The product is as promised, a really nice and practical coffee machine with a good price. I also got a milk frother for free which is a big plus because I’ve wanted one for a long time. The only minus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The sorso espresso machine looks nice semiprofessional and appears to work like it is supposed to. I am not 100% certain though as no instructions or any sort of manual came with it. Makes good espres... See more
Company replied
The product is as good as advertised. They offer affordable price with discounts and quality looks expensive. In my opinion much better than the popular brands. The delivery is on time.
Easy to buy, outstanding fast delivery and product match all the expectations as described in the page. I bought a Sorso coffee grinder, and I'm completely happy with it! It is silent, efficient,... See more
Company replied
4.4
Excellent
596 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and reliable order processing and…
Quick and reliable order processing and shipping
July 21, 2026
Great price and quick delivery.
July 21, 2026
Pleasant customer service
Pleasant customer service. Happy teenagers - a café experience for much less money at home. The product is great! And pretty.
July 21, 2026
It was super experience
July 14, 2026
Reply from kahvikaveri.fi
Thank you for your feedback! We're delighted to hear you were happy with our fast delivery and competitive prices. We truly appreciate your support and hope to see you again soon!
Reply from kahvikaveri.fi
Thank you for your feedback. We're sorry to hear that the product did not work properly. This is not the experience we want for our customers. Please accept our apologies for the inconvenience. If you haven't already, we'd be happy to help resolve the issue. Please contact our customer service moi@kahvikaveri.fi
Great experience and very good coffee !
July 10, 2026
Reply from kahvikaveri.fi
Thank you for your wonderful feedback! We're so glad to hear you had a great experience and enjoyed our coffee. We truly appreciate your support and hope to see you again soon!
Great experience!
Everything went smoothly, and the customer service was friendly when I picked up my order from the store.
July 9, 2026
Reply from kahvikaveri.fi
Thank you for your kind feedback! We're delighted to hear everything went smoothly and that you had a positive experience with our friendly customer service when picking up your order. We truly appreciate your support and look forward to serving you again!
Reply from kahvikaveri.fi
Thank you for your fantastic feedback! We’re delighted to hear that everything was perfect, from the fast delivery to the product and service.
We truly appreciate your support and hope to serve you again soon!
Good customer service
Good customer service! Kahvikaveri informed that there is a delay via phone call. Products (coffee beans and coffee grinder) came quickly.
July 8, 2026
Reply from kahvikaveri.fi
Thank you for your kind feedback! We’re happy to hear that you were satisfied with our customer service and appreciated being informed about the delay.
It’s great to know that your coffee beans and coffee grinder arrived quickly after that. We truly appreciate your understanding and support, and we hope you enjoy your products and many great coffee moments ahead!
Trustworthy online store
Good price, web site easy to navigate, delivery fast. All in all, a trustworthy place to do shopping
July 15, 2026
Reply from kahvikaveri.fi
Thank you for your wonderful feedback! We’re happy to hear that you found our prices competitive, our website easy to navigate, and the delivery fast.
It’s great to know that you had a trustworthy shopping experience with us. We truly appreciate your support and hope to serve you again soon!
Best milk wrother ever!
July 3, 2026
Reply from kahvikaveri.fi
Thank you for your wonderful feedback! We’re delighted to hear that you’re so happy with your milk frother.
It’s great to know that the product has exceeded your expectations. We appreciate your support and hope it brings you many enjoyable coffee moments!
Good online store
Good online store. The delivery was fast and the products were of very good quality.
July 14, 2026
Reply from kahvikaveri.fi
Thank you for your great feedback! We’re happy to hear that you’re satisfied with our online store, the fast delivery, and the quality of our products.
We truly appreciate your support and hope to serve you again soon!
Good product, but slow delivery
The product is good, but it took 10 days to be delivered, even though the website stated that delivery would take only 1–3 days.
July 5, 2026
Reply from kahvikaveri.fi
Thank you for your feedback! We’re glad to hear that you’re satisfied with the product.
We’re sorry that the delivery took 10 days instead of the estimated days. We understand that a longer-than-expected delivery time can be disappointing, and we appreciate your patience.
We will take your feedback into consideration as we continue improving our delivery process. Thank you for choosing Kahvikaveri, and we hope to serve you again in the future!
Fast delivery and easy access to…
Fast delivery and easy access to everything and great products
July 12, 2026
Reply from kahvikaveri.fi
Thank you for your great feedback! We’re happy to hear that you found our service easy to use, the delivery fast, and our products to your liking.
We truly appreciate your support and hope to serve you again soon!
Reply from kahvikaveri.fi
Thank you for your feedback! We’re happy to hear that you’re satisfied with the product and that the ordering process was easy and smooth.
We truly appreciate your support and hope to serve you again soon!
Reply from kahvikaveri.fi
Thank you for your great feedback! We’re delighted to hear that you’re a returning customer and that your experience has been excellent once again.
We truly appreciate your continued trust and support. We look forward to serving you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.