My (now) fiancée and I visited few times while searching for an engagement ring both of us would like, and the experience couldn’t have been better. Milana and Yanick were patient throughout the... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We visited Orogem in Antwerp and it was a very was successful shopping trip! Yannick helped me go through a good selection of earrings and pendants. Finally settled on a pair of diamond earrings t... See more
Company replied
Iam perplex, amazing experience. Since i had a wish to get a wedding ring.. I Gott help and professional support via email and watsup. She dont know yet. Is just pure beauty.... Iam ve... See more
Company replied
It started with a very friendly email contact on a sunday and ended with a beautiful diamond on my hand. I was unsure about making such a purchase online without having seen the stone in person, but I... See more
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Company details
Written by the company
Orogem, a distinguished family-owned jewelry house and diamond office, is located in the heart of Antwerp, renowned as the world's diamond capital. Our esteemed establishment specializes in delivering the highest quality in jewelry craftsmanship, bespoke jewelry design, the finest selection of diamonds, and comprehensive repair services, ensuring a full spectrum of luxury experiences for our discerning clientele. As specialists in engagement rings and exquisite diamond jewelry, Orogem is committed to providing an array of stunning, timeless pieces that encapsulate both beauty and elegance. Our family business is deeply rooted in traditional values, primarily focusing on trust, extensive experience, and a profoundly personal approach in every client interaction. This philosophy has been the cornerstone of our success, allowing us to forge lasting relationships with our clients. Our expertise in the industry is not just limited to sales; we offer insightful consultations, aiding clients in making informed decisions about their precious investments. We understand that each piece of jewelry is not just an accessory but a meaningful symbol, often marking significant milestones in our clients' lives. It is this understanding and our dedication to excellence that have established Orogem as a trusted name in the world of high-end jewelry and diamonds.
Contact info
Vestingstraat 38, 2018, Antwerpen, Belgium
- 03 232 30 77
- yannick@juwelenorogem.be
- juwelenorogem.be
5.0
Excellent
269 reviews
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Reply from Orogem Jewelers
Thank you for your kind words! We're so glad to hear you had a great experience with us.
We appreciate your trust in Orogem and hope to welcome you again in the future!
Warm regards,
The Orogem Team 💎
Diamond ring
After months of searching, i was happy to finally found a beautiful ring in this jeweler.
I had a nice experience, people that are really helpful, and great communication.
If you want to buy a diamond ring , i highly suggest Orogem
October 14, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your kind words!
We’re truly happy to hear that, after a long search, you found the perfect diamond ring with us. It’s wonderful to know that our team’s support and communication helped make the experience enjoyable and smooth for you.
Your recommendation means a lot to us, and we hope your new ring brings you lasting joy.
Warm regards,
The Orogem Team 💎
Wonderful shopping experience with Orogem!
We visited Orogem in Antwerp and it was a very was successful shopping trip! Yannick helped me go through a good selection of earrings and pendants.
Finally settled on a pair of diamond earrings that I love and enjoy wearing! We live in the US and he kindly offered us 2 options for collecting the VAT, this worked in our favor.
It is a small beautiful shop, there is more availability online, but I was happy to visit in person and deal with them directly. A completely trustworthy owner and company. I would highly recommend to friends and family and hope to be back again!
June 25, 2025
Unprompted review
Reply from Orogem Jewelers
Dear Tejal,
Thank you so much for your wonderful review!
We’re delighted to hear that your visit to our Antwerp boutique was such a positive experience. It’s fantastic that you found the perfect pair of diamond earrings, and even better to know you’re enjoying wearing them! Yannick will be so pleased to hear your kind words, and we're glad the VAT options worked out in your favor.
Your trust and recommendation mean a great deal to us. We truly hope to welcome you back on your next trip, whether in person or online.
Warm regards,
The Orogem Team 💎
100 % Satisfied
The experience was great, the service is excellent, i got my ring personalised and it turned out better than expected.
Definitely worth it.
September 6, 2025
Unprompted review
Reply from Orogem Jewelers
Dear Yasmine,
Thank you so much for your lovely review! We're thrilled to hear that your personalized ring exceeded your expectations, it’s always our goal to bring each unique vision to life with care and precision.
Your satisfaction means the world to us, and we're so pleased you had a great experience from start to finish.
We hope to welcome you back again in the future!
Warm regards,
The Orogem Team 💎
Reliable and expertise
Yannick is incredible, he worked days and nights to satisfy his customers :) the price is reasonable. you can trust orogem. and i will certainly come back.
May 15, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your kind words and trust in Orogem!
We're especially happy to hear your appreciation for Yannick, his dedication and commitment to customer satisfaction are truly exceptional, and we’ll be sure to pass along your lovely message to him.
It's wonderful to know you felt supported and that the value met your expectations. We look forward to welcoming you back whenever you're ready!
Warm regards,
The Orogem Team 💎
Everything was truly fantastic
Everything was truly fantastic. The rings, of course: after searching for them for a long time, I found them right away, and they are magnificent. And then there's the assistance, the expertise, the kindness, and the helpfulness of those who look after you attentively. I hope to come back in the future!
August 29, 2025
Reply from Orogem Jewelers
Dear Lucia,
Thank you so much for your wonderful words! We're truly delighted that you found the perfect rings with us and that the experience met your expectations.
It was a pleasure to assist you, and your kind comments about our team's care and professionalism mean a great deal to us. We sincerely hope to welcome you back in the future!
Warmest regards,
The Orogem Team 💎
Great experience
I was very happy with my order. I had some questions and messaged them on WhatsApp. They were quickly responsive during business hours and guided me in my choice.
They shipped quickly to make sure I had it on time.
It was well packaged, and all certificates were provided.
The website is clear and easy to navigate.
And, last but not least, the earrings I bought are beautiful!
Overall, very happy.
August 11, 2025
Reply from Orogem Jewelers
Thank you for your thoughtful and detailed review! We're so pleased to hear that your experience with us was smooth from start to finish — from clear guidance via WhatsApp to fast shipping and secure packaging. It's great to know the website was easy to use and that you're happy with the beautiful earrings and provided certificates. Your satisfaction means a lot to us, and we truly appreciate your trust in Orogem!
Beautiful Earrings, Outstanding Support
The customer care team was incredibly helpful and responsive, offering great support via WhatsApp. I ordered a pair of solitaire stud earrings and was impressed to receive them within just 2 working days. Excellent service and a smooth shopping experience!
August 11, 2025
Reply from Orogem Jewelers
Thank you so much for your kind words! We're thrilled to hear that you love your solitaire earrings and that our customer care team was able to support you so efficiently. Providing a smooth and speedy experience is something we take great pride in, so it's wonderful to know we delivered on that. We truly appreciate your trust in Orogem and hope to assist you again in the future!
First Class
The process from initial contact over messages through to recommendations, advice, help with VAT and in person purchase was first class. Orogem made everything easy. I’m extremely happy with my purchase. Would highly recommend
July 12, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you for your wonderful review! We're delighted to hear that every step of your experience — from initial contact to in-person purchase — was smooth and satisfying. It's always our aim to make the process as seamless and supportive as possible, including with details like VAT assistance. We're so pleased you're happy with your purchase, and we truly appreciate your high recommendation!
Best jewelry store in antwerp!
Helpful, trustworthy and good communication
March 27, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you for your lovely review! We're honored to be considered the best jewelry store in Antwerp. It means a lot to know you found our team helpful, trustworthy, and easy to communicate with. We truly appreciate your support and hope to welcome you back again soon!
Orogem 10/10
Orogem and especially Yannik helped me to find a perfect engagement ring. With Orogem everything is possible and they will guide you through the process of finding a solution for your needs.
I would always come back.
Thank you!
July 31, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your kind words and perfect rating! We're thrilled to hear that Yannick was able to guide you toward the perfect engagement ring. At Orogem, we always strive to offer personalized service and flexible solutions, so it's wonderful to know you felt supported throughout the process. We truly appreciate your trust and look forward to welcoming you back anytime!
Great experience beginning to end
While on vacation, I wanted some diamonds to remember Antwerp. We found Orogem and had a wonderful experience. Thank you!
July 9, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you for your kind words! We're so glad you chose Orogem to be part of your visit to Antwerp and that you had a great experience from beginning to end. It’s a pleasure to know the diamonds will serve as a special memory from your trip. Safe travels, and thank you again for stopping by!
I found the Orogem website after…
I found the Orogem website after looking for a specific type of engagement ring that I couldn't find at many other shops. I came in touch with Yannick to request a specific stone with a ring setting and whether they could deliver within a very tight time frame of less than two weeks. All our contact went by phone and whatsapp (with pictures) but the whole process went super smooth. I picked up the ring and couldn't be happier with the end result (as is my fiancé ;-) ). Thanks Orogem!
July 9, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for sharing your experience! We're thrilled to hear that you found exactly what you were looking for with us — especially on such a tight schedule. Yannick and the team are always happy to go the extra mile, and it's wonderful to know that everything went smoothly from start to finish. We're especially glad to hear that both you and your fiancée are happy with the ring! Wishing you both all the best on this exciting journey together, and thank you again for choosing Orogem!
It’s a dream come true
It’s a dream come true, Ive had this design in my head that Orogem made it in reality. Service is amazing, and the work is high quality so I recommend highly.
July 8, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you for your heartfelt review! We're truly honored to have brought your dream design to life. It means so much to know that our craftsmanship and service met your expectations. Creating something so personal is always a special experience, and we're grateful you chose Orogem to be part of it. Your high recommendation is deeply appreciated!
From Appointment to Purchase – A Perfectly Smooth Diamond Experience
Professional and transparent leading to an excellent experience, five stars. I made an appointment prior to going there and a selection of diamonds had been prepared in advance according to my specifications. Easy to recommend as they know exactly what they are doing. Many thanks to all the staff!
June 21, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your wonderful review and kind words! We're delighted to hear that your experience — from the initial appointment to your final purchase — was smooth and satisfying. It's always our goal to provide a professional and transparent service, and we're glad the diamond selection prepared for you matched your expectations. Your recommendation truly means a lot to us. On behalf of the entire team, thank you for your trust and for choosing Orogem Jewelers!
Perfect for engagement rings
Very personal approach and impeccable quality! Nothing bad to say about them!
May 2, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciated our personal approach and the quality of our work — especially for such an important piece.
It means a lot to us that everything met your expectations. Thank you for choosing Orogem Jewelers!
very helpfull and responsible company.
May 8, 2025
Reply from Orogem Jewelers
Thank you for your kind words! We’re glad to hear you found our team helpful and responsible — providing reliable service is something we truly value at Orogem Jewelers.
We appreciate your trust and hope to assist you again in the future!
Exceptional Service and Stunning Ring!
I would like to sincerely thank Mr. Jannick from Orogem Jewelry.
He assisted us with great professionalism via email, and when we visited the store in person, we found exactly the engagement ring he had told us about – and it was simply stunning!
The ring was also perfectly resized. Everything went smoothly and with great care.
I’ve saved this address for future occasions and will definitely recommend Orogem to my friends.
Thank you again for everything!
April 19, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your heartfelt review! We're truly delighted to hear that your experience — from the first email to the in-store visit — was smooth and memorable. Yannick will be very touched by your kind words; he takes great pride in offering personalized guidance and care throughout the entire process.
It's wonderful to know the ring was exactly what you hoped for and that the resizing was perfect. Your trust, recommendation, and future plans to return mean the world to us.
Thank you again for choosing Orogem Jewelers — we look forward to welcoming you back on future special occasions!
These guys have the best customer…
These guys have the best customer experience across anything I have ever purchased. I brought them a design / concept and they were such a great help.
They were extremely knowledgeable, patient and accommodating and the result was exceptional.
Couldn’t recommend highly enough.
June 1, 2025
Unprompted review
Reply from Orogem Jewelers
Thank you so much for this incredible feedback! We're truly honored to hear that your experience with us stands out among all your purchases — that means a great deal to our team.
It was a pleasure bringing your design concept to life, and we're thrilled that the result met your expectations. Your kind words about our knowledge, patience, and service are deeply appreciated.
Thank you again for your trust and recommendation — we hope to welcome you back to Orogem Jewelers in the future!
Right place for buying jewellery
The e-mail conversation with Yannick before my visit was very nice, competent and quick. I got good advice for buying my preferred ring. I got all certificates that are necessary for buying a diamond and gold jewellery. You can feel safe at OROGEM.
May 28, 2025
Reply from Orogem Jewelers
Thank you so much for your thoughtful review! We're delighted to hear that your experience with Yannick and the rest of our team was smooth, professional, and reassuring from the very beginning.
Providing clear guidance, certified quality, and a sense of trust is exactly what we strive for at Orogem. We're glad you felt safe and confident in your purchase — and we truly appreciate your kind words!
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