Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... See more
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Review summary
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Reviews shaping this summary
We as a company use Koisertech for multiple items, ESD, Tape & soldering stations. We have always had full suport & very quick service from the company, we find that Jon is always helpful & is alw... See more
Company replied
I went to Kaisertech, after a YouTuber said he had experienced excellent service from them."SDG Electronics". Their website is very easily navigated and I found the item I required with no issue. Chec... See more
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I needed some JBC tips for a new soldering iron. I didn't want to buy the Chinese copies so I hunted around and found Kaisertech. Although I had not heard of them before, the website (& prices)... See more
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Company details
About Kaisertech
Written by the company
Established in 1998, Kaisertech Ltd is situated in Eastleigh, Hampshire. Through hard work and dedication we have grown to be a well recognised supplier of electronic production equipment and tools to companies such as BAE, Sony, Nokia, Honeywell & IBM.
Soldering Equipment
Static Control
Industrial Furniture
Vision Systems
Kaisertech
Written by the company
- UK's Most Trusted Supplier of Electronic Production Equipment
- Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.
FREE SHIPPING
Free next day delivery with orders over £50 online
When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.
Contact info
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, United Kingdom
- +44 (0)23 8065 0065
- sales@kaisertech.co.uk
- kaisertech.co.uk
4.2
Great
709 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very knowledgable and helpful…
Very knowledgable and helpful salespeople.
Super helpful and more than willing to help me find the right product for me.
Product was shipped out fast and for a very reasonable price.
For smaller things, it'd be nice to have a slightly cheaper postage option via RM or similar, as 8 quid is a bit steep when you only want one item.
September 8, 2023
Reply from Kaisertech
Dear Alex,
Thank you for taking the time to leave us a great review!
It's great to hear that you approve of our service with our sales team :)
As for our postage options, we aim to deliver in the most efficient way we can regarding both international and UK postage
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
Ordering process really easy
Ordering process really easy , part came through quickly very pleased with the whole process
September 4, 2023
Reply from Kaisertech
Dear Kevin,
Thank you for taking the time to leave us a review!
So glad to hear that you're happy with our ordering process and products :)
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
Quality products
I like the quality of your products, and comfort, they are secondto non
September 8, 2023
Reply from Kaisertech
Dear Dbachaku,
Thank you for taking the time to leave us a review!
So glad to hear that you're happy with the quality of our products :)
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
Super service with next day delivery
Super service with next day delivery, goods exactly as described. Would highly recommend this company.
September 10, 2023
Reply from Kaisertech
Dear John,
Thank you for taking the time to leave us a review!
So great to hear that you're happy with our delivery services and would recommend us to others!
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
First time using Kaisertech
First time using Kaisertech, web site was easy to use, online ordering was easy & the delivery service next day. The online order was quickly followed up with an email order confirmation & invoice. Prices are very competitive. Kaisertech will now be the go to for all our Electrical Equipment needs.
September 5, 2023
Reply from Kaisertech
Dear Jude,
Thank you for taking the time to leave us a review!
So glad to hear that you're happy with our service!! - we love to hear it :) We appreciate your feedback on our website, we are always striving to make this as user friendly as possible.
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
Very long delivery times
Very long delivery times, with little updates from KT. Wrong parts sent and took months to be replaced, pretty poor communication throughout the entire process. The products are fine, but then that is no compliment to KT as they are just the distributors, you can buy the products directly from the suppliers with probably less hassle.
April 6, 2023
Unprompted review
Reply from Kaisertech
Dear Mike,
Thank you for taking the time to leave us a review - sincerest apologies for your experience with us!
We always aim to provide a great experience and deliver quality service to our customers, hence we regret that we missed the mark this time.
Your account manager has already reached out to you in this instance, however, if you still have any queries or wish to discuss this issue further, please do contact our team at (+44)02380 650065) or email sales@kaisertech.co.uk.
Kind regards,
Team KT
We’re unable to fulfil an order and no…
We’re unable to fulfil an order and no communication
August 30, 2023
Reply from Kaisertech
Dear Steve,
Thank you for taking the time to leave us a review - apologies for your experience with us!
We always aim to provide a great experience and deliver quality service, and we regret that we missed the mark this time.
If you wish to discuss this issue further, please do contact our team at (+44)02380 650065) or email sales@kaisertech.co.uk.
Kind regards,
Team KT
Was promised my boots would arrive in…
Was promised my boots would arrive in the agreed time slot. Unfortunately up to now, no boots have been delivered 😩
August 20, 2023
Reply from Kaisertech
Dear Gavin,
Thank you for taking the time to leave us a review!
We always aim to have full transparency with delivery times on our website and maintain this time throughout the delivery process. However, we have regrettably missed the mark this time and apologise for the inconvenience.
If your items are still undelivered and you wish to discuss this further, please do contact our team at (+44)02380 650065) or email sales@kaisertech.co.uk.
Kind regards,
Team KT
Reply from Kaisertech
Dear Paul,
Thank you for taking the time to leave us a review!
So glad to hear that you're happy with our service!! - we love to hear it :) We appreciate your feedback on our website, we are always striving to make this as user friendly as possible.
If you need any further assistance in the future, please do not hesitate to contact us.
Kind regards,
Team KT
The delivery can be faster
July 29, 2023
Reply from Kaisertech
Dear Kristiyan,
Thank you for taking the time to leave us a review!
We always strive to have full transparency with delivery times on our website, but will continue to improve our service as best we can.
Kind regards,
Team KT
Great products and brilliant service as…
Great products and brilliant service as usual with KaiserTech.
Yes one thing i do say need to up the delivery times. But otherwise great company
July 29, 2023
Reply from Kaisertech
Dear Nish,
Thank you for taking the time to leave us a review!
So glad to hear that you're happy with our service!! - we love to hear it :) We appreciate your feedback on delivery times and will take this into consideration. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Reply from Kaisertech
Dear Milan,
Thank you for taking the time to leave us a review!
So glad to hear that you're happy with our service!! - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Great all round!
Quick delivery. Good product and well packaged. Great customer service.
July 18, 2023
Reply from Kaisertech
Dear Michelle,
Thanks so much for your kind review, we really appreciate it!
So glad to hear that you're happy with our service!! - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Reply from Kaisertech
Dear Melvyn,
Thanks so much for your kind review, we really appreciate it!
So glad to hear that you're happy with our service!! - we love to hear it :) If you need any further assistance on product information or other elements, please do not hesitate to contact us.
Kind regards,
Team KT
Reply from Kaisertech
Dear Craig,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our quick service!! - we love to hear it :) If you need any further assistance on product information or other elements, please do not hesitate to contact us.
Kind regards,
Team KT
The only place to buy genuine Quick hot…
The only place to buy genuine Quick hot air gun,lots of fakes out there.Kaisertech also sells replacement heater elements.
June 29, 2023
Reply from Kaisertech
Dear James,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our range of Quick hot air Stations!! - we love to hear it :) If you need any further assistance on product information or other elements, please do not hesitate to contact us.
Kind regards,
Team KT
Excellent company as expected
June 24, 2023
Reply from Kaisertech
Dear Dorothy,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
From Kaisertech I get exactly what I need.
From Kaisertech I get exactly what I need.
Excellent quality tools ( JBC ) and fast delivery in perfect packing.
Great communication and answering my questions.
Pleasure to deal with Kaisertech since 2019.
Thank you very much and respect!
Mykola (Nick)
June 30, 2023
Reply from Kaisertech
Dear Nick,
Thanks so much for your kind review and acknowledging our excellent quality soldering tools from JBC!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Swift, Professional service
Swift, professional service.
Ordered filters for next-day delivery and all admin and communication was conducted perfectly. Descriptions on their website were relevant and accurate with up-to-date stock availability clearly indicated. Could not ask for a smoother service. We will definitely be using Kaisertech again and recommending them.
June 18, 2023
Reply from Kaisertech
Dear Mark,
Thanks so much for your kind review, we really appreciate it! It's super important for us to pay attention to detail and ensure the satisfaction of our customers!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
entrega rápida, empresa confiável 33 / 5.000 Resultados de tradução Resultado da tradução fast delivery, reliable company
my purchase took only 5 days to arrive in Brazil, I was taxed 100% by the Brazilian government, but it is a great company to buy tools!
June 16, 2023
Reply from Kaisertech
Dear Robin,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
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