JWD Removals Reviews 7

TrustScore 4 out of 5

4.0

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Company details

  1. Moving Company

Written by the company

JWD Removals of Eastbourne offer a quality, award winning removals service, at a keen price, for any size of home or business removal, small or large in the South East, across the UK or Europe. It's a moving service built on 57 years of experience and know how. In addition JWD Removals offer a packing service, plus removal boxes, mobile wardrobes, wrapping and tape. And if we need storage for your home contents you can use JWD Storage facilities at BN23 6NY.


Contact info

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I would recommend and would use again!

JWD Removals were recommended to me and I am very pleased that I went with them. They do not over charge and were reliable and efficient. Made my life easier before and after moving! They also gave me boxes and delivered them to me!
The removal men were polite and hard working and got the job done without any issues.
I would recommend them if you are looking for a hassle free, fairly priced, removal company.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Me and my Sister

Me and my Sister , spent a whole day , Jumbling on quotes , we were messed around , with quite a few man and Van firms.

We spoke to Dave at JWD, who explained , although busy , they could send a couple of guys , at the end of the day , to arrange the removal our furniture , or the next day . thy came the same day.

Thankyou JWD

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of using this company.

Beware of using this company.
One of their drivers hit the side of my car whilst overtaking a bus and proceeded to drive off. After a 2 mile chase we finally caught up with him got him to pull over and take responsibilities. He gave us he's details and told us to get in touch with his firm. When we phoned them up to sort it out they were incredibly rude and we didn't even apologise. If they are removing our goods please be careful because they are not.

December 3, 2024
Unprompted review
JWD Removals logo

Reply from JWD Removals

Dear Ms. Walsh,

We refer to your review concerning an incident involving your vehicle and one of our HGVs. While we respect your right to express your perspective, we must categorically address the inaccuracies and unfounded claims in your statement.

JWD Removals is a long-established family business with over 65 years of impeccable service. Our fleet operates with the utmost professionalism, and our vehicles are equipped with 360-degree cameras and telematics that record all movements, ensuring a factual account of every incident.

Upon review of the footage, the following facts have been established:

No overtaking of a bus occurred: Contrary to your claim, the bus in question was traveling in the opposite direction. At no time did our driver overtake or engage in any unsafe manoeuvre involving a bus.
The "two-mile chase": Pursuing a vehicle over this distance on public roads is not only hazardous but may constitute an offense under UK road traffic laws. We strongly advise caution in making such admissions, as this could attract scrutiny from enforcement authorities.
Driver conduct: Our driver adhered to all traffic regulations, including stopping at the first safe location. At this point, your male passenger approached our driver in a threatening manner, carrying what appeared to be a rod or stick, and used aggressive and foul language. Despite this, our driver provided the required legal details.
Further, your allegation that we are “rude” and “unsafe” is refuted by the evidence. We also note that a follow-up call made to our office by your male companion involved offensive, abusive, and sexually explicit language directed at our staff. This unacceptable behaviour caused considerable distress to our employees and was recorded in detail.

Your statement suggesting that customers “beware of using this company” is both defamatory and misleading. Such comments can cause significant reputational damage and financial harm to our business. Please be advised that defamatory statements of this nature are actionable under UK law, and we are prepared to defend our business interests vigorously.

We urge you to retract or amend your review to reflect the factual inaccuracies outlined above. Failure to do so may leave us no option but to pursue legal remedies, including but not limited to claims for defamation and damages.

We remain open to resolving this matter amicably and professionally. Should you wish to discuss this further, you may contact our legal team at legal@jwdremovals.co.uk.

Rated 5 out of 5 stars

Great House Movers

After getting a quote from David, we decided to go the whole hog and get JWD to pack and move us. Gary, Sam and Dean did a great job, everything was very thoroughly wrapped and packed on day one, then speedily moved out of our old home and into our new on day two. We would highly recommend.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, great bunch of lads.
All went smooth as silk.
Big thanks to the whole team.

November 25, 2022
Unprompted review
JWD Removals logo

Reply from JWD Removals

Thank you Mr Mulqueen, pleased we could help and we appreciate your custom. We wish you well and a Merry Christmas in your new home in Polegate.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Reliable, polite and professional and their quote was the best by far for such a professional set up. Matt and Shane were brilliant on the day with great care for my belongings.
Would absolutely contact them straight away if I move again.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous Removal Service

Fabulous Removal Service. Matt came to provide a quote, happy he did as wouldn't trust any firm that simply gives quotes over phone. He planned everything in. Price was acceptable. On the day they arrived bang on time, were careful about how they wnt about their business -which was done with military precision. Away they went off loaded at the new home putting every item in exactly the right place. Couldn't fault it one bit, great service from start to finish.

October 13, 2021

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