I had an excellent experience with K1 Tech Care when they repaired my iPhone 16 Pro Max after water damage. From start to finish, their team was incredibly friendly, professional, and knowledgeable. T... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Cannot recommend K1 enough - very knowledgeable, highly skilled and fantastic service. Hadn’t tried this shop before, but the service exceeded my expectations, and the price was better than places I’v... See more
Company replied
My grandsons X-box S series wasn’t working. I called K1 Tech Care and spoke to Kevin who said he would charge £20 to diagnose what the problem was and if it was fixable the £20 would be deducted fr... See more
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Went in for a battery change. Very knowledgeable gave me a bit of advice on battery wear. Completed within half an hour Excellent service with a years guarantee too. Would highly recommend
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Company details
Written by the company
K1 Tech Care – Your Trusted Tech Repair Specialists Since 2005 At K1 Tech Care, we have been providing high-quality tech repair services since 2005, ensuring that our customers receive reliable and professional solutions for their devices. Based in Clacton-on-Sea, we specialize in repairing phones, tablets, computers, gaming consoles, and other electronics with precision and care. Our expert technicians use top-quality parts and industry-leading techniques to deliver repairs that meet the highest standards. Whether it’s a cracked screen, charging issue, water damage, or software problem, we have the experience and expertise to get your device back in perfect working order. Why Choose K1 Tech Care? ✅ Over 19 years of experience in tech repairs ✅ Expert repairs for all major brands ✅ Competitive pricing with no hidden fees ✅ Same-day service on many repairs ✅ Friendly, knowledgeable customer support ✅ A trusted local business with a strong reputation We are committed to customer satisfaction and always go the extra mile to provide the best service possible. Don’t just take our word for it—see what our customers have to say! 📍 Visit us in-store or contact us today for repair quote!
Contact info
62 Station Road, CO151SP, Clacton-on-Sea, United Kingdom
- +441255754771
- k1techcare.com
Very friendly and helpful service
Very friendly and helpful service. Price to suit my budget and 2 years warranty on the screen. Would recommend and use again if needed
June 12, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your lovely review, Jady! We’re really pleased to hear you were happy with the service and the price. It was a pleasure to help with your iPhone 15 screen repair, and we’re glad the 2-year warranty gives you extra peace of mind. We truly appreciate your recommendation and look forward to seeing you again if you ever need us in the future!
Best wishes,
K1 Tech Care Team
Very knowledgable and gave great…
Very knowledgable and gave great advice. Quick repair while I waited. Would use again a highly recommend.
June 11, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much, Dayna, for your 5-star review! 🙏 We’re really pleased to hear you were happy with the advice and service. It was a pleasure repairing your iPhone 14 Pro Max with an original Apple LCD while you waited. Always here if you need us - and thank you for recommending K1 Tech Care! 📱✨
Excellent service
Order sent out very swiftly. Part arrived well packaged. Tested and works perfectly. Surprising extra gift of some hot sauce and a hand wipe. Couldn't have asked for any better service. Top class.
June 6, 2025
Reply from K1 Tech Care Ltd
Hi Peter,
Thank you so much for taking the time to leave such a fantastic review.
We're thrilled to hear that your order was sent out swiftly, arrived well-packaged, and that the part is working perfectly for you. It's also great to know you appreciated the little extra gift, we like to surprise our customers.
Providing top-class service is always our goal, and your feedback truly makes our day.
Thanks again for choosing K1 Tech Care.
Best regards,
K1 Tech Care is one of the best…
K1 Tech Care is one of the best electronic shops I've been in. Very friendly and approachable staff. I went in there for a ps5 repair. The price was very reasonable and they repaired the ps5 within a couple of hours. I would definitely recommend to anyone with repair issues.
June 4, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your kind words, R.F. We're really pleased to hear you had a great experience with us and that we could get your PS5 sorted quickly for you. It means a lot to us when customers take the time to leave such positive feedback. If you ever need any repairs or tech support in the future, you know where we are, always happy to help!
From all of us at K1 Tech Care, thank you for your recommendation and support!
Would Recommend this business to…
Would Recommend this business to anyone, second time I've had to get my S22 ultra screen replaced.
Friendly, and fast. Had to order my screen in and it was ready to pickup less than 2 days later.
Thanks again.
May 28, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Jake,
Thank you so much for taking the time to leave us another great review! We really appreciate your trust in us and we're glad we could get your S22 Ultra sorted quickly for you. It’s always a pleasure to help, and we’re here whenever you need us.
Thanks again for choosing K1 Tech Care!
Best regards,
The K1 Tech Care Team
5 Star Service
Fantastic customer service, the guy at the front desk was personable, helpful and went above and beyond! 5 star service!
May 28, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Jade,
Thank you so much for the lovely review! We're really glad to hear you had a great experience with us, I’ll be sure to pass your kind words on to the front desk team. It means a lot to us when our customers leave happy.
Looking forward to seeing you again if you ever need us!
Best wishes,
The K1 Tech Care Team
Excellent service, great prices.
Very helpful service, discussed all possible options beforehand, and phoned me after initial inspection to finalise the repair and explain costs before proceeding. Very reasonable costs, and initial deposit is refunded if no repair is made or deducted from final costs. Very impressed, and would definitely use again.
May 13, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Carl,
Thank you so much for your kind words and lovely review, it truly means a lot to us!
We’re really pleased we could get your DVD player sorted for you. It was a pleasure having a chat about the options and keeping you updated throughout the process. That’s exactly the kind of service we aim for with every customer, so it’s great to hear it made a positive impression.
If you ever need us again, whether it’s for another repair or just some friendly advice, you know where we are. Thanks again for trusting K1 Tech Care, and for taking the time to share your experience.
Take care and all the best.🤝
The K1 Tech Care Team
PS5 repair
We were recommended here by another company to fix my sons PS5.
I was expecting to wait a day or two for repairs but was told it would be done in 2 hours. Very pleased with repair and the speedy time. Very lovely people working there who fully explained what the problem was
May 12, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Emma,
Thank you so much for taking the time to leave us this wonderful review. We’re really pleased to hear you had a great experience with us and that we could get your son’s PS5 sorted so quickly for you. It was a pleasure to help, and we’re glad our team made you feel welcome and kept you fully informed throughout the repair.
If you ever need us again in the future, for a console, phone, or any other tech, you know where we are.
Thanks again for choosing K1 Tech Care.
Best wishes,
The K1 Tech Care Team
Replaced my PS5 hdmi port
Replaced my PS5 hdmi port. Works better then ever . Would definitely go back for any tech problems. A+++++
May 7, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Glen, Thank you so much for the awesome feedback! Really glad to hear your PS5 is working better than ever — that’s what we like to hear! Appreciate you trusting us with your repair and we’ll be more than happy to help with any future tech issues you might have. Thanks again for the A+++++, means a lot!
Take care and happy gaming! 🎮✨
K1 Tech Care Team
Reply from K1 Tech Care Ltd
Hi Sharon, Thank you for the lovely review! Really pleased to hear you were happy with our service. We always aim to be quick and reliable, so it’s great to know we hit the mark. Hope to see you again if you ever need us!
K1 Tech Care Team
Absolutely brilliant took my grandson…
Absolutely brilliant took my grandson PS 5 for repair was good on price and got the job done straight away will go back again good people 👍
May 1, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your kind words, John! We're thrilled to hear you had a great experience with us. It's always a pleasure helping out with repairs, and we're glad we could get your grandson's PS5 sorted quickly. We look forward to welcoming you back anytime! 😊👍
Best regards,
K1 Tech Care Team
Good efficient repair shop
I have used this repair shop on a few occasions and the level of service and professionalism is always first rate.I would always recommend.
April 30, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Barry,
Thank you so much for taking the time to leave us this great review! We're really pleased to hear you've been happy with our service on multiple occasions. Your recommendation means a lot to us, and we look forward to helping you again whenever you need us.
Best wishes,
The K1 Tech Care Team
Excellent job replying my battery in my…
Excellent job replying my battery in my Nokia xr20
April 26, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Roy, Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re happy with the battery replacement for your Nokia XR20. Providing excellent service is our top priority, and feedback like yours makes it all worthwhile.
If you ever need assistance again, don’t hesitate to reach out. We’re here to help!
Best regards, K1 Tech Care Team
An absolutely excellent service and…
An absolutely excellent service and price I would definitely recommend K1 Tech Care to anyone
April 9, 2025
Reply from K1 Tech Care Ltd
Hi Kirk, Thank you so much for the amazing review! We’re really glad to hear you were happy with our service and pricing. Your recommendation means a lot to us, and we truly appreciate your support.
We’re always here if you need us again!
Best regards K1 Tech Care
Highly recommended!
Couldn't of asked for a better service! Fixed my phone at an affordable price and went out of his way to do it out of shop hours! Highly recommended!!
April 5, 2025
Unprompted review
Reply from K1 Tech Care Ltd
hank you so much, Richard, for your kind words and 5-star review! 🙏
It was a pleasure helping you, and I’m really glad we could get your phone sorted quickly — even outside regular hours. We always aim to go the extra mile for our customers, so your feedback means a lot.
Thanks again for choosing K1 Tech Care, and don’t hesitate to reach out if you ever need anything else!
Best regards,
K1 Tech Care – Smart Solutions
Amazing Service - 5 Stars
Fantastic!! 5 Stars.
I was advised 3-5 days for my phone repair but received a text a couple of hours later advising it was ready for collection! Amazing! Very friendly customer service, Highly recommend.
April 5, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Paul,
Thank you for taking the time to leave us such a positive review.
We're really pleased you had a great experience and that your repair was completed quicker than expected. It's always a pleasure to help, and your kind words mean a lot to our team.
We look forward to seeing you again if you ever need our services in the future.
Best regards,
K1 Tech Care
Great service ALL ROUND!!!
I had gone online to check the nearest mobile phone repair shop near me after downloading a blood pressure app - that took seconds to download but caused me a big headache by jumbling up all my other apps and unusually wasn't able to remove the app!!
The man was very helpful, nothing was too much trouble!! Excellent customer service!! I will definitely be going here again if I need to and will also be recommending this shop to anyone I know needs some help or repair for their mobile phone. Thank you so much for sorting my phone out!!! 😃
March 29, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Dear Neil, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service. It's always our goal to provide excellent customer care, and it's fantastic to know that we were able to help you with your phone issue. Your kind words and recommendation mean a lot to us!
We're always here if you need any further assistance, and we look forward to helping you again in the future.
Thank you once again for choosing K1 Tech Care.
Best regards
Reply from K1 Tech Care Ltd
Thank you so much for your kind words, Ricky! We're thrilled to hear you were happy with both our pricing and service. We look forward to helping you again in the future!
Best regards
Great service and fast repair
Great service and fast repair. Lovely couple too! Would recommend
March 17, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Kaan,
Thank you so much for your kind words! We're really glad you were happy with our service and the repair. It was a pleasure meeting you, and we truly appreciate your recommendation. If you ever need anything else, you know where to find us 😊
K1 Tech Care
Great service from K1 and good honest…
Great service from K1 and good honest people.
They done a great job on my grandsons iphone.
Took it in on Wednesday with a completely smashed up back screen.
They repaired it and I collected it the next day at a good price.
Thank you K1 :)
March 13, 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Lisa,
Thank you so much for the lovely review! We're really happy to hear that you were pleased with the repair service for your grandson's iPhone. It was our pleasure to help, and we always aim to offer honest service and fair pricing.
If you ever need anything else in the future, you know where we are 😊
All the best,
K1 Tech Care – Smart Solution
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