the website is a scam
the website is a scam. it claims 24/7 customer service but nobody replies. and the phone number is fake
March 31, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.0
Poor
10 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Steer clear of JAVHD.com, 1001DVDS.com, and any other sites in any way connected to JVBILL.com, BILLERD.com,!
After signing up for a lifetime membership to JAVHD.com for $149 USD, I accessed the site once. Then, a few days later, my card on file with them was charged $51.24 with no warning. The charge details named "1001DVDS.com" - an affiliated site. The company that handled the charge was listed as JVBILL.com, so I went there and attempted to file a complaint with customer service. The toll free phone number listed on the site, +1 (855) 781-1811, was not even a real number. So I was forced to attempt to open a ticket via their messaging app. After one boilerplate response which completely ignored everything I had said, I ceased to receive any further replies. I initiated the first attempt to get a response on June 11th, 2025. It's now June 23rd, 2025, and I've received no further replies. I HAVE, however, been charged a second time for $37.07 on June 17th. This charge was from "billerd.com"... guess where I turned up after Googling "billerd.com"? A carbon copy of JVBILL.com, with the same out-of-service toll-free number, and the same non-responsive "Customer Support" messaging window.
If ANYBODY knows ANYTHING about any of these domains, or about the owner/anybody else affiliated with this address, PLZ report them to the authorities as FRAUDULENT:
JVBill.com
Vend-o.com
SegPayEU.com
CentroHelp.eu
VECTOR INNOVATIONS LTD.
Flat 12, Shaftesbury House, 29 Moscow Road, London, England, W2 4AH
June 11, 2025
Unprompted review
Reply from jvbill.com
Hi there,
We’re very sorry to hear about your experience and understand how concerning unexpected charges can be.
First, please note that JAVHD does not process payments directly — billing is handled by authorized third-party processors. Charges such as the ones you mentioned (including affiliated site names) typically occur when an additional subscription or cross-site offer is selected during checkout. These options are always optional, but they can be activated if not manually deselected.
We definitely want to review your case in detail. Please contact our support team through the widget on our website and include a link to your Trustpilot review, along with the email address used for your purchase. Our team will carefully check the billing history and clarify the origin of each charge.
We’re also sorry if your previous support experience was not satisfactory — we are continuously working to improve response times and service quality.
We’re here to help resolve this properly.
Don't believe in their response
Don't believe in their response, all they want to do is to scam your hard earned money. I registered for 3 days trial, no cross site subcription added (even if you add it, no price display for it) and bam they charged me instantly 100 usd. Customer support does not reply even after 1 day, their customer support phone number is fake, cannot connect to them. Just give yourself a favor and stay away from this site, if you got fraud by them, help reporting this website to take them down and prevent new people from getting fraud by them.
March 20, 2025
Unprompted review
Reply from jvbill.com
Hi there,
We’re sorry to read this and understand how upsetting unexpected charges can feel.
A $100 charge does not occur from a standard 3-day trial alone. In most cases, this happens when an additional option — such as a full Membership upgrade or an extra subscription — is selected during signup. All paid options are presented during checkout, but we understand they can sometimes be overlooked.
Regarding support, we apologize if you experienced a delay. Response times can occasionally vary, but we are continuously working to improve this.
Please contact our support team again through the widget on our website and include a link to your Trustpilot review, along with the email used for registration. We will carefully review your billing details and help clarify and resolve the situation as quickly as possible.
SCAM ALL THE WAY
SCAM ALL THE WAY. THE CHARGED ME 3 TIMES FOR ONE DAY TRIAL PLUS THEY CHARGED ME FULL PRICE FOR ONE MONTH! THIS IS WHAT I CALL SCAM!!
December 9, 2024
Unprompted review
Reply from jvbill.com
Hi there,
We’re really sorry to hear how frustrated you are — we understand how alarming multiple charges can look.
A one-day trial itself cannot generate three separate charges plus a full monthly fee. In most cases, this happens when the trial is upgraded to a full Membership and/or when additional optional offers are selected during checkout.
That said, we definitely want to review your case properly. Please contact our support team through the widget on our website and include a link to your Trustpilot review along with the email used to register. We’ll carefully check your billing history and help resolve this as quickly as possible.
I was charged even after canceling my…
I was charged even after canceling my membership, and they refuse to cancel it properly. They are also linked to agbill.net and billerd.com, all of which have the same webpage behind them. Once you are charged on one of these sites, they charge the same amount on the other two sites as well.
October 31, 2024
Unprompted review
Reply from jvbill.com
Hi there,
We’re sorry to hear about your experience and understand how concerning this situation must feel.
Please note that we do not issue duplicate charges across different billing domains automatically. In cases like this, charges usually occur if separate subscriptions (including optional partner or cross-site offers) were activated during signup. Each subscription is billed individually by the payment processor.
If you believe your membership was not canceled correctly, we definitely want to review that. Please contact our support team through the widget on our website and include a link to your Trustpilot review, along with the email address used for registration. We will carefully check your account status and billing history and help resolve the issue as quickly as possible.
Scam!
Scam!
I signed up for a 3 day trial period for $1. I was then charged $51 2 minutes after for a 30 day subscription. Impossible to get through to customer service.
July 5, 2023
Unprompted review
Reply from jvbill.com
Hi there,
We’re sorry to hear about your experience and understand how frustrating this must feel.
A $51 charge typically occurs when the trial is upgraded to a 30-day Membership, which can happen if that option is selected during signup or login. The trial itself does not automatically generate that charge within minutes unless the full Membership option was activated.
We also apologize if you had difficulty reaching support — we are continuously working to improve response times and availability.
Please contact our support team through the widget on our website and include a link to your Trustpilot review along with the email used to register. We’ll review your account details and help resolve this as quickly as possible.
They aren’t scammers
They aren’t scammers. I accidentally charged monthly subscription. But they did their best and refunded me my money. They have a good customer service. Thank you so much
March 3, 2022
Unprompted review
This is a sketchy company
This is a sketchy company; even perhaps they do not exist. Their phone number "never" works, and when I sent an email, this was their reply:
Hello,
Thank you for contacting Customer Support. We would like to check how we can further assist you with your account. Kindly state your concern and we will do our best to assist you.
Regards,
Support Agent
And when I asked the "Chat" agent the same question: Do you have a working phone number? This is our chat conversation. Notice how well she "wants" and does not help:
10:54 Aira JVBill: +1 - 855 - 276 - 2399
11:18 Davis: I just called the number, and I have the message: "Your call is very important to us. Please stay on the line and you will be transferred to the next available agent."
11:19 Davis: same as before
11:19 Davis: will someone pick up the phone?
11:19 Davis: I'm still waiting.
11:20 Aira JVBill: Sir, I don't know where the problem is. Upon checking, our line is perfectly fine.
11:20 Davis: . . .
11:20 Davis: I just received a recording that said: "Good bye."
11:20 Davis: Why did no one answer the phone?
11:21 Aira JVBill: I will forward your concern to our technical team to check where the problem is.
11:21 Aira JVBill: So, is there anything else that I can help you with?
11:21 Davis: ok
11:21 Davis: when will they correct the problem?
11:21 Davis: when should I try again?
11:23 Aira JVBill: Do you have any concern Sir?
11:26 Aira JVBill has left the conversation. Click here to leave a message.
March 2, 2022
Unprompted review
Scam, don't enter your card details
They will auto charges money on your card. I bought 3 days trial for $1 but they charge me $1 3 times + $59.99
The website content is scam too, most of videos are 5 minutes
December 30, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.