Juvia Reviews 566

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Iv started taking about 3 weeks ago this last week has been awful .. I know it says symptoms may worsen .. but I generally feel lousy usual stomach symptoms but constant bloating discomfort etc.. star... See more

Rated 5 out of 5 stars

I can only say it works. I have GERD, a hernia and Diverticular disease causing constipation. Plus a missing gallbladder so my digestion has taken a battering over the last few years. Started Juvi... See more

Company replied

Rated 5 out of 5 stars

Any time I have contacted customer services I received a response straight away. Always helpful, professional and resolved any issues without question. Thank you very much. Nicola

Rated 1 out of 5 stars

Despite the cost of the product and the length of time for delivery, they insist on used the recognised worst delivery company. Packages often disappear or like my most recent delivery, had been soaki... See more

Company replied

Company details

  1. Vitamin and Supplements Store

About Juvia

Written by the company

pooring JUVIA

Benefits of JUVIA Digestive Balance Formula

SAY GOODBYE TO GUT ISSUES

Supports Natural Gut Health - and therefore your mental, physical health and digestive process

Food Freedom - A balanced gut means you may be able to enjoy more of your favourite foods

Natural Plant-Based Ingredient - Activated by ERME, our unique enzyme-rich ingredient, derived from barley

Backed by Leading Gut Experts - It's all backed by cutting-edge science and decades of research

What is JUVIA?

Many solutions for gut issues like IBS don’t work because everyone has a different set of bacteria living in their guts.

JUVIA helps balance out your unique naturally existing gut bacteria, instead of trying to introduce new ones into the body.

It’s the first food supplement to contain ERME™, our unique plant-based natural ingredient, which breaks down carbohydrates before they can cause problems by unbalancing the bacteria in the gut.

Thanks to our cocktail of vitamins and minerals, including B12, JUVIA also contributes to the normal functioning of the nervous system, metabolism, and immune system, and helps to reduce tiredness

Find out more on www.juvia.me

Commit to 12 weeks

It takes up to 12 weeks for your gut microbiome to rebalance and the benefits of JUVIA compound, so the longer you take it, the more you will get out of it.

Detox

Some people experience a detox effect during the first days or weeks of taking JUVIA. This may include headaches, fogginess and sometimes a little bowel discomfort. This is completely normal so it’s nothing to worry about. It means that JUVIA is working, so it’s a good thing! It's basically just your bad bacteria dying off, which doesn't feel too good.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery.

November 26, 2023
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Reply from Juvia

Thank you for sharing this with us Simon. We are pleased that you are happy with our service.

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service. Product delivery was extremely fast

November 26, 2023
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Reply from Juvia

Thank you Andrew, for this positive feedback. We always strive to provide good customer service, and are pleased that your parcel was delivered quickly and efficiently.

Rated 5 out of 5 stars

An honest company who will refund

I tried Juvia hoping that it would work for me. One of the reason I decided to try it was the money back guarantee as it is quite a lot of money to spend if it doesn't work. I have previously spent quite a bit on things that didn't! I took Juvia as instructed for 6 weeks but didn't unfortunately see any improvement. When my renewal email arrived I decided that I would email for a refund as it just hadn't worked. I was expecting the refund process to be difficult and that maybe I wouldn't receive a refund at all. However I am very pleased to report that there was no question and an email reply and refund arrived within a couple of days. I would recommend anyone to try Juvia with the confidence that if it doesn't work for you, you will be able to easily obtain a refund. This company are genuine and a pleasure to do business with!

November 21, 2023
Unprompted review
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Reply from Juvia

Hi Chris, thank you for taking the time to leave this review and thank you so much for giving JUVIA a go. We wish there could be a magical solution that works the same way for everyone, but since our microbiome is so unique, so is our reaction to supplements.

Rated 5 out of 5 stars

Really works but give it time

I really didn't believe this can help with my IBS symptoms which were constipation, bloating and most horribly "gut sounds". They were so loud after lunch in the office so I had to hide in the meeting room, ouch. But after a month I saw major difference, now I can eat lunch and stay comfy. Also I was even feeling so good that I didn't take Juvia to vacation - and I had my IBS back on return. But when I started on my Juvia plan again - all gone. So now I am sticking to 1 tbsp in the morning and it is a life-saver!

November 24, 2023
Unprompted review
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Reply from Juvia

Thank you so much for taking the time to leave this lovely review Jane! We are so pleased to hear that JUVIA has helped to improve your symptoms and help you feel more comfortable.

Rated 3 out of 5 stars

Unfortunately didn’t work

I have completed over 6 weeks with Juvia, as recommended. While it helped minimally with some symptoms, it unfortunately didn’t make any substantive changes to my IBS symptoms.

November 15, 2023
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Reply from Juvia

Hi Bodhi, we are sorry to hear that JUVIA didn't help you as much as you anticipated.

Rated 5 out of 5 stars

I live in NZ

I live in NZ, product was posted from Australia, only took 7/8 days to get here, was able to track the item, great service.

October 31, 2023
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Reply from Juvia

Thank you Julie. We are delighted that you are pleased with our service. If you have any questions once you start taking JUVIA, please don't hesitate to ask.

Rated 3 out of 5 stars

Early days. Service great but undecided on product 1 week in

Absolutely can't fault the service. 10/10
Arrived extremely quickly, app is great and loads of info on it along with the tracker.

Money back guarantee too, which is why I've given this a try. I wouldn't have gone near it without it as it all seems too good to be true to be honest. Heard all this sort of stuff before. My Facebook and Instagram feeds are full of the the next big revolutionary gut treatments/snake oils.

It feels a bit disingenuous rating it now and just on service rather than the product.

I've suffered digestion issues for 20 years and spent thousands on all sorts of things that have never really worked.

Whether this works or not, I'll definitely be back to give a full report in 5 weeks time when Ill choose to either continue my subscription or ask for my money back (I'm almost 1 week in, seeing no benefits and things are actually worse if anything.
That could be "die off" but then I've heard that term before on things that haven't worked. If it is a die off then its nothing different to my usual gut issues anyway. I would have thought a die off would be more dramatic and different to the usual discomforts)

We'll see how this goes. Wish me luck.

***Week 6 update****
Sadly this hasn't worked for me. Still have a bit left so I will complete what I have but i really can't see anything changing.

Kept 3 stars as customer service was excellent. I asked for a refund and I received it within a few days. I would recommend this on that basis - it didn't work for me but it might work for you. Worth a shot knowing that it just takes a simple email to get your money back.

November 11, 2023
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Reply from Juvia

Hi James, thank you for taking the time to leave this review and we are so pleased to hear that the app has been helpful for you. We look forward to hearing how you get on with JUVIA and please do pop us a message at info@juvia.me if you need any assistance along the way.

Rated 5 out of 5 stars

Always on time

November 12, 2023
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Reply from Juvia

Hi Michael, thank you for taking the time to leave this review! We are so pleased to hear that you have had a good experience with JUVIA. Please don't hesitate to get in touch if you need any assistance along the way.

Rated 5 out of 5 stars

Fantastic

Fantastic I can't believe it I have struggled for over 30 year I have tried everything. This works I'm amazed.

November 7, 2023
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Reply from Juvia

Hi Kimberley, thank you for taking the time to leave this lovely review! We are so pleased to hear that JUVIA has helped you and please don't hesitate to get in touch if you need assistance at any point.

Rated 5 out of 5 stars

Brilliant!

Very quick service! The actual stuff is brilliant - the 1st thing I've used of many that actually makes a difference. What a relief after years of struggling with IBS! Thank you!

November 8, 2023
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Reply from Juvia

Thank you Tessa for sharing this with us. We are delighted that JUVIA has made such a big difference to your IBS symptoms. If you have any questions, or need any support please don't hesitate to ask.

Rated 5 out of 5 stars

5 star service

This company has been outstanding , very good communication , the app is great so you don’t forget to order and if you want to speak to someone the customer care is the fastest I’ve ever known , I had a question and sent it on the Saturday night expecting to hear back in the week but I already had a response by the time I woke up Sunday morning . I do believe in the next 5 years Juvia will be a household name because using natural remedy’s that coincide with your body instead of nasty chemicals from big pharma company’s is the way forward

November 12, 2023
Unprompted review
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Reply from Juvia

Hi there, thank you for taking the time to leave this lovely review! We are so pleased to hear you have had a positive experience with JUVIA and we'll be sure to pass along your kind words to the team. Please do let us know if you need any assistance along the way.

Rated 1 out of 5 stars

Still have not received the product

Still have not received the product. I ordered on 21/10/23 over 3 weeks ago. I have now asked for a refund as I no longer want to keep chasing up my order

October 30, 2023
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Reply from Juvia

Hi Barbara, thank you for taking the time to leave this review. We are truly sorry about the delivery issues you have experienced. We sent a replacement package for you once you contacted us and have now refunded your order. Apologies again and please don't hesitate to get in touch at info@juvia.me if you need any further assistance.

Rated 5 out of 5 stars

Swift delivery

Reliable service so far product arrived in time

November 6, 2023
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Reply from Juvia

Hi Denise, thank you for taking the time to leave this review! We are so pleased to hear your package arrived with you safely and on time. Please don't hesitate to get in touch if you need any assistance.

Rated 5 out of 5 stars

I placed an my first order 2 weeks ago…

I placed an my first order 2 weeks ago . after a week it hadn't been delivered , so I contacted Julien to check. The following day he dispatched a second order which I received in 2 days which was great service as I live in Ireland. 1 day later the original first order arrived . I contacted them to notify , where I was told by Phoebe to keep this free of charge as a good will gesture for my patience. if this doesn't top the customer service list I don't know what does. I'm on day 3 of the plan so will update at a later stage .

November 6, 2023
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Reply from Juvia

Hi Kieran, thank you so much for taking the time to leave this review! We are so pleased to hear you have received your packages safely now and thank you again for your patience. We look forward to hearing how you get on with JUVIA and please do let us know if you need any assistance along the way.

Rated 5 out of 5 stars

This has really helped me

This has really helped me. Fab product and the team behind it.

November 5, 2023
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Reply from Juvia

Hi Josie, thank you for taking the time to leave this review. We are so pleased that JUVIA has helped you and the team will be thrilled to hear your kind words! Please don't hesitate to get in touch if you need assistance at any point.

Rated 2 out of 5 stars

After 10days of waiting for my order i…

After 10days of waiting for my order i contacted Juvia only to be told they have put a new order on the system with know real explanation😏

October 30, 2023
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Reply from Juvia

Hi Craig, thank you for taking the time to leave this review. We are truly sorry that your order didn't reach you due to issues with the courier. Please be assured that a replacement package was shipped this morning once you had contacted us and we sent an email to confirm this. Please do get in touch at info@juvia.me if you need any assistance.

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