Just Tyres Reviews 

19,974
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and professional during their visit to the workshop. People also mention the prompt and efficient fitting service alongside very competitive and reasonable prices available online. However, some customers also noted issues with unexpected pressure to purchase extra tracking services or additional replacement tyres. A few reviewers were dissatisfied with occasional scheduling delays, waiting times, or difficulties experienced during the overall booking process. Consumers occasionally shared minor communication friction or inconsistent service experiences when visiting certain locations.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting quick turnaround times,... See more

Staff

Consumers find staff to be positive, highlighting that the team is extremely helpful, friendly, and efficient... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates both online and in-store... See more

Product

Reviewers highlight ambiguous aspects of product, noting that while some consumers enjoyed competitive... See more

Booking process

Clients share ambiguous opinions on booking process, noting that online scheduling is simple, offers good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used just tyres after needing wheels aligned aswell as some new one, never knew it was there but so glad I came across it, he’s professional, helpful, made me and my daughter feel at ease and genuinel... See more

Rated 5 out of 5 stars

Ordered 4 new tyres online and selected the Nuneaton store for the fitting. Booked 4pm but there’s a schools opposite that can cause chaos on the road so got there early, the guys jumped straight o... See more

Rated 5 out of 5 stars

I ordered two new tyres from the website and booked a fitting time at Just Tyres in Lewes for the next day. The work was carried out in a most efficient manner and I was contcted when the work was com... See more

Rated 5 out of 5 stars

I want to give a massive thank you to Just Tyres, and the guys at Malvern Tyres in Old Town, Swindon. It was probably the nicest interaction I’ve had with a garage, and the motor trade in general. I h... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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Replied to 17% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(19,974)

3,933 reviews in the last 12 months

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Rated 2 out of 5 stars

Tyre replaced and inflate tyres on the way to home

I recently changed tyre in the Daventry center. They have committed time to replace tyre 10:30 and was there 5 mins before and they were just like very easy though I was waiting to fit tyre and took long time to fit the new tyre and as soon as I started driving dashboard was showing inflate tyre and was keep resetting. While you book they promise so many options ex: free break check etc for free but they don’t deliver it. Not recommended. I had to go to Halfords again for the inflate tyres.

October 21, 2026
Rated 5 out of 5 stars

Excellent Service

Excellent service from the team at St Neots Just Tyres yesterday. Popped in to see if they could repair a slow puncture for me. They looked at it straight away, diagnosed a faulty valve. Replaced it and I was on my way within 15 minutes. Would definitely recommend them.

October 28, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to book

Easy to book, staff friendly and changed the tyre quickly.
Only disappointment was I asked if they could put some air in another tyre as the warning light had come on….they didn’t.

October 21, 2026
Rated 2 out of 5 stars

### Review titlGreat online booking experience, but extremely disappointing fitting servicee:

### Review title:
**Great online booking experience, but extremely disappointing fitting service**

I purchased two tyres from Just Tyres online and was initially very pleased with both the price and the straightforward booking process. I booked an appointment for 8:30am on 21st October 2026 at my nearest fitting centre. Unfortunately, that's where the positive experience ended.

**Firstly, finding the fitting centre was unnecessarily difficult.**

My booking was made through Just Tyres, and naturally, I expected to arrive at a business displaying the Just Tyres name. However, when I reached the postcode provided, there was no Just Tyres anywhere to be seen.

After driving around and even asking people nearby if they knew where the business was, I eventually had to telephone Just Tyres for directions. Only then was I informed that the fitting centre was actually called Discount Tyres.

Surely, when booking customers into a fitting centre operating under a completely different name, this should be clearly explained in the booking confirmation?

**Unfortunately, the experience didn't improve when I arrived.**

I eventually arrived at approximately 8:40am to find the shutters closed, which initially made me think the premises weren't even open.

Shortly afterwards, the shutters opened and three members of staff came out of the service centre. They then proceeded to move three vehicles out of the premises, which I assumed were customers' cars that had been kept inside overnight.

I was instructed to drive inside and park to the left of another vehicle. However, the entrance was partially obstructed by tyres, making it awkward to manoeuvre into the space.

Once I got out of my car, the conversation with the fitter was incredibly brief.

"Back or front?"

"Front," I replied.

As I drive a Tesla, I asked whether they could also rotate the existing rear tyres to the front as part of fitting the two new tyres, particularly as there were three members of staff present and I appeared to be the only customer.

The response was a blunt "No", followed by an explanation that there were too many sensors on the vehicle and moving the wheels around would mess things up.

There was no attempt to explain this properly, offer an alternative or provide anything resembling friendly customer service.

At this point, I was already beginning to regret choosing this fitting centre.

**However, the condition of my wheels when the job was finished was the most disappointing part of the entire experience.**

When I was called over and told the job was done, I genuinely couldn't believe what I was looking at.

I've been driving for over 40 years, and I have never collected a vehicle after having tyres fitted and seen such a mess.

Both new tyres were covered in excessive amounts of tyre-fitting lubricant. It wasn't just a small amount around the edges; it was smeared across the tyres and onto the wheel trims.

I appreciate that lubricant is necessary when fitting tyres, but surely cleaning up afterwards should be a basic part of completing the job professionally?

When I politely asked whether the wheels could be cleaned, the reaction I received made me feel as though I was being unreasonable for even asking.

The fitter reluctantly tore off some blue workshop roll, sprayed WD-40 onto it and made what I can only describe as a half-hearted attempt to wipe the mess away.

He then told me, "That's the best I can do."

To make matters worse, he actually suggested that I take my car to a car wash or use a jet

October 21, 2026
Rated 5 out of 5 stars

Roger the manager - So professional and helpful

Just Tyres in Buckingham is managed and fronted by a man called ROGER. He is always really friendly, super helpful and extremely professional. He is the sole reason I go to Just Tyres in Buckingham and am less worried about whether the tyre price is the cheapest around.

October 20, 2026
Rated 1 out of 5 stars

Yokohama Tyres

I ordered 2 Yokohama Tyres from the website due to the grip I wanted
Instead when I went to garage to have them fitted, it turned out, totally different grip design to what I ordered
Order no: 209707
Will not use them again

October 20, 2026
Rated 5 out of 5 stars

New tyres

Easy to order tyres and arrange a date and time. Arrived at arranged time and the guys put tyres on what more can you say. A+++

October 23, 2026

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