Just Tyres - Strood Reviews 

325
•
TrustScore 4.5 out of 5

4.7

Unit 4 Newlands, Knight Road, ME2 2AQ Strood, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Booked on line , drove up car straight in no fuss, car worked on and two tyres changed and sorted. Asked while wheels off if they could check discs and pads which they did and confirmed all ok. Great... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied

Rated 5 out of 5 stars

I went to the garage today to repair a slow puncture I have had for a while. I mistakenly indicated the wrong tyre when asked to indicate the faulty one. After checking and finding no leak, I was not... See more

Rated 5 out of 5 stars

Arrived home from work and heard a hissing sound from the offside front tyre, phoned Just Tyres Strood and said I need a new tyre, they stated let’s see first as we may be able to repair it, within th... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 4 Newlands, Knight Road, ME2 2AQ, Strood, England, United Kingdom

  • 01634624296

4.7

Excellent

TrustScore 4.5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(325)

3,696 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with tyres would recommend

Happy with tyres, reasonable prices, good service, friendly staff. Gave 5 stars no problems, only with my car and gad to carry the tyres needed and refund the remainder. Would definitely recommend to friends and family

October 13, 2023
Rated 3 out of 5 stars

Wrong information given

I took my s max in to have all 4 tyres done. They told me I need break pads and discs all round the car, also said it’s like my car has no breaks. Obviously having children in the car and being a mum of 3 I panicked, phoned my husband when I left the garage and told him. He checked them and so did my father in law and brother in law who are mechanics which said they don’t need doing, there plenty of pad on my breaks and the discs are fine. I feel they took the mick a bit because I was a woman on my own. Please be careful. Always get a second opinion before placing an order.

September 26, 2023
Rated 5 out of 5 stars

Great Job!

I dropped my car off at Just Tyres in Strood, kent, at the alotted time of 8.30am (booked online) last Saturday morning. The chaps were ready for it and went to work replacing four tyres and doing the tracking while I went for some breakfast and within the hour everything was complete and I was away. Excellent service, I wish everything ran so smoothly. I'll definetly recommend Just Tyres to friends in future.

September 13, 2023
Rated 3 out of 5 stars

I liked that they were able to fit me…

I liked that they were able to fit me in at short notice but everything else i disliked, when I phoned the young lad said they didnt have the budget tyre in I ordered, yet when I rang H O they told me they did,
when I asked if he had checked my back tyres he said he had , but as I was travelling my warning light cam e on to indicate I had a problem with my tyres and it was almost deflated.

August 21, 2023
Rated 2 out of 5 stars

Not a good experience with Strood branch

I didn't have the best experience at the Just Tyres Strood branch. The guy sitting at reception was rude and unable to give clear and concise information. While waiting at the reception area for my car wheels to be changed, he argued with one customer and asked him to leave, then later banged the door and used the word "wan****". I have also booked the pro Alignment of tyres, and once finished, my car was still leaning towards the right, and the steering was heavy. I called the Strood branch again and told them about my experience. The same receptionist guy took the call and asked me to come back. I asked him if he wanted me to come today or later in the week, and he asked me to come today. I travelled back to the shop and asked him how long will it take. He was like I am unable to give you any timeline now and I was like Should I wait for 1 hour or 2 hours he casually said he didn't know but would give me a call back once ready. I went away and started roaming around the town and called them myself after one and half hours, and he said, come and collect your car. On my way back, I still noticed that the vehicle was leaning towards the right, and the problem was still not fixed. I am not bothered to call them back as it would be a waste of time and trip.
I had used Just Tyres in the past and had a wonderful experience with the Tonbridge branch.

August 4, 2023
Rated 3 out of 5 stars

Unhappy customer

I had booked my car in to the strood branch to have 2 tyres and tracking done at 15.00 hours.
On my arrival the manager was rushing around to go out,didnt stop for one moment to sort my appointment out,the 2 lads working in the workshop were busy on 2 cars.
Lucky enough I had taken my newspaper with me,
When I left with the car finished it was 16.40.
The eldest lad who done the invoice apologised for the wait.
I will be honest with you if I hadn't had
Paid already for the tyres,I would have walked out,because of the non attention of the manager,who for 1,or 2 mins could have attended me on entering your property.

July 30, 2023
Rated 1 out of 5 stars

Dont bother

Worse place i have experienced
Staff not happy with company. Swore a lot .did not need to know as a customer. If that disgruntled .leave

July 18, 2023
Rated 4 out of 5 stars

Good Range of Tyres

Good Range of Tyres - for ALL Budgets.
Had to re-arrange appointment and had no issues.

Happy with the tyres and the price paid.

This is the second time i visit this centre, had very friendly guys the first time I visited.

this second time - the Guy really look like he didnt want to be there.

July 1, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look