Kala Kendar Music Warehouse Reviews 

334
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that shopping at the store is an absolute pleasure thanks to the genuinely welcoming atmosphere and the incredible selection of musical instruments. Customers consistently praise the highly knowledgeable staff for providing truly helpful recommendations, expert guidance, and exceptionally personalized care during all instrument purchases. Buyers are also extremely satisfied with the top-notch product quality, beautiful acoustic sound, and remarkably fast delivery times across distant locations. Some reviewers were not happy with their overall purchasing process, pointing out frustrating logistical issues such as missing packages, completely unreceived items, or minor physical flaws in the wood.

What people talk about most

Product

People report high satisfaction with the product, expressing delight over instruments like the shruti box and... See more

Quality

Customers consistently note positive experiences with quality, expressing deep appreciation for their new... See more

Staff

Reviewers highlight positive aspects of staff, praising their incredible knowledge and helpful... See more

Service

Consumers find service to be positive and deeply appreciate the consistent excellence provided over the... See more

Delivery service

Clients share satisfaction on delivery service, noting that shipping is very fast and delivery times are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Music is universal! As a vocalist I needed something I could practise with that would allow me to pitch shift while playing a sustained single note or chord. The Shruti Box does just that! I sing Rock... See more

Rated 5 out of 5 stars

Sales person was very informative, in helping me make my decision for purchase. Harmonium arrived in excellent condition very quickly considering we are a 17 hour drive away from the music wareho... See more

Rated 5 out of 5 stars

I had a fantastic experience at Kala Kendar recently when looking to purchase a shruti box. Mickey was very knowledgeable, and ready to help. I truly felt taken care of as a customer and had all my qu... See more

Rated 5 out of 5 stars

Date/Time of Visit: January 24, 2026 approximately 1:00pm was first visit to Kala Kendar. The initial salesperson i spoke to "Micky" via email was very helpful and professional with his recommendation... See more


Company details

  1. #2 of 2 best companies in Musical Instrument Store
  2. #2 of 2 best companies in Department Store

Written by the company

Kala Kendar’s Music Warehouse was formed to provide local Toronto musicians access to authentic instruments out of India. Kala Kendar has continued to build on its success by offering its products and services to over 37 countries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

334 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.6

All reviews

(334)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, knowledgable, good quality at the right price

The Kala Kendar staff where immediately helpful and attentenive (But not overbearing). After I made my order, they checked in with me to review the exact instrument they would ship and make sure everything was right. They shipped to the US and everything arrived in perfect condition. The instruments and hardware are very good quality.

April 4, 2022
Rated 5 out of 5 stars

Bought Shruti Box S1 Pro

Shruti Box S1 Pro. G to G Octave A432Hz tuning. Very pleased with my Shruti box. Good craftsmanship and the sound is excellent. Shipping to Scotland from Canada took just a week. Customer service at Kala Kendar was friendly and efficient. Would recommend.

March 8, 2022
Rated 5 out of 5 stars

A++++++

Very happy with my purchase and the service. Would highly recommend.

Thank you Kala Kendar!

January 16, 2022
Rated 5 out of 5 stars

An exceptional quality sitar

The Peacock Kharaj Pancham sitar I purchased is a beautiful high quality instrument. I made my order online without a hitch. I would recommend them and I will be giving them more of my business in the future.

January 15, 2022
Rated 4 out of 5 stars

Very good service from Kala Kendar, wish my luck was better though

Very good service from Kala Kendar. Arrived on time and well packaged. Bought a tabla case for my dayan (very nice case) a set of bayan pegs (love them - nicely made large diameter that are hard to find) and a narayan badya 6 inch tabla head. The head was very well made, fit perfectly and looked great. I would have selected it myself if I was choosing from several. Unfortunately it doesn't sound very good. That's the risk we take when we put a new head on a drum. They can look great, no defects and you just never know until you install it. It was quite expensive, more than I ever paid for a replacement head so I feel dissapointed but in no way fault Kala Kendar. Should have just bought a new drum as I often do becasue I hate the risk involved with changing heads. They very rarely sound as good as a head made on the shell itself. Overall satisfied with Kala Kendar as i always have been. Just wish my luck had been better!

December 29, 2021

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