JW Products  Reviews 65

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

A very bad experience with my washer dryer. Poor or lack of communication throughout and the appliance is still not fixed after 2 weeks. He was not clear about when he would order the part, finally co... See more

Rated 5 out of 5 stars

I cannot speak highly enough of Cable Seals - ISO 17712 Security seals and JW Products. The Cable Seals are top-quality, 2.5mm in size, and numbered for added security measures. They have proven t... See more

Company replied

Rated 5 out of 5 stars

We ordered customised tamperproof security labels for use when our broadcast vehicles travel abroad. Tom was easy to deal with and got samples sent out and customised designs done ready for us to orde... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with, Tom the sales manager went above and beyond to make sure i received my security seals next day from stock, good quality products and good stock levels. I have used them a c... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

A leading supplier of tamper evident security seals to the UK and Worldwide. Applications range from secure cargo transportation to clinical waste disposal.


Contact info

3.7

Average

TrustScore 3.5 out of 5

65 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Speedy delivery!

Speedy delivery. Great service.
Many thanks

April 3, 2024
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Reply from JW Products

Thanks for your review on the quality & service we provide.

Rated 5 out of 5 stars

very easy customer service

very easy customer service , contact I spoke to dealt with my order quick and easy , will be using again .

February 26, 2024
Unprompted review
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Reply from JW Products

Thank you for your recommendation and choosing to shop with us.

Rated 4 out of 5 stars

Good service

Good service, product delivered in a timely manner and an invoice sent promptly and without having to ask.

December 6, 2023
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Reply from JW Products

Thanks for your review on the service we provide.

Rated 5 out of 5 stars

The communication from JWP was great

The communication from JWP was great. They informed me immediately when they didn't have the specific product that I ordered and gave alternative.
The product is good, strong and easy to use. It came very quickly

November 27, 2023
Unprompted review
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Reply from JW Products

Thanks for your fab feedback, we appreciate you taking the time to leave your review.

Rated 5 out of 5 stars

Very Proffesional

Very professional with a fast turn around.

October 20, 2023
Unprompted review
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Reply from JW Products

Thanks for your review on the service we provide.

Rated 5 out of 5 stars

All good

Goods were as described; prompt delivery - all good.

September 12, 2023
Unprompted review
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Reply from JW Products

Thanks for your review on the service we provide.

Rated 5 out of 5 stars

Very Professional Service

My order was dealt with quickly and I had the proof for review within a few hours of placing my order.

I was kept informed of its progress all the way through.
Very professional service would highly recommend

October 30, 2023
Unprompted review
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Reply from JW Products

Thanks for your fab feedback Karen, we appreciate you taking the time to leave your review.

Rated 5 out of 5 stars

Great knowledgeable staff

Great knowledgeable staff, quick response to queries. Speedy delivery and excellent price

October 4, 2023
Unprompted review
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Reply from JW Products

Thanks for your review on the quality & service we provide.

Rated 5 out of 5 stars

Great service

Fantastic Service from JW products. I deal with hundreds of suppliers a year and these guys are up there with the best.

October 24, 2023
Unprompted review
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Reply from JW Products

Thanks for your fab feedback Ben, we appreciate you taking the time to leave your review.

Rated 5 out of 5 stars

Defo use again

Website clear and easy for my order placement - delivery in really good time, product was exactly what I ordered as well - all good

November 16, 2023
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Reply from JW Products

Thank you for the 5 star review.

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site, simple checkout. Fast delivery.
Will be using you guys again. Thank you

October 12, 2023
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Reply from JW Products

Thank you for your comments and choosing to shop with us.

Rated 5 out of 5 stars

Great speedy service!

Great speedy service, is very reasonably priced too compared to other online retailers. Would recommend.

August 24, 2023
Unprompted review
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Reply from JW Products

Thanks for your review on the quality & service we provide.

Rated 2 out of 5 stars

Ordered 100 seals

Ordered 100 seals, received 98. Contacted them and they sent the two missing.
However, the additionals went to completly different address In a different county.
Order and initial delivery, quick and easy.
Aftercare, not good.

September 5, 2023
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Reply from JW Products

Thank you for your feedback.
A member of our customer service team has been in contact with you and the issue has been resolved.

Rated 5 out of 5 stars

Great

The artwork was turned around quickly and the product arrived on time. great quality and service

August 22, 2023
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Reply from JW Products

Thanks for your fab feedback Colin, we appreciate you taking the time to leave your review.

Rated 5 out of 5 stars

What would help is a drawing of the…

What would help is a drawing of the product giving the dimensions of the locking block and the usable length of the lace it comes fitted with .
Nowhere could I find this detail ..
Technically I think that is poor and you should not have to search for such basic info . A load of photos are no bloody use at all !!!

July 31, 2023
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Reply from JW Products

Thanks for your feedback Andrew. The product data sheet can be found at the bottom of the product page on our website. If you require any further information please call our sales Team on 01252 624305

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