Just Tyres - Tonbridge Reviews 

493
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TrustScore 4.5 out of 5

4.7

5 Riverside Industrial Estate, Vale Road, TN9 1SS Tonbridge, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Met on arrival (5 minutes ahead of my booked slot). Handed over lock item and keys, mentioned a slight wobble on steering at speed and was settled to waiting room. When changing the tyre on one wh... See more

Rated 5 out of 5 stars

I had the unfortunate experience of having to visit on 3 occasions. Once due to tyre not arriving as expected. Unable to fit the following day. Second visit a three year old tyre was sent, so not fitt... See more

Rated 5 out of 5 stars

The level of customer satisfaction would have been 11/10 if possible, I had an appointment scheduled and sought an amendment which proved difficult given other bookings , however they asked if I could... See more

Rated 5 out of 5 stars

Ordered on line really easy, staff at Tonbridge depot really helpful and went the extra mile. Would definitely recommend many thanks.


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 5 Riverside Industrial Estate, Vale Road, TN9 1SS, Tonbridge, England, United Kingdom

  • 01732622473

4.7

Excellent

TrustScore 4.5 out of 5

493 reviews

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Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(493)

3,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered some tyre for a fitting but didn’t arrive

Ordered some tyre for a fitting the following day which was what they advertised and why I went with them , the tyre didn’t turn up so the tyres fitter were stranded. Spoke to head office, no remorse, just said that was the way is was my wasted time seemingly unimportant , would have expected some kind of reduction in price for the inconvenience but they said no. So I cancelled my order . Things happen, which I appreciate, but to offer no reduction or some other kind of minor compensation was poor.

December 12, 2025
Just Tyres - Tonbridge logo

Reply from Just Tyres - Tonbridge

We’re sorry to hear about your experience and the inconvenience caused by the tyre not arriving as expected. We understand how frustrating this must have been. Your feedback has been passed on to our management team so this can be reviewed internally. Thank you for taking the time to share your concerns.

Rated 2 out of 5 stars

What a ridiculous experience at Just…

What a ridiculous experience at Just Tyres today. And if it wasn’t for the guys at the branch who were helpful and professional this would be a 1 star review. Here’s the saga. Booked with Blackcircles for 2 tyres to be fitted and 4 wheel alignment for 10.30 am. Got there on time only to hear them tell the customer in front of me that Head office had double booked the slot. He then said he could come back after 2 pm. I then told them I was here for the 10.30 slot only to be told that was the slot that was overbooked. They said I could come back at 11.30. Came back had the tyres done, but when I checked the tyres, they had put the wrong make on. Told the guys and they said they were the tyres Blackcircles told them to fit. I showed them the printout showing what the order should be. They apologised got on the phone and told head office no one had let them know about the new order. They then managed to offer me a slot for Saturday but I went for a Monday one. Just hoping now things go right on Monday.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Just Tyres - Tonbridge - Excellent Service

Upon arrival we were welcomed by the staff and all was ready for the full tyre replacement. The staff were both friendly and knowledgeable. We drove the car into position and exited the vehicle We were offered refreshments. The old tyres were inspected on the vehicle and we were advised their observations regarding the tyre wear, we were shown where on one front tyre the tracking has become out and advised how this had probably occured. We had considered this to be the case and had already ordered and prepaid for full tracking

We were advised the longevity of the work and decided to walk into the town area to secure a few items.

We returned at the indicated time the job had been completed and the car was available to go.

Everything was as should be expected, the job was well planned and done, the staff excellent and the price very competitive, the tracking service was especially attractively priced

I can fully recommend Just Tyres and especially the staff at the Tonbridge Kent branch

November 18, 2025
Rated 5 out of 5 stars

Good price

Good price, technicians did exactly what they said they would do am
Nd happy to answer any question’ Already have and will continue Just Tyres as long as this service continues, well done everyone at their head offices and the Tonbridge branch of the company

May 12, 2025
Rated 5 out of 5 stars

Great service

Great service as the Tyre was delivered on time and fitted as soon as I arrived at the centre. The fitter was very polite and professional during the fitting.

September 18, 2025

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