, England, GB
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See what reviewers are saying
Price was good, Unfortunately young inexperienced operatives left to do the work, manager guy not interested and after a tyre removal machine broke down, he was on phone in car park for 20mins befor... See more
Just Tyres at Eaton Socon are brilliant, took my car in as it had failed the mot on 2 tyres, Rob the manager, (I think that’s his name), actually said that they all needed replacing as the other two h... See more
Thanks to the guys at St Neots. Turning around our replacements & tracking within 90 mins on a Saturday with no notice. They handled a very impatient lady (I needed to be somewhere….) organising her t... See more
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW, St Neots, England, United Kingdom
- 01480802129
3.8
Great
424 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 week
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They tried to pretend they had done the…
They tried to pretend they had done the wheel balance. When I pushed for clarity over whether actually had done they the wheel balance or not someone then went to do the work but couldn’t actually achieve the task.
February 28, 2024
Reply from Just Tyres - St Neots
Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to receive a one star review. We would really appreciate the chance to discuss your comments further and if you haven't already done so, could you contact us on either 01908 364700 or customerservices@justtyres.com to allow us to look into the situation further. Thank you
Friendly and helpful
Got there early car taken in and done before appointment. Only glitch was the computer said no lol. All was sorted with a phone call great experience and had a laugh with the guys in there 5star.
February 26, 2024
Poor customer service
Poor customer service, rude men who don’t know how to communicate with a woman other than grunting at them or the floor. Didn’t even get a hello. Finished up with chucking my emergency tire in the back, no effort to put it away under the boot.
February 16, 2024
Don’t bother booking - they make you wait anyway!
Despite pre-paying and booking a timed appointment online, staff seemed more interested in dealing with others who had just driven in off the street…
I was kept waiting for 25 minutes past my appointment time, even though I’d arrived early.
I was finally asked to drive up, despite pointing out that two others cars were still in the fitting bay, I was grumpily told to do it anyway. And then of course, another fitter told me to move my car out of the way, so the other cars could get out - what are they playing at?
Finally had tyre fitted, quickly done - butt when I asked what had happened to cause the flat tyre, I just got a shrug.
It definitely felt like service with a sneer… as a woman, I felt they were trying to make me look stupid and certainly made me feel uncomfortable.
We’ve used Just Tyres for around 20 years for both vehicles in our household, this time service was poor - so neither I or husband will be going back again, we will be looking for another tyre company.
January 27, 2024
Ease of arranging tyres and fitting
February 4, 2024
Web price cheaper than the shop price
Made an appointment to check the tyres, but when came in, you have to join a queue, and wait 30 minutes.
Then the shop gave a price for two new tyres, which as it turned out were the wrong type for the car.
Checked the price on the web and it was £40 per tyre cheaper! So beware! All sorted though. The web price was competitive though.
But when fitting, they fitted the wrong tyre to begin with, and it was lucky I spotted it. Then they inflated the tyres to the wrong pressure and forgot to replace the dust caps.
So use with care!
February 1, 2024
Nice lads
Nice lads, good service, decent price and local. Very happy to use them again.
January 23, 2024
First class service with a smile
Welcomed pleasantly on my arrival. Chap listened to me with his full attention. My car was ready on time for collection and full explanation given to me.
January 10, 2024
Good friendly staff
January 8, 2024
Staff where very helpful and offered a…
Staff where very helpful and offered a good service.
January 2, 2024
Life savers!
Came out of work to find a completely flat tyre… pumped it up and drove round the corner to these guys, even though they was busy they were polite and got me in. Whole thing changed within around 30 mins - nice guys too. Will for sure use again if I ever need too! Thank you
January 3, 2024
Unprompted review
Great!!
Easy to use - booked on line, good prices and choice and all ready when we arrived! Can’t fault.
December 12, 2023
Booked a tyre change online... but should have gone elsewhere.
Booked a tyre change online, along with a wheel alignment. Had to wait aound for an extra hour the nice valve covers I came in with were not returned, and they claimed the wheels had been aligned when they had not even been checked. Avoid.
December 7, 2023
Reply from Just Tyres - St Neots
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. Regrettably on occasions work can run over meaning that we cannot see you at the exact time of your appointment. However, if this happens, we do ask our team to keep customers up to date with any delay and apologise for any inconvenience caused as a result.
Great service
Great service. Professional.
Car runs so much better now.
Thank you to the guys.
Definitely recommend
December 8, 2023
Unprompted review
Not the best service
Not the best service. I have changed tyres there half a dozen times but one of the employees seemed angry I was there for some reason. They also refused to check for alignment. I will look for a different place next time.
November 30, 2023
Reply from Just Tyres - St Neots
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Please be assured that your feedback has been given to our Divisional Manager who will discuss with the team directly and identify any additional training requirements. This is not our normal level of service and we would like to apologise for any inconvenience caused as a result.
Good service
Good service, quick turn around. They said they were running 30 behind apologised my tyres were being changed within them 30 minutes.
November 20, 2023
Booked appointment and paid on line
Booked appointment and paid on line
On18th November for 21st November at 4.00pm. On arrival 2 young fitters took the 2 wheels off my car and removed tyres from wheels, then looked for the new tyres. They couldn't find the tyres
so they made a phone call and said that the tyre would be in the next day. They replaced the old tyres back on the wheels and said that they would call me the next day when the tyres come in.
No one rang the next day, I rang at 1.30 that day and was told that the tyres had just come in, but they couldn't fit them until the next day. So on the 23rd November they fitted them. I also paid to have the alignment done, but don't know how they did that with no lift 🤔
November 18, 2023
Reply from Just Tyres - St Neots
Thanks for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are sorry that the tyres didn't arrive in time for your original fitting. Very occasionally our suppliers are unable to deliver the tyres on time but you should have been advised before setting off and so we would like to apologise for that and the additional delay incurred. I can confirm that the wheel alignment we carry out does not need a lift to be carried out. Thank you for taking the time to bring this matter to our attention and once again we apologise for any inconvenience caused.
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