K-Ramen Reviews 

864
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The online shop experience and delivery time were both great. The product prices are decent and the selection is unmatched, I haven't seen any other EU supplier offer this level of variety. They... See more

Rated 5 out of 5 stars

Absolutely perfect and friendly seller. Even sent me a discount coupon code, so i can get 10% off my next order. I ordered from Denmark, and the location of the webshop is in Holland(Nethe... See more

Rated 5 out of 5 stars

Great selection at good prices, awesome customer service. I had forgotten to add an item to my cart and emailed them to have it added, which was no problem. Also the order arrived after less than thre... See more

Rated 3 out of 5 stars

Really great delivery time! but the sauce I ordered was going to expire the following month that I ordered it so I’d rather have a product that lasts longer especially, if you’re someone who doesn’t u... See more

Company details

  1. Asian Grocery Store

Written by the company

K-Ramen | Love for Noodles, Europe's Biggest Assortment of the Best Asian Noodles, Ramen, Snacks & Drinks. From South-Korea to Japan, from Indonesia to Thailand, at our place you can try them all.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

864 reviews

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4.5

All reviews

(864)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Country of Origin Products Mislead

I have ordered some pickled radish (4 packs) because it is mentioned on the website that the product is from South Korea. Once received, I was very disappointed to see that it was from China. I have paid a higher price to get a product that I could have bought in my local store. Misleading information on the website, should double check the information you are giving to customers.

September 23, 2024
Rated 5 out of 5 stars

LOVED IT

Everything came well packed and came very quickly, even though I live in the Azores, unfortunately shipping is quite expensive but it's worth it.

September 19, 2024
Rated 1 out of 5 stars

Problems with international shipment

It took 3 weeks for my order to be delivered. Since my order destination was outside of EU I contacted the company to request the VAT charges back as I had to pay the VAT charges again in Switzerland. They refused to do so, which is illegal. Also, their website during the checkout stage and even now at the order section shows that no additional fees need to be paid upon receiving the product, however I had to pay additional 35 EUR processing fees when I received the order. I notified them about it, but they ignored it stating that additional charges may apply. This is cheeky as when you pay for the order they lie to you just to point you later to the statement which states the opposite that the additional chareges might apply. I filed a complain about such unethical behavior to the European Customer Protection office, hopefully this will help to prevent such practices in future.

If you experience similar behavior, please, file a complaint as well at ec.europa.eu

September 19, 2024
K-Ramen logo

Reply from K-Ramen

Dear Mikhail,


It’s unfortunate that your order is taking so long and is being held up at customs. We're not aware of any missing documents, as we typically get notified by customs or the customer if something is missing. The correct details should always be included both inside and outside the package. We truly hope this issue gets resolved quickly, and that your package arrives soon.

If any information is needed please mail us.

Kind regards,

Team K-Ramen

Rated 5 out of 5 stars

Reliable

The online shop experience and delivery time were both great. The product prices are decent and the selection is unmatched, I haven't seen any other EU supplier offer this level of variety.

They even threw in some free chopsticks and snacks with my order, which is always appreciated.

I just wish they offered free EU delivery past a certain order value because I can only justify paying ~€30 in shipping fees for really, *really* large orders, which I make like once a year at most.

September 20, 2024
Rated 5 out of 5 stars

Overal review of my positive experience

The site was easy to understand and I found products that are limited. I am also very happy with the costumer service. when I asked to add something to my order, they understood and immediately gave me a QR-code to scan which made the transaction easy and fast. The order arrived fast and in good condition with even an extra gift!
I will definitely order again.

September 18, 2024
Rated 5 out of 5 stars

The have a really big selection

The have a really big selection, I bought way more than I first expected and I’m really happy with it all! I couldn’t wait for it to come, and luckily I didn’t had to wait because before I knew it I already had it! Products are good and the price seems good!

September 12, 2024
Rated 5 out of 5 stars

New loyal customer

Very nice variety of Goods but you have to be fast as everything is selling out at the speed of light. 😁

Prices of products are good but what makes me sad is the price of shipping...

Ordered for the 1st time but not the last one.

Great communication.

Thank you.

September 4, 2024
Rated 5 out of 5 stars

Fast and well packaged

They have some products that I can’t find on my local Asian store, great variety of snack, the delivery is really fast, and if you order bottles, they are properly packed to avoid damage.

September 4, 2024
Rated 5 out of 5 stars

Overall great experience.

Overall great experience recently made my fourth order at K-Ramen, only this time one noodle packaging was ripped, but it was not a problem for me especially since it was the first time it happened.
One thing to be mindful of is that some of the noodles can have a short expiration date, so do not expect that you can keep the noodles in storage for a longer period.

August 28, 2024

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