I feel comfortable using Kabayan Remit because my family receives my remittances quickly and safely. Thank you very much Kabayan Remit. God bless🙏🏻
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The money transfer process is essentially very smooth and efficient. The only downside can be the occasional compliance checks. Not that they are always onerous, but you do have to watch out for the... See more
When I encountered any issues their customer service was there to help and guide me. They send my money quickly and it's ready to pick up in few seconds.
Easy to use. You can view old and new transaction. Very secure, your login details and bank account (if youre doing bank transfer) never saved. Incase you lost your fone, they can't use your apps... See more
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Company details
Written by the company
Kabayan Remit is a trusted online money transfer service helping overseas Filipinos send money to the Philippines quickly, securely, and affordably. We specialise in making remittances simple, with convenient online transfers, competitive exchange rates, transparent fees, and a range of payout options for recipients in the Philippines. Our service is designed for Filipinos living abroad who want a reliable way to support family, pay bills, or send funds home with confidence. At Kabayan Remit, we focus on customer care, security, and ease of use. Whether customers are sending from the UK, Canada, or the US, our goal is to provide a smooth and dependable remittance experience from start to finish.
Contact info
Eco Business Centre, Elmsbrook, Charlotte Ave, OX27 8BL, Bicester, United Kingdom
- +442034740999
- info@kabayanremit.com
- kabayanremit.co.uk
4.5
Excellent
301 reviews
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Hasn’t replied to negative reviews
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Very efficient within time limits
Very efficient within time limits.
Only I wish customers can use credit card but not only e-transfer. I’m quit happy using your app and service. Well done.
March 31, 2026
The money transfer process is…
The money transfer process is essentially very smooth and efficient. The only downside can be the occasional compliance checks. Not that they are always onerous, but you do have to watch out for them delaying your transaction. If it was not for the compliance issues Kabayan would have a 5 star rating.
March 31, 2026
Easy to use & reliable👍👍👍
March 31, 2026
VERY DISAPPOINTED
I have been a loyal customer for 25 years and I'm so disappointed with the service I received lately. They encourage us to use their app but they cannot be bothered to send you a receipt instead they want us to download it which I refuse to do so. Sending us notification should be our right as their valued customer. Unfortunately, if this happen again next time I send money they will for sure loose me as their customer and I will definitely encourage all my friends to take their custom somewhere else!
October 28, 2025
Unprompted review
When it works its great but they are…
When it works its great but they are forever changing the way it works. My wife and I an others in our family have used this for years. We cannot use it anymore because they have made it so complicated. They asked us to register a phone number and we did and that does not even work... MY advice to you is go somewhere else... You never know these days if you are being hacked.. and when a company keeps changing how they operate it is a danger signal.. you cannot even contact them on the site if you cant log on.... has it been hacked?
May 2, 2025
Unprompted review
Reply from Kabayan Remit
Thank you for your feedback, Kabayan!
We’re very sorry to hear about the difficulties you and your family have experienced. We truly appreciate your loyalty over the years, and it’s sad to know that recent changes have made it harder for you to use our service.
At Kabayan Remit, we’re committed to ensuring the safety and security of your personal information, which is why we occasionally update our app and systems. However, we understand that these updates can sometimes lead to confusion or accessibility issues, and we sincerely apologize for any inconvenience this has caused.
Please rest assured that our platform has not been compromised nor hacked. The changes you’ve experienced are part of our ongoing efforts to comply with the highest security standards and provide a more reliable services.
If you're having trouble logging in or verifying your phone number, our customer support team is ready to help. You can reach us at info@kabayanremit.com or you can call directly to our 24/7 customer service to assist you immediately.
We’d love the chance to resolve this for you and hopefully restore your confidence in using Kabayan Remit.
Thank you Kabayan and we hope to earn back your trust again.❤️
Avoid Metro Bank collections
They should inform their customers that sending money for collection at Metro Bank will involve sitting in Metro Bank for hours whilst they contact head office for approval. Nice way to spend your holiday.
April 10, 2025
Unprompted review
Reply from Kabayan Remit
We're truly sorry for the inconvenience you've experienced. We'll investigate what happened in this transaction and work to ensure our customers are better informed moving forward. To help us look into this further, please email us at info@kabayanremit.com. Thank you for your feedback.
I’ve been using Kabayan Remit when they…
I’ve been using Kabayan Remit when they were still called Asenso Remit. And now, they were so unbelievably strict, even the receivers on my list were there since I started. And now they started asking for their details etc. I used to refer them to friends but now I will not. Will be looking for other options now.
March 20, 2025
Unprompted review
Reply from Kabayan Remit
Thank you for your feedback, Ann. We sincerely apologize for the inconvenience and understand your frustration. Please know that we are investigating your concern to improve the experience moving forward. We appreciate your long-time support and hope to regain your trust.
SCAM service - DO NOT USE
Took my money, they endlessly asking for bank statements and details and then don't make the transfer. They haven't returned my money.
March 12, 2025
Unprompted review
Reply from Kabayan Remit
Hi Andrew,
Thank you for sharing your feedback. We are truly sorry to hear about your negative experience with Kabayan Remit. We understand your frustration, and we sincerely apologize for the inconvenience you’ve encountered. This is not the level of service we aim to provide.
We take all customer concerns seriously, and we would like to resolve this matter promptly. To better assist you, could you please provide us with your transaction details or reach out to our customer support team at info@kabayanremit.com so we can investigate and work toward a solution? We are committed to ensuring that your money is either transferred as expected or refunded as soon as possible.
IVE BEEN USING.THIS FOR A LONG TIME NOW…
IVE BEEN USING.THIS FOR A LONG TIME NOW AND NOW THEY ARE QUESTIONING MY SOURCE.OF INCOME AND WHY AM I SENDING FREQUENTLY TO MY SON IN THE PHILIPPINES? LOL SINCE MY SON IS IS PAYING.ALL THE BILLS USING.HIS OWN MONEY, I WAS JUST REPAYING.WHAT I OWE TO MY SON, BECAUSE HE ALSO NEEDS THE MONEY FOR HIS TREATMENTS
February 22, 2025
Unprompted review
Reply from Kabayan Remit
Hi Kabayan!
We truly understand your frustration and are sorry for any inconvenience this has caused.
As part of our compliance process, all transactions—regardless of the amount or frequency—undergo routine review. Rest assured, our team will work with you to make sure everything is sorted.
If you'd like to discuss this further or need any assistance, feel free to reach out to us directly. We’re here to help!
Thank you for your understanding, and we really appreciate your continued trust in Kabayan Remit. ❤️
i wrong sent them a money,i asked them…
i wrong sent them a money,i asked them t return my money till now no action!!
November 15, 2024
Unprompted review
Thank you kabayan remit!
What I love about Kabayan Remit is their excellent customer service and the kindness of their agents. I’ve never experienced any delays with my transactions. Their exchange rates are also better than others. It’s incredibly convenient to use, and I don’t need to leave my house or take my time off work to send money to my loved ones. Thank you so much, Kabayan Remit. Wishing you many more successful years ahead! :)
September 30, 2024
Unprompted review
Reply from Kabayan Remit
Hi, Kabayan Anne!
Thank you so much for your kind words! We’re happy to hear that you’ve had such a positive experience with Kabayan Remit, and we truly appreciate your trust in our service. We are dedicated to making your transactions smooth and convenient, so we’re glad that our efforts have made things easier for you. We’ll continue to work hard to provide you with the best rates and service. Wishing you all the best, and we look forward to serving you for many more years ahead! 😊
I went all through the verification…
I went all through the verification process, and after my last transaction, they disabled my account without further information. dont try to use this app, they havent refund my money yet
June 20, 2024
Unprompted review
Reply from Kabayan Remit
Hi Steve,
Thank you for your review and for raising your concern about this matter. We sincerely apologize for the inconvenience this has caused you. Our support team has reached out to you regarding your last transaction; please check your email. Your refund is also being processed. If you have any other concerns, please do not hesitate to contact us at info@kabayanremit.com. Thank you
They are completely useless and stupid
May 18, 2024
Unprompted review
Reply from Kabayan Remit
Hi Andrew! Thank you for your review. We apologize for any inconvenience you may have encountered. Upon checking, we see that your account is not yet registered. To complete your verification, please check your email, as our team has sent you a message to resume your registration. If you have any questions, please feel free to contact us at info@kabayanremit.com. We're happy to assist.
Waste of time company
Wasted time signing up for it since ive seen good exchange rate, signed up then getting transfere fee almost £5, later on asking to verify my id which is given 2 attempts done first attempt with driving license failed, second attempt used passport failed again receiving email saying your not be allowed to have account with them, jokes company cant identify IDs properly their system isnt seems to be up to date updated if they cant match up selfie with passport id picture, wasted of time, better use worldremit or westerunion faster registration quicker transferes exchange rate might be 1 or 2 pesos less but at least money receiving within 1hour, WILL NOT TRY REGISTER AGAIN USELESS COMPANY BIG TRANSFERE FEE RATES TOO westerunion provides same exchange rates
April 21, 2024
Unprompted review
Reply from Kabayan Remit
Sorry to hear you've experienced issues with our service, Martinas. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!
We are sending money to the Philippines…
We are sending money to the Philippines every week. At first, Kabayan Remit was so fast and no hustle. This past couple of months my transaction always went to compliance, some issue with bank and whatnot. It a nuisance to always call and follow why the transfer was on hold every week.
February 16, 2024
Unprompted review
Reply from Kabayan Remit
Hi Monde, we'll always do our best to deliver your money to your loved ones as quickly as possible, but sometimes we need to conduct additional checks or banks may take longer to process.
Kabayan uses Metrobank ...bEWARE
Kabayan uses metrobank which is Ok most of the time but then suddenly they will withhol;d a transaction for verification but then just sit on it for many days and do nothing. The only way out it to demand a refund. When a remittance is urgent this is not helpful to say the least
December 7, 2023
Unprompted review
Reply from Kabayan Remit
Thank you for letting us know about your experience! We apologise for the delays you have experienced. We will strive to limit this from happening to the best of our ability. Thanks once again for your feedback!
Convenient and higher exchange rate than other competitors
It’s convenient and much safer to send money through Kabayan Remit plus they have higher exchange rate than other competitors.
October 12, 2023
Unprompted review
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