The product is as promised, a really nice and practical coffee machine with a good price. I also got a milk frother for free which is a big plus because I’ve wanted one for a long time. The only minus... See more
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The sorso espresso machine looks nice semiprofessional and appears to work like it is supposed to. I am not 100% certain though as no instructions or any sort of manual came with it. Makes good espres... See more
Company replied
The product is as good as advertised. They offer affordable price with discounts and quality looks expensive. In my opinion much better than the popular brands. The delivery is on time.
Easy to buy, outstanding fast delivery and product match all the expectations as described in the page. I bought a Sorso coffee grinder, and I'm completely happy with it! It is silent, efficient,... See more
Company replied
4.4
Excellent
598 reviews
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Replied to 64% of negative reviews
Typically replies within 1 month
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Reply from kahvikaveri.fi
Thank you for your feedback!
We're delighted to hear that you were happy with our fast delivery. We appreciate your support and are glad we could meet your expectations.
We look forward to serving you again soon!
Reply from kahvikaveri.fi
Thank you for your positive feedback!
We're delighted to hear that everything went smoothly from placing your order to the delivery and that you were happy with the product. Your satisfaction means a lot to us.
We truly appreciate your support and look forward to serving you again!
Great service and customer service if…
Great service and customer service if help was needed really easy to use the website and order
June 1, 2026
Reply from kahvikaveri.fi
Thank you so much for your kind feedback!
We're delighted to hear that you had a great experience with both our service and customer support. It's also wonderful to know that you found our website easy to use and the ordering process simple.
We truly appreciate your support and look forward to serving you again!
Fast delivery (took only three day)
Fast delivery (took only three day). All items ordered were in the same box, and exactly what I had ordered.
June 1, 2026
Reply from kahvikaveri.fi
Thank you for your wonderful feedback!
We're delighted to hear that your order arrived in just three days and that everything was packed together and exactly as you expected. It's great to know we could provide a smooth shopping experience.
Thank you for choosing us, and we look forward to serving you again soon!
Reply from kahvikaveri.fi
Thank you for your kind feedback!
We're so pleased to hear that you were happy with our fast delivery and our selection of products. It's great to know we could meet your expectations.
We truly appreciate your support and look forward to welcoming you back again soon!
Very fast delivery and good products.
June 1, 2026
Reply from kahvikaveri.fi
Thank you for your wonderful feedback!
We're delighted to hear that you were happy with our fast delivery and the quality of our products. Your kind words mean a lot to us and motivate us to keep providing the best possible service.
We look forward to serving you again soon!
Reply from kahvikaveri.fi
Thank you for your feedback! We’re glad to hear that you’re happy with everything else, but we’re sorry that the delivery took longer than expected.
We understand that waiting for your order can be frustrating, and we appreciate your patience. Your feedback is important to us and helps us improve our delivery process.
Thank you for choosing us, and we hope to provide you with an even better experience next time!
Reply from kahvikaveri.fi
Thank you for your feedback! We’re happy to hear you were satisfied with the fast delivery and the nice offers.
All went well including at the shop
All went well including at the shop. Fast transaction.
May 29, 2026
Reply from kahvikaveri.fi
Thank you for your feedback! We’re glad to hear everything went smoothly, including in-store, and that the transaction was fast.
Reply from kahvikaveri.fi
Thank you for your feedback! We’re glad to hear you’re happy with the fast delivery and the products.
Bialetti-Moka Induction from kahvikaveri
We bought ''Bialetti-Moka Induction'' from ''kahvikaveri'' some weeks ago. The Moka pot is working very good.
The purchase and delivery of the pot was without any problem and hanlded perfectly.
May 3, 2026
Reply from kahvikaveri.fi
Thank you for your wonderful feedback! We’re happy to hear that you’re enjoying your Bialetti Moka Induction and that it has been working well for you.
It’s great to know that your purchase and delivery process went smoothly. We truly appreciate you sharing your experience and choosing Kahvikaveri. We hope you enjoy many delicious cups of coffee with your Moka pot!
Reply from kahvikaveri.fi
Thank you for your feedback! We’re glad to hear that you’re happy with the quick delivery and the quality of our coffee beans. We appreciate you choosing us and hope to serve you again soon!
Reply from kahvikaveri.fi
Thank you for your great feedback! We’re happy to hear that you’re satisfied with our quick service and enjoy our coffee. We appreciate your support and hope to serve you again soon!
Not recommended
Additional cost which was not explained in the beginning. Spam mails. Two things in one go: the first and the last. Spreading word in network not to use this service!
May 29, 2026
Reply from kahvikaveri.fi
Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations.
We apologize if any additional costs were not clear during the ordering process. We understand how important transparent pricing is and will take your feedback into consideration. We also appreciate your comment regarding our email communication and will use it to improve our customer experience.
Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future.
Reply from kahvikaveri.fi
Thank you for your feedback. We’re sorry to hear that the delivery has taken longer than expected and that this has caused concern.
We completely understand that delays can be frustrating and may create uncertainty. We would be happy to look into your order and provide you with an update. Please contact our customer service team with your order details, and we will assist you as soon as possible.
We apologize for the inconvenience and hope to resolve this matter quickly.
Friendly service
Friendly service. I bought an espresso machine and had some technical problems with paying and money transfer between my bank and Kahvikaveri. That caused some worry, but personnel at Kahvikaveri helped quickly and in most friendly way. And I got my new fancy coffee machine!!
May 28, 2026
Reply from kahvikaveri.fi
Thank you so much for your wonderful feedback! We’re happy to hear that our team was able to assist you quickly and in a friendly manner when you experienced issues with the payment process.
We understand that payment-related concerns can be stressful, and we’re glad we could help make the process smoother. Most importantly, we’re delighted that you received your new espresso machine and hope you enjoy many great coffee moments with it!
Thank you for choosing Kahvikaveri – we truly appreciate your trust and kind words.
Coffee beans are in great quality and…
Coffee beans are in great quality and taste. The only thing is that no matter how much you pay, there is no option for free delivery service
May 27, 2026
Reply from kahvikaveri.fi
Thank you for your feedback! We’re happy to hear that you’re satisfied with the quality and taste of our coffee beans.
We also appreciate your comment regarding delivery costs. We understand that shipping options and fees are an important part of the overall customer experience, and we will take your feedback into consideration as we continue to improve our services.
Thank you for sharing your thoughts, and we hope to serve you again in the future!
I ordered a Chiato milk frother
I ordered a Chiato milk frother. The product is awesome and I received it very quickly. Based on this experience, I can recommend Kahvikaveri.
May 28, 2026
Reply from kahvikaveri.fi
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your Chiato milk frother and that your order arrived quickly.
We truly appreciate your recommendation and your trust in us. Thank you for choosing Kahvikaveri – we hope to serve you again in the future!
Reply from kahvikaveri.fi
Thank you for your kind feedback! We’re happy to hear that your order arrived quickly. We appreciate you taking the time to share your experience and hope to serve you again soon!
Made in China
Country of origin is falsely listed as Italy on the website. Water kettle is otherwise ok.
Update: Thank you for clarifying that De’Longhi company origin is Italy. Please check your Electrolux and Philips appliances information, at the moment they state country of company origin as China.
May 17, 2026
Reply from kahvikaveri.fi
Thank you for your feedback. We would like to clarify that the country listed on our website refers to the company's country of origin, not necessarily the manufacturing country of the product itself. We're glad to hear that you are otherwise satisfied with the kettle and appreciate you taking the time to share your comments.
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