Ordered a gift card on 25th July and still waiting for my card,I can’t login to my account anymore due to google error the whole website is buggy, gift cards should be sent immediately not 3 worki... See more
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It was not clear if you could split the amount you gathered over different vouchers at the end. Therefore we had to call your services to find out. It would be an improvement if it was listed somewher... See more
Company replied
I wanted to collect money for a gift for a departing colleague at work. Kadonation made it very easy to do so. Everything is clear and easy to set-up and they have a long list of partners and charit... See more
Company replied
Service I received during ordering process was great. contact helped me with selecting the right gift. only minus: I would expect an order of a bigger amount would be send by registered post so it... See more
Company replied
Company details
Written by the company
Bij Kadonation draait alles rond 'happy moments'. Zowel voor bedrijven als voor particulieren. Want geven wordt eenvoudiger en daardoor leuker dan ooit. Verhoog het werkgeluk van je medewerkers of zakenrelaties door onze Kadonation Geschenken. Een voor een geschenken waarmee je de ontvanger blij maakt. Ga voor de veelzijdige Kadonation Cadeaubon (geldig bij meer dan 80 partners) of voor een van onze hartverwarmende fysieke geschenken. Voor alle persoonlijke en professionele mijlpalen die je wenst te vieren is er een keuze aan geschenken. Zelfs als je een medewerker een hart onder de riem wil steken of gewoon zomaar een bloemetje wenst te sturen. Als particulier kan je bij Kadonation terecht om heel eenvoudig geld in te zamelen samen met je vrienden, familie of collega's voor een gezamenlijk cadeau. Gedaan met de enveloppe die stiekem rond dient te gaan. Vanaf nu kan iedereen bijdragen, zelfs vanop afstand. Is het voor een verjaardag, een afscheid van een collega, een geboorte, ... het maakt niet uit, elke gelegenheid is mogelijk. Leg met iedereen samen en schenk de gelukkige de unieke Kadonation Cadeaubon, te spenderen bij meer dan 80 partners en goede doelen! De keuze is aan de ontvanger. En jij? Jij krijgt sowieso een hartelijke dank je wel!
Contact info
Gordunakaai 61, 9000, Gent, Belgium
- +32 9 396 32 00
- contact@kadonation.com
- kadonation.com
3.5
Average
1K reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
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Not free to use collected money as you like
You can only use the money collected on certain websites, and then you'll find out often on the Belgian version of the website (although the link indicated on Kadonation does not show the Belgian version of the website).
Regret using this website 100%
February 1, 2022
Reply from Kadonation
Dear, thank you for your review.
We have collected all the info with the conditions of our partners on www.kadonation.com/partners. This info is also visible when you want to change your voucher into a voucher for the partner as well as on the voucher you receive.
Too bad this is not clear, we will try to make this more clear in the future to avoid dissatisfaction.
We hope to welcome you again in the future!
Have been waiting for 2 days to get my…
Have been waiting for 2 days to get my voucher , which just left me with the sale item gone off the shelf … while it says that in minutes you will get the voucher … really disappointed .
January 27, 2022
Reply from Kadonation
Dear Gaurav
We are sad to read that you are not satisfied. Normally all vouchers should be delivered within 1 or 2 working days. Due to exceptional reasons this can sometimes take a little longer. Our apologies for this inconvenience and we hope to welcome you back as a satisfied customer!
Kadonation is a great and easy tool!
Kadonation is a great and easy tool to arrange for a group gift with international contributors. Highly recommended!
January 17, 2022
Reply from Kadonation
Hi Kim, very happy to read this nice review. Many thanks!
Reply from Kadonation
Thank you for your review! We are happy that you are satisfied with our services
So easy to process and always happy…
So easy to process and always happy smiles in the end!
December 19, 2021
Reply from Kadonation
Hi Frederic, thanks for your kind words!
Reply from Kadonation
Thank u so much for your positive review, Joost! We hope to work with you again!
Easy to initiate the goal
Easy to initiate the goal. Clear explanation available.
Everything can be done with a view mouse clicks or tabs on your phone.
December 2, 2021
Reply from Kadonation
An easy, fast and accessible platform is what we strive for. Thank you for your kind words! We are glad you enjoyed our services!
Creative idea to give presents
December 1, 2021
Reply from Kadonation
Great to hear you experienced Kadonation as a creative product and service. Many thanks for you positive review!
Efficient and user friendly platform…
Efficient and user friendly platform that I would recommend for every event. Prompt response if you have an additional question.
December 1, 2021
Reply from Kadonation
Thank you for your positive feedback. It's great to hear you experienced our services as efficient and user friendly. Also our Customer Support wil be happy to receive the compliment.
Great experience!
Great experience, unique in the Dutch market. All went very smoothly, from creating a money pot to redeeming the gift voucher. Great that such a service is available nowadays when touchless and digital becomes more and more important. Thank you!
November 29, 2021
Reply from Kadonation
Thank you for your amazing review! We aim to provide the easiest route for your digital gift. Very happy to hear that you enjoyed our service!
Perfect for group gift
Very easy to use system for gifts where many people want to contribute.
October 31, 2021
Reply from Kadonation
Thank you, Maria for you feedback! It's great to hear you had a positive experience with our service.
Nice website, easy to work with!
Very nice and easy website to contribute for a birthday gift like we did!
October 19, 2021
Reply from Kadonation
Thank you for your review! We are happy that you are satisfied with our services
It was easy and safe with flexibility
It was easy and safe with some flexibility to customise with pictures so great. One ask would be for the process to be explained more clearly especially about the "creating the voucher" e.g. option 1: for you to receive the voucher and then change it to a gift or gift voucher, option 2: directly digitally send it to the recipient for him/her to spend the voucher in the way they want, option 3: ...
October 13, 2021
Reply from Kadonation
Dear
thank you for your positive review!
the options you mention are possible but we are always open for suggestions to make this more clear.
Kind regards
Very quick and accurate
October 12, 2021
Reply from Kadonation
Great to hear that we are an easy to use platform, that's what we are aiming for! Thank you for your positive feedback!
The use of Kadonation is very easy even…
The use of Kadonation is very easy even if you had never used it.
Self explanation.
October 11, 2021
Reply from Kadonation
thank you for your positive review. We are happy to read that you are satisfied wit our Kadonation services!
Reply from Kadonation
Thank you for your review. We are happy that you are satisfied using Kadonation!
great website for vouchers!
September 28, 2021
Reply from Kadonation
Thank you for your positive review!
Reply from Kadonation
Clear, simple and professional, just like your feedback. You captured perfectly what we aim for! Thank you for you positive feedback!
Everything went really well
Everything went really well. Great way of collecting money in the era of Covid pandemic.
September 17, 2021
Reply from Kadonation
thank you for this positive review. We are glad everything went well.
Careful you’ll get no cash
After checking and RE checking the links, there’s nowhere AT THE CREATION where it’s explained that it’s gonna be a Cagnotte.
When I told them and sent them some screenshots to prove it. They just said it’s like that, I needed the cash for a personal project, and using the PAYCONIQ BANK app to do it is SUPER confusing !
I arranged myself with a friend to get cash
Thanks,
Sacha
August 3, 2021
Reply from Kadonation
Hi Sacha,
I'm sorry to hear this. Based on this feedback, we will adjust our website and clarify this even more.
We are sorry to hear that our concept was not so clear yet. It is mentioned on the group gift homepage that the voucher can be used at various shops. There is no mention anywhere that this amount can be used as "money" to withdraw or transfer.
We are glad that you have found a solution after all! And we hope that you can use Kadonation later for another occasion.
If you have any further questions, please contact us again. Have a nice day!
Kind regards,
Elise from Kadonation
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