Juvela Reviews 

2,597
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic taste, freshness, and high quality of the gluten-free bread and flour mixes, noting that home baking results are always exceptional. Consumers also highlight the fast, reliable delivery service and appreciate how helpful drivers bring parcels safely right to their door. However, some people mentioned difficulties with reaching customer support staff by phone or experiencing communication delays regarding missing updates. A few other people also felt that being automatically signed up for monthly subscription requirements and having restrictions on ordering smaller amounts were quite inconvenient.

What people talk about most

Product

Customers expressed great satisfaction with the product, highlighting that the mixes and flour make delicious... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders always arrive promptly,... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious and fresh gluten-free bread,... See more

Order

Users describe positive interactions with order processes, frequently highlighting that ordering is easy and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've done several communal buffets in the past few weeks for particular events and have had so many people asking me how I managed to get gluten free food to taste so good. I've told them how it's dow... See more

Rated 5 out of 5 stars

We used to have Juvela White mix on prescription until our Health Authority stopped prescriptions for coeliac food. The whole family were delighted when I discovered we could buy it direct and the 'b... See more

Rated 5 out of 5 stars

I ordered this fantastic flour because in my opinion it’s the best gluten free flour on the market. I have used this product for I’d say at least 40 year, I used to get it on prescription for my daugh... See more

Rated 5 out of 5 stars

I hope that the good quality of the fibre bread that we regularly buy continues it's fantastic production, fresh and tasty, and so does the delivery on time and in good shape, given the product fr... See more

Company replied


Company details

  1. Baking Supply Store
  2. also in
  3. Bakery

Written by the company

We’ve been making gluten free foods for people diagnosed with coeliac disease for over 25 years, so we have developed a wealth of knowledge and expertise in all things gluten free. Our gluten free foods are available on prescription. For those who are not eligible for prescriptions or haven’t been medically diagnosed with coeliac disease, our online shop offers gluten free boxes, which provide a convenient way to stay stocked up with delicious everyday essentials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,597)

467 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was at home when the delivery came…

I was at home when the delivery came and the nice young man brought it in for me,I have just turned 90 years old,my safe place was behind the brown bin but I found it difficult to lift the box up off the floor,I wondered if I could change the safe place to,On top of the blue bin?it would be easier for me,thank you,I

August 19, 2026
Rated 5 out of 5 stars

Excellent

Next day delivery
Products superior to shop bought products.
Back to making my own bread and cakes successfully...

August 18, 2026
Rated 5 out of 5 stars

Best gluten free + egg free bread on…

Best gluten free + egg free bread on the market.

Love there new stuff OAF
Been prescribed there bread over the last 10 years and was sad to that prescriptions were abolished.

But with that said I can relax knowing my bread will arrive quicker and there’s various new breads in the brand.

Very happy customer :)

August 3, 2026
Rated 5 out of 5 stars

Great quality gluten free bread

Great quality gluten free bread and baps, my husband has actually enjoyed it, after suffering from celiacs for many years it has been a welcome change for him to enjoy the texture of your bread

August 4, 2026

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